SWIFTNet security officers - special orders

This page allows to handle special cases for Security Officers registration

Understanding the ordering process

Find out how to place your order, track your order and request high priority or emergency handling.

Ordering checklist

  • Use the order forms below only when no security officers in your institution are able to access Secure Channel on swift.com.
  • By requesting to process these orders, you acknowledge and agree that your institution shall pay SWIFT the fees and charges (if any) that apply to this request. The Knowledge Base tip 57923 (login required) details the offline intervention requests and the related charges.

Place orders

1. I have no more security officers

This section can be used either by existing customers or service bureaux. Use this section when your institution has no more security officers that have access to Secure Channel (no more offline security officer). As a result of your registration, the newly registered security officer will use Secure Channel to appoint additional offline security officers.

2. Stop your PKI security delegation

Use the form twice, one form for each security officer.

Use this section if you want to terminate your current PKI security delegation and to become an administering institution with your own security officers (online and offline role).

3. I want to change the administering institution

This order request is free of charge.

4. Modify your SWIFTNet PKI security

Use this form only if your additional BIC has no security officers and has not yet delegated PKI security.

This order is chargeable. It can be requested free of charge via Secure Channel.

SWIFT recommends to delegate the PKI security to the main destination (primary BIC).

Use Change PKI security from own to shared only if your institution has own security officers and wants to delegate the PKI security to another institution.

5. Register initial Security Officer (online and offline roles)

Use the form twice, one form for each security officer

Use this section to register your own security officers.
Service Bureaux cannot use this order form.