Payments case studies
Across the world, banks and market infrastructures are re‑thinking how payments move, making them faster, more transparent and more predictable.
These case studies showcase how financial institutions are using Swift to modernise payment processing, improve customer experience, and support global initiatives such as the G20 goals for cross‑border payments.
Explore practical examples from different markets, payment types and use cases, and see how change is being delivered in real environments.
Case studies
Groupe BPCE on navigating payments transformation
In this testimonial, Groupe BPCE shares its perspective on the deep technological transformations reshaping the banking industry. From the migration to ISO 20022 and the evolution of Swift gpi, to the emergence of new payments schemes, digital currencies and regulatory requirements, the focus is on delivering value quickly to clients while improving transparency, efficiency and security in payments.
How RCBC is using Swift solutions to automate payment inquiries and enhance client trust
We spoke to RCBC to discover how the bank is using solutions including Swift GPI to streamline operations and achieve its strategic goals.
Driving innovation together: Swift and HSBC on blockchain and 24/7 payments
During Sibos 2025, we announced a landmark initiative: that we’ll be adding a blockchain-based shared ledger to our infrastructure stack. This step extends our trusted platform into the digital era, enabling instant, always-on cross-border transactions and accelerating the industry’s transition to digital finance.
In this Sibos TV session, Thierry Chilosi, Chief Business Officer at Swift, and Manish Kohli, Global Head of Payments at HSBC, explored what this means for the future of payments and why collaboration is key.
Tokenised finance at scale: insights from Swift and Standard Chartered Bank
During Sibos 2025, Thierry Chilosi, Chief Business Officer at Swift, and Michael Spiegel, Global Head of Transaction Banking at Standard Chartered Bank discussed a major shift in global finance. As tokenisation moves from pilots to reality, Swift is extending its infrastructure with a blockchain-based ledger. The goal is simple: enable trusted, interoperable digital finance at global scale.
BAC Credomatic on improving payment experience through visibility and speed
BAC Credomatic shares how its collaboration with Swift supports its digital transformation strategy. By adopting multiple Swift solutions aligned with global financial standards, secure development and a strong customer focus, the bank has improved payment accuracy, transparency and speed across the region.