The end of coexistence for payment instruction messages is fast approaching. Now, it’s time to turn our attention to the next phase of the ISO migration – Exceptions and Investigations.  

In November 2026, it will become mandatory to use Stop and Recall (part of Case Management) for payment cancellation messages. 

Join this webinar to understand how Stop and Recall can enhance your payment cancellations and learn how to prepare your institution for this important milestone.

In this session, we will: 

• Recap the broader landscape of the migration to ISO 20022 initiative and the upcoming requirements for Exceptions and Investigations.
• Deep dive on payment cancellation messages and the Stop and Recall service, showcasing how it delivers speed, operational efficiency and transparency to payment cancellation requests and responses.
• Provide practical advice and information to prepare you for the November 2026 deadline.