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Order Advanced Support and Care Services

All Swift customers are entitled to Swift Community Support. The Swift Community Support provides unlimited support by web, telephone, and various self-support tools or material. Swift customers can further enhance their level of service to offerings from Advanced Support and Care Services portfolio for additional fee.

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  • Advanced Support Services - Premium, Premium Plus, Premium Plus Custom - are aimed for customers to benefit from preventive and proactive activities provided by our global support centres and service management team. 
  • Care Services - Care Alliance Lite2, Care Alliance Access, Care Alliance Messaging Hub - are intended for customers that require further support and operational assistance from Swift for specific tasks related to their Swift environment.

Place orders

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