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Corporate Actions survey reflects a positive trend in favour of automation and standardisation

Corporate Actions survey reflects a positive trend in favour of automation and standardisation

1 December 2015

Survey names SWIFT among the top three most trusted organizations to support better data quality and STP in corporate actions

The results of the 2015 survey show a very positive trend from increased volumes and market activity to the automation and standardisation of key corporate actions processes. Investment in automation tools have grown since the last survey, which was done in 2012. Activity levels are twice what they were three years ago with 63% of respondents reporting that they are busy with projects and an additional 9% of respondents having automation plans in the next year. Cost reduction remains a strong driver for automation, but investments to cope with volume growth, improve scalability of operations and meet client demands have also been highlighted as leading drivers amongst survey participants.

Regarding standards, ISO messaging standards are widely seen as adding value - although the debate about the relative value of ISO 15022 and ISO 20022 continues. Nearly 90% of survey participants also cited compliance with global market practices as an important factor enabling corporate actions processing.  As in 2012, SWIFT, ISO and the SMPG (Securities Market Practice Group) remain rated as the three most trusted organisations to support better data quality and straight-through processing (STP).

"The survey results are very compelling," says Oliver Connan, Market Manager Asset Servicing, SWIFT. "It is clear that the quality of corporate actions data continues to challenge the industry, but it is also clear that automation and standardisation can ease much of this burden. At SWIFT we support this trend and are pleased to see the continued interest and investment from the community to continually improve the corporate actions process." 

In addition to embracing more automation, standards and market practice guidelines, survey participants identified Central Securities Depositories as the most reliable and highest quality sources for corporate actions data. This is a new data point compared 2012.

"The response to the survey was excellent, the large number of responses allowing us to compare what has been happening in the market region by region" Commented Paul Wiltshire; Director at CityIQ. "Although there are some quite marked regional differences - it's clear that wherever you look organisations have been investing time and money in corporate actions processing and this is a trend that looks set to continue"

To download the full survey paper, visit Corporate Actions on or

SWIFT is a member-owned cooperative that provides the communications platform, products and services to connect more than 10,800 banking organisations, securities institutions and corporate customers in over 200 countries and territories. SWIFT enables its users to exchange automated, standardised financial information securely and reliably, thereby lowering costs, reducing operational risk and eliminating operational inefficiencies. SWIFT also brings the financial community together to work collaboratively to shape market practice, define standards and debate issues of mutual interest.

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About CityIQ
CityIQ is a specialist consultancy that provides advisory and delivery services to organisations in the Financial Services Industry. Covering investment management and all aspects of the investment process, CityIQ is well known for its expertise in the areas of project and programme management, business analysis and technical architecture.

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