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NAB moves swiftly with APIs for international payments tracking

NAB moves swiftly with APIs for international payments tracking

29 September 2017

National Australia Bank has implemented connectivity to the new SWIFT gpi cross-border payments Tracker via Application Programming Interface (API).

Brussels, 29 September 2017 – In a global first, National Australia Bank has implemented connectivity to the new SWIFT gpi cross-border payments Tracker via Application Programming Interface (API).

Over 110 of the world’s largest transaction banks have now all signed on to the SWIFT global payments innovation (gpi) service, which provides same-day settlement with real-time payments tracking.

NAB General Manager of Payments, Paul Franklin, said the introduction of APIs in SWIFT gpi means NAB can provide greater transparency to customers, and certainty of the status of their payment.

"We are continually looking for opportunities to deliver better customer experiences, and key to this is collaborating with like-minded organisations and leveraging API technology in a safe and secure environment," Mr Franklin said.

We went live with our SWIFT gpi using API connectivity earlier this month, and it’s already delivering real benefits

"We’re providing our international partner banks with real time updates when their payments are credited to NAB customer accounts, and our customers will soon have direct access to tracking of their international payments – and many more features."

"NAB is making bold changes to its cross-border payments to significantly improve the customer experience, and leading the way with the adoption of API’s in an effort to address and exceed customer expectations."

The API links the SWIFT gpi Tracker database with the bank’s systems, and subsequently integrates the tracking information into their client portals and applications.

"Adopting SWIFT gpi will fundamentally transform the way customers and financial institutions do cross-border payments, and NAB is proud to be a global leader in this initiative," Mr Franklin said.

SWIFT Head of Payments Markets APAC, Michael Moon, said APIs have become core to banking infrastructure to meet customer needs.

"We’re delighted NAB is the first bank worldwide to adopt API technology to access the SWIFT gpi Tracker. They’re clearly committed to building a rich source of APIs to leverage SWIFT gpi capabilities on top of their SWIFT rails."

"We look forward to building our ecosystem with NAB to enable opportunities for innovation and improved experiences for their customers," Mr Moon said.

To find out more, visit

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging, standards for communicating and we offer products and services to facilitate access and integration; identification, analysis and financial crime compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories, enabling them to communicate securely and exchange standardised financial messages in a reliable way. As their trusted provider, we facilitate global and local financial flows, support trade and commerce all around the world; we relentlessly pursue operational excellence and continually seek ways to lower costs, reduce risks and eliminate operational inefficiencies. Headquartered in Belgium, SWIFT’s international governance and oversight reinforces the neutral, global character of its cooperative structure. SWIFT’s global office network ensures an active presence in all the major financial centres.

For more information, visit or follow us on Twitter: @swiftcommunity and LinkedIn: SWIFT.


Evelyn Ek
National Australia Bank
M: +61 (0) 412 887 853