Sibos 2024

Ruchi serves as Head of Technology for Funding, Payment & Strategy at Royal Bank of Canada, leading funding operations, payment infrastructure modernization, and strategic planning. With over 2 decades of financial services experience, she has driven major transformation initiatives across Capital Markets technology and payment systems. Recognized internationally as Technology Innovator of the Year by Waters Technology, Ruchi is known for her expertise in operations & delivery execution, payment innovation, and capital optimization.

Jennie Baisch is a member of Swift's Global Securities team, based in Frankfurt, where she focuses on business development, industry engagement, and market strategy across the global securities ecosystem. She works closely with financial institutions, market infrastructures, and industry bodies to drive collaboration and innovation in post-trade services and securities processing. In her role, Jennie supports strategic industry initiatives related to securities settlement, interoperability, standards adoption, and digital asset innovation. She regularly engages with the community to understand evolving market needs and facilitate industry-wide dialogue on the future of securities markets. Drawing on extensive experience in industry consultations, thought leadership, and customer engagement, she helps shape discussions around market modernization, efficiency, and resilience. Jennie is an active contributor to industry conferences and forums, where she moderates and participates in discussions on securities market transformation, standards, and emerging technologies. As a strong advocate for collaboration and industry harmonization, she is passionate about leveraging standards to enable greater connectivity, automation, and innovation across global financial markets.

Laura Cote is a senior vice president in U.S. Bank's Wealth, Corporate, Commercial and Institutional Banking business line - the highest revenue producing business line at the bank. She leads the Investment Services Product group, comprising team members based in the U.S. and Europe, who develop and deliver all product for our Global Fund Services and Global Corporate Trust divisions, including ETFs, alternative funds, and crypto/stablecoin. Prior to U.S. Bank, Laura spent more than 16 years at Brown Brothers Harriman, in positions including head of Product Marketing, and Investor Services relationship manager and business development officer. Laura holds a B.A. from College of the Holy Cross in Worcester, MA.

Daniel is the Head of Trust and Securities Services (TSS) for APAC & MEA and the Global Head of Depositary Receipts (DR). He leads the TSS business in APAC MEA with responsibility for the business strategy, financial performance, people leadership and oversight of all aspects of the business. In addition to his regional TSS role, Daniel is responsible for Depositary Receipts on a global basis, a core Product of TSS primary and secondary market services offering. Daniel joined Deutsche Bank in 2012 and has over 20 years of corporate and investment banking experience. In previous roles he has worked across equity, equity-linked and equity derivative capital markets in origination and structuring roles covering developed and emerging markets . He has held senior leadership roles in London, New York and Singapore.

Camille Papillard is the deputy head of Financial Intermediaries & Corporates Client Line. In her role, she defines and steers the strategic direction of the Banks & Brokers segment while overseeing risk management, client selectivity, and portfolio optimisation. She also drives alignment and execution of key initiatives across Custody, Cash, and Debt products to ensure cohesive growth. Prior to this Camille was the head of the Financial Intermediaries & Corporates Client Line for the EMEA region where she was responsible for the go-to-market strategy, products and solutions for banks and brokers clients in the region. Before this, Camille was head of sell side custody solutions and of clearing and settlement product teams, where she was in charge of developing transversal solutions involving custody and related products for custodians, banks and brokers. She was leading a team of experts covering cash equity clearing projects, local and global settlement and other specific custody-related topics. Camille has more than 18 years of experience in the banking industry. She joined BNP Paribas Securities Services in 2017 and held various roles as a pricing and profitability analyst and a product manager. Prior to that Camille worked at BNP Paribas’ global financial management department, reviewing the group’s strategic acquisitions and managing regulatory capital, after four years at the General Inspection (Internal Audit) team of Société Générale Group. Camille holds a Master in Management from ESCP Business School.

