Relationship Management Application (RMA) Evolution

Understand what Relationship Management Application (RMA) evolution means, the key benefits of managing relationships centrally, and how to get ready for the migration to the Relationship Management Portal.

Learning objectives:

Understand why RMA is changing

Illustrate how will RMA change from distributed to centralized model

Explain the benefit of managing relationships centrally

List six key changes of RMA evolution

Understand each of the changes and its benefits

Implement the migration with the deployment timeline