The Covid-19 pandemic continues to escalate around the world, impacting millions. Swift, like financial institutions, has put in place strong measures to protect the health and wellbeing of its employees and community while ensuring very robust business and operational continuity plans.
All of our systems and services are functioning as normal.
Staff in critical roles are working onsite as they have throughout the pandemic period to maintain the robustness of our services and systems. For other staff, Swift has begun a controlled and phased return to onsite working, prioritising, first and foremost, the safety and wellbeing of our teams and customers. We are closely monitoring actions of national and local authorities to determine when it is safe to open locations and are prepared to reverse openings when local situations warrant. We are not accepting visitors at offices that have reopened, and continue to have stringent travel restrictions in place.
We continue to actively engage with our community through forums including monthly digital Sibos sessions, webinars and our regular support channels. Customers can also access frequently asked questions in the Swift Knowledge Base (login required).
Swift’s actions will continue to evolve based on the local situation and the advice of international and national authorities. We have strong business continuity place for all of our critical services with the ability to continue 24/7 operations in a crisis situation. We are ready to activate these plans if necessary.