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Julia McKenny assumed the role of Chief Executive Officer of the International Securities Services Association on 16 June 2025. She holds a Bachelor of Education from Sydney University and a Bachelor of Laws from Newcastle University, Australia. Julia completed her legal training at the College of Law, Australia, before being admitted as a Barrister and Solicitor of the Supreme Court of New South Wales. Julia's career in Securities Services began at JP Morgan in 2004, leading to significant regional and global roles with Northern Trust, State Street, and Standard Chartered Bank. Upon returning to London, she further honed her expertise through leadership positions at TMF Group and Accenture and worked with the Prime Broking team at Morgan Stanley. Her career highlights include serving as General Counsel, leading strategic advocacy initiatives, and ensuring regulatory compliance within complex international frameworks. Julia is also recognized as a thought leader in the Securities Services industry, contributing regularly to Global Custodian and other leading publications.

Neil Buchan is Head of Standards Maintenance and Evolution at Swift, leading the development, maintenance and governance of financial industry standards across Payments, Securities, Treasury and Trade Finance. With more than 30 years of experience in banking and financial services, Neil works with financial institutions, market infrastructures and industry groups worldwide to drive the evolution and adoption of standards, including ISO 20022, that enable secure, efficient and interoperable financial communications.

John Jackson is Head of the Wholesale Payments Division at the Bank of England. He is responsible for setting the Bank's long-term strategy for innovation in sterling payments and promoting modernisation in the wider payments landscape. During his 25 years at the Bank John has worked in the Payments, Markets, Financial Stability and Prudential Policy areas. He has also spent a year on secondment at the New York Fed, working in their Financial Institutions Supervision Group. He was the Product Lead for the Bank’s RTGS Renewal programme.

Mónica Ramírez de Arellano is the Head of International Banking at Anchorage Digital. She leads Stablecoin Solutions for Banks, which enables licensed international financial institutions to access secure, efficient U.S. dollar cross-border payments and settlement through a trusted partnership with Anchorage Digital Bank. She brings over 15 years of experience spanning digital assets, investment banking, and law. Prior to joining Anchorage Digital, Mónica served as the Head of Digital Assets Strategy at BNY. She previously held senior leadership roles at Blockchain.com, including Chief of Staff to the founding CTO and lead for M&A and International Markets in Latin America. Earlier in her career Mónica practiced private equity fund formation law at Debevoise & Plimpton and worked in investment banking at Lazard. She holds an MBA/MA from The Wharton School, a J.D. from New York University School of Law, and an A.B. from Princeton University.

With over 25 years of experience across Capital Markets, Asset Management and Transaction Banking, Olivier brings strong expertise in technology, operations and large scale transformation. He was appointed Chief Operating Officer of Societe Generale – FORGE in February 2026, where he oversees IT, Operations, Information Security and the Strategic Project Portfolio. Olivier began his career in Capital Markets IT, holding several positions in Equity Derivatives before joining Asset Management in 2011. He served as Chief Technology Officer of Lyxor until mid 2018, then led IT Risks and Production for Global Banking and Investor Solutions. In October 2020, he was appointed Global CIO of Global Transaction and Payment Services, before becoming Co Head of Technology and Operations for Financing and Transaction Banking in September 2021. As COO of SG FORGE, Olivier is responsible for scaling the platform in a secure, robust and industrialized manner, with a strong focus on operational excellence and cybersecurity, supporting the development of digital native financial market infrastructures. Olivier holds a Master’s degree in Computer Science from Pierre and Marie Curie University in Paris and from INSA Lyon. Olivier was a speaker at iGTB Oxford School en 2024: Press-Release-20.05.2024-iGTB-Oxford.pdf Past Speakers - Wholesale Banking

Nick Kerigan is Managing Director, Head of Innovation at Swift. In that role, he is responsible for leading Swift’s response to disruptive trends such as tokenised assets and digital money. Nick has a wealth of experience from over 20 years working in payments and banking across developed and emerging markets. Prior to joining Swift in July 2020, he was Managing Director for Future Payments at Barclays, creating next-gen customer experiences and partnering with FinTechs. His expertise is in digital payments, growth strategies and product development, grounded in behavioural trends. Nick is a well-known thought leader and financial sector influencer.

Eric Altafim is a member of the Partners Program, has been an Officer at the Itaú Unibanco Group since 2017. He is currently responsible for the Corporate Client, Foreign Exchange, Funding, Derivatives, Energy, Carbon Credit, and Digital Assets desks. He has also served as Officer of the Brazilian Financial and Capital Markets Association (ANBIMA) since 2022.

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With over 17 years at J.P. Morgan, Andrew has held management roles spanning Global Custody, Cash, Liquidity, and FX, with experience across London, Hong Kong, and New York. Notably, he previously ran Securities Services Cash & Liquidity, growing the deposit base from $200BN to $250BN in just two years, delivering 200 hours of deadline improvements to enhance client experience, and achieved three consecutive record years of NII revenues—projected to reach $2.34BN in 2025. Before joining J.P. Morgan, Andrew spent eight years at Citi in Operations, Technology, and Global Transaction Services Product, including launching Citi’s online money market fund portal for corporate clients in EMEA. Andrew graduated from the University of Edinburgh with a BCom (Hons) in Business Studies & Accounting and is an Associate Member of the Chartered Institute of Securities & Investment. A passionate advocate for inclusion, Andrew is a member of the firm’s LGBTQ+ Executive Forum and has been deeply engaged with PRIDE throughout his career. He was a founding member and past co-chair of PRIDE Hong Kong, growing membership to over 1,000—representing one in four JPMC employees in Hong Kong. Outside of work, Andrew is energized by travel—having visited 68 countries and all 50 U.S. states—and is a dedicated Barry’s Bootcamp enthusiast, with over 550 classes since June 2021. Growing up on a farm in rural Scotland, inspired by his mother’s work as a local bank teller, Andrew’s upbringing sparked his lifelong passion for banking and community.

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Anu is a Payments Strategy and Technology Director at EY LLP in the UK, with over 17 years of experience in financial services. She focuses on complex transformations, M&A integration, strategy development and execution, and new payment product design for financial services and cross-sector clients. She has an emphasis across retail, commercial and investment banking, and wider payments and transactional banking, with exposure across Europe, America, Africa and Asia. Passionate about long-term value creation, Anu helps clients design and deliver payments transformation, supporting CEOs, CTOs and CIOs with their growth, compliance and modernization agendas. Anu's broad range of experience in payments technologies includes Agentic Payments and Agentic Commerce, Real-Time Payments, ISO 20022, Swift GPI, RTGS, Open Banking, UK New Payments Vision, Generative Artificial Intelligence (GenAI), CBDCs, digital assets and fraud. Her extensive experience also spans corporate treasury services, merchant services and payments infrastructure. Additionally, Anu manages key payments sector alliances and advises FinTech firms.

Amit Mahajan is Head of Innovation AI at Swift, where he works at the intersection of AI, payments, and large scale industry transformation. With over 20 years of experience across consulting and financial services, Amit specialises in translating emerging technologies, particularly AI, into trusted, scalable solutions that deliver real business and industry value. At Swift, in addition to working on multiple innovation initiatives, he has recently led AI powered fraud detection and secure data collaboration (SDC) initiatives with tier 1 banks globally, helping strengthen trust and resilience in cross border payments while embedding regulatory and compliance by design principles. Prior to Swift, Amit was a Senior Manager at PwC UK, where he worked in innovation and advised major financial institutions on payments modernization and digital transformation, including one of the largest banks on UK’s New Payments Architecture Programme. Amit is a passionate people leader, coach, a diversity and inclusion champion, and a frequent speaker at senior industry forums on AI adoption, payments innovation, and leadership in complex, regulated environments.

Senior Vice President, Chief Analytics and AI Officer Luke Gee is Senior Vice President and Chief Analytics and Artificial Intelligence Officer at TD. In this role, he leads the bank’s enterprise adoption of AI, focusing on translating advanced analytics and AI into better outcomes for customers and more meaningful experiences for colleagues. Prior to becoming Chief Analytics and AI Officer, Luke was Vice President, Retail Products, where he led TD Canada Trust’s chequing, instant access savings, and overdraft portfolios, serving more than 10 million customers. He brought a disciplined, data driven, and customer centric approach to the role – reducing customer friction while driving sustainable business growth. Luke joined TD in September 2018 as Vice President, Enterprise Analytics. He built and led teams responsible for analytics and reporting across Collections, North American Contact Centres, Fraud, and Digital & Technology Services, using data to improve customer outcomes and deliver tangible business value. Before TD, Luke spent 13 years at the Royal Bank of Scotland (RBS) in senior leadership roles. As Head of Personal and Business Banking Analytics and Decisioning, he led a global team of 300 people across the UK and India, delivering analytics and customer decisioning for RBS’s UK Personal and Business Bank, which served 18 million customers across product, digital, marketing, channel, and remediation domains. Luke is a globally experienced financial services leader with over 20 years in the industry. He is widely recognized for building high performing analytical teams and for his deep expertise across product ownership, commercial analytics, marketing, and risk – bridging strategy and execution to drive impact at scale.

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With 20+ years of industry experience, Dr. Terisa Roberts is an accomplished author and sought-after risk management professional, who is passionate about innovation in risk management in the Banking industry. As Global Head of the Risk Modeling, Decisioning & Governance Initiatives at SAS, she is responsible for driving the product strategy and more. She acts as a trusted advisor to large organizations (including G-SIBS) across Europe, Asia, the Middle East and the Americas and has extensive experience in Risk Management topics including Enterprise Stress Testing and Credit Risk, Model Risk Management, AI Governance and Compliance. She holds a Ph. D in Operations Research and Informatics and lives with her family in Sydney, Australia.

Alan Trefler is the Founder and CEO of Pegasystems Inc. (NASDAQ: PEGA). Pega is shaping how the world’s largest enterprises design, run, and continuously evolve AI transformation. As a visionary leader who combines strategic foresight with disciplined execution, Alan has guided Pega from its founding to its position as a global leader in AI-powered enterprise platforms built to learn, adapt, and scale. His work in AI began well before today’s generative wave, rooted in early research on computational decision making and reasoning systems. His unique journey from chess master to technology pioneer began with tying for first place in the 1975 World Open Chess Championship. His strategic mindset, combined with software engineering expertise from Dartmouth led to his recruitment to develop early AI systems that taught computers to play chess. Combined with his early work as a project manager working with large financial services systems Alan developed a singular focus on applying intelligence to complex, high stakes business decisions, which laid the foundation for the creation of Pega in 1983. From the outset, Pega has focused on serving financial services. It serves the world’s top 10 banks and Swift estimates that a Pega application touches 90% of all global exceptions and investigations due to the market leading Smart Investigate product. Pega’s first two customers, Bank of America and Citibank, went live in 1984 and remain clients today. Those early deployments focused on core banking and decisioning challenges in highly regulated environments, shaping a foundational philosophy that continues to guide Alan’s work: AI must be explainable, governed, and designed into enterprise workflows from the start. Under Alan's leadership, Pega has emerged as a leader in enterprise AI. The company's innovations in generative AI, intelligent automation, and AI-powered decisioning are enabling the world's leading organizations to achieve unprecedented business outcomes – from real-time personalization at global scale to autonomous operations that continuously optimize themselves. Alan's contributions to technology and business have earned him numerous accolades, and his best-selling book, "Build for Change," reflects his vision for business transformation in the digital age. Together with his wife Pam, Alan extends his transformative vision through the Trefler Foundation, which creates lasting positive change through initiatives in education, workforce development, and community health, particularly in underserved communities.

Kathleen Woodard is a Senior Director and Industry Advisor Manager at Microsoft, focused on financial services. She works closely with banking and payments leaders to help organizations apply AI responsibly and at scale, with emphasis on strategy, governance, and real world business value. Kathleen brings deep experience in payments, banking solutions, AI operationalization, and executive engagement, and regularly partners with customers on industry transformation, thought leadership, and go to market strategy. She is a frequent advisor and speaker on AI, financial services innovation, and trust.

Liza is the Global Head of Financial Institutions, leading TD Securities’ Global Transaction Banking Financial Institutions business. She is responsible for setting strategy, driving growth, and strengthening strategic partnerships. In this role, Liza partners closely with regional leadership and product teams across Corporate & investment Banking and Global Markets to deliver a cohesive global strategy, elevate client engagement, and ensure disciplined, consistent execution across all markets. Liza first joined TD Securities in 2011 supporting the Global Metals, Money Market and FX Options Sales & Trading businesses and later joined Global Transaction Banking in 2014 as an Account Manager for Europe, the Middle East and Africa (EMEA) regions. Previously, as Regional Head of Financial Institutions for the Americas, Liza led the Toronto-based client coverage team and oversaw relationship management and Cash & Treasury Management solutions for U.S. money center and regional banks, foreign financial institutions operating in the Americas, non-bank financial institutions, and clients across Latin America and the Caribbean. Liza holds a Bachelor of Arts degree with Honours from the University of Western Ontario and is a Certified Treasury Professional.

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Role Within DB: ▪Managing Director and Global Head of Institutional Cash Management (ICM) Product & Client Solutions at Deutsche Bank since May 2025 ▪In this role Ciarán oversees the Product and Client Solutions business lines within the Corporate Bank, delivering a wide range of payment, transactional FX, blockchain, risk management, product sales, and liquidity solutions to Financial Institutions, NBFIs, and Deutsche Bank affiliates worldwide Professional Background: ▪Ciarán Byrne is a seasoned financial services executive with over two decades of experience in global banking, strategy, operations, and cash management ▪Ciarán spent five years at JP Morgan leading their USD, EUR and GBP business lines as well as Payments Transformation, where he was instrumental in leading the industry adoption of ISO 20022 ▪Prior to joining JP Morgan, Ciarán held several leadership roles at Citi across a number of geographies within Operations, Franchise Management, Liquidity & Investments, Product, & Sales

Celia Ardyasa is Director, International Network Management at Commonwealth Bank of Australia (CBA), where she is responsible for the CBA Group’s global payment clearing and settlement arrangements supporting cross-border payments, liquidity and settlement services. With more than 20 years’ experience in transaction banking and payments across Australia and Southeast Asia, Celia has held roles spanning correspondent banking, domestic and international payments, clearing and settlement services, and corporate account management. Her work has included payment network change initiatives, operational resilience programmes, industry standards adoption and the management of relationships with financial institutions globally. Celia represents the Australian banking community on the Payments Market Practice Group (PMPG) and Commonwealth Bank on the Australian SWIFT User Group (ASUG) contributing to industry initiatives that support the safe, efficient and interoperable movement of cross-border payments. She is based in Sydney and holds a Bachelor of Economics and a Master of Commerce from the University of New South Wales.

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Saravana is a payments professional with over 24 years of experience in cross border payments. He is currently heading the payments function in ENBD as part of the Group Operational Governance and Business Support. Prior to this role, he was heading Correspondent Banking Clearing & Network Management and was handling the similar function with another regional bank in the UAE. Saravana carries extensive knowledge in payments with deep industry expertise in Cross Border Payments and International Currency Clearing, and worked in Europe, Middle East, and India. Saravana participates in various payments forums and discussions, and the member of BUNA Advisory Council.

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Allysun Fleming Bio Allysun Fleming joined Scotiabank on May 4th, 2026 as Managing Director and Global Head of Products, Liquidity, Trade & Channels. In this role, Allysun sets the strategy and leads the teams responsible for Treasury Management, Deposits, Digital, and Payments. She’s focused on strengthening the client experience and driving growth across all client segments. Allysun brings more than 20 years of experience in financial services. Most recently, she was at Comerica, joining in August 2022 after 12 years at Wells Fargo in Charlotte, North Carolina. At Wells Fargo, she led customer improvements as Head of Customer Transformation for Commercial Banking and held a range of Treasury Management leadership roles, including leading TM Client Delivery (implementation, commercial account opening, and enrollment and automation tools). She also helped advance digital transformation and product simplification initiatives and gained global product management experience. Earlier in her career, she built consumer and small business banking expertise through Business Deposit product management and finance roles within the Consumer Bank. Before Wells Fargo, Allysun held several international roles at HSBC, including Commercial Banking Relationship Management in Buffalo, New York; Strategy and Business Development for M&S Money in the United Kingdom; digital product management for Internet and Self-Service Banking in Hong Kong; and Human Resources in New York, New York. Allysun holds a bachelor’s degree in economics and political science from the State University of New York at Buffalo. She serves on The Clearing House’s PayCo Board of Directors and, in 2024, was named one of American Banker’s Most Influential Women in Payments.

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Guillaume has been with SWIFT for nearly ten years, where he has held a range of leadership roles across Professional Services, Business Development, and Product. In Business Development, he led strategic relationships with some of the largest financial institutions across Iberia, driving senior‑level engagement and account strategy. He currently serves as Product Business Lead for payment services, with responsibility for shaping business direction and market adoption.

Amy Burr leads the team responsible for delivering our portfolio of payments products and services, with a focus on delivering an exceptional customer experience for the full range of financial institutions we serve. In addition, she leads FRFS customer and industry relations, marketing communications, research, and the Federal Reserve’s payment system improvement initiatives. Prior to her current role, Amy headed FRFS’ Product and Revenue Management function and established the Operations Strategy team. She also worked as product office head and acting product manager in the Wholesale Product Office (WPO), where she oversaw all aspects of the Fedwire Funds, Securities, and National Settlement Services. Prior to joining the WPO, she led policy and strategy initiatives in the Cash Product Office (CPO). Amy also spent a year on secondment to the Board of Governors, where she led the Banknote Issuance and Currency Operations team.

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Amit Hathiramani is Head of Network Management & Product within the Bank Sales & Solutions team at BBVA, where he oversees the bank's global correspondent banking network and leads product initiatives focused on cross-border payments. With more than 25 years of international banking experience, Amit has held roles across Europe, the UK and the US with BBVA, Santander, National Australia Bank, Standard Chartered and American Express Bank. Throughout his career, he has specialized in transaction banking and financial institutions coverage working closely with banks and non-bank financial institutions to build strategic partnerships and deliver innovative payment solutions. Amit holds an LLB in European Commercial Law from the University of Sussex, an Executive MBA from IE Business School, and is an International Cash Manager (ICM) certified by the Association of Corporate Treasurers

Alexandre Kech was appointed by the Global Legal Entity Identifier Foundation (GLEIF) Board of Directors as the CEO of GLEIF, effective June 26, 2024. Prior to joining GLEIF, Alexandre Kech was Head Digital Securities at the SIX Digital Exchange. As a member of the Executive Board, Alex had full executive responsibility for the Digital Securities business vertical, including relationship management, product and blockchain-based service development, as well as ecosystem expansion. Over the past 25 years, Alex has constructed a unique career combining finance at BNY Mellon, payments/securities infrastructure and standards at SWIFT, and blockchain and digital assets at Onchain Custodian (ONC) and most recently Citi Ventures. As co-founder and CEO of ONC, Alex led the Singapore and Shanghai-based team that built from scratch a custody and prime brokerage service for crypto and other digital assets. As Blockchain & Digital Asset director at Citi Ventures, he built a team to engage the European ecosystem on emerging use cases for blockchain technologies and digital assets. Alex is also involved in industry and standardization initiatives. As the convenor of the ISO TC 68 / SC8 / WG3 which produced the ISO 24165 Digital Token Identifier (DTI), he is a member of the DTI Foundation Product Advisory Committee. He also recently served as co-chair of the Global Digital Finance custody working group. Alex earned a Bachelor’s degree in translation, and an Executive MBA from the Quantic School of Business and Technology while building Onchain Custodian — putting theory into practice in real-time.

Chris is a Partner and leads Oliver Wyman’s Head of Technology Dexterity, Americas. Chris has spent over thirty years providing advisory services to clients in a wide range of areas with a specific focus on technology transformation at scale, agile and product based ways of working and next generation technical architectures. As part of his digital transformation work for clients, Chris advises on scalable architectures, big data, advanced analytics, machine learning, process automation, public cloud, technology modernization, resiliency and change process management including agile transformation and change risk management. Select relevant experience • Led a Board sponsored review of the technology organization and application infrastructure for a major US derivatives clearing house. The resulting recommendations covered technology strategy, data strategy and organizational strategy and resulted in the institution undertaking a major platform modernization effort. including widespread adoption of public cloud • Led the due diligence of a private equity purchase of a professional services company focused on technology and engineering • Designed and led the deployment of a bank-wide data and application infrastructure to support the compliance function within a global bank. The platform sourced primary and master data from over 160 source system and created a conformed data set with referential integrity via a series of internal keys. It also supported a set of standard data contracts between the infrastructure and over eighty applications that were data consumers • Led a team that developed the strategy for a green-field private bank start-up and then led the efforts to design and deploy the entirety of the infrastructure and application capabilities to support the launch • Working with a major retailer, led a multi-month initiative to defined a comprehensive digital strategy to take a critical line of business from a predominately brink and mortar business to be able to support a significant online revenue stream • Designed and led the implementation of a data infrastructure servicing risk for the capital markets division of a major bank. The platform supported over two hundred different products and sourced data from over fifty primary source systems and corresponding reference data systems. • Led a team that implemented a bank wide metrics and analytics platform to monitor operations activity and risk. The platform consumed data from several hundred systems into a conformed model that was then loaded into a custom designed in-memory aggregation grid for calculation of composite metrics and top of the house risk. • For a major US bank, helped restructure the data architecture that fed the market and credit risk systems to improve quality, completeness and prepare for a transition to intra-day risk calculations. As part of the project, the architecture was also migrated to a data fabric based approach that allowed for dynamic, in-memory aggregation of results, including streaming analytics Chris has also founded, grown and run several large companies, and at numerous times in his career has managed large, global organizations. Prior to re-joining Oliver Wyman in 2021, he was Head of Transformation at Bank of New York Mellon and Head of Enterprise Change Management at Wells Fargo. He has a B.A.Sc. in Systems Design Engineering from the University of Waterloo and a B. A. also from the University of Waterloo.

Mr James Fok is the Chief Commercial Officer of CMU OmniClear Limited. Since January 2025, CMU OmniClear has been carrying out the operations and business development activities of the Central Moneymarkets Unit on behalf of the HKMA. Previously, James served for a decade as a senior executive at Hong Kong Exchanges and Clearing (SEHK: 388), where he played a major role in a number of landmark Chinese capital market internationalisation initiatives, including the launch of the Shanghai-Hong Kong Stock Connect programme (2014), Bond Connect (2017) and the Hong Kong market's Listing Reforms (2018). In his earlier career, he worked as an investment banker in both Europe and Asia, specialising in the financial services sector. James has written and spoken extensively about market structure issues and the intersection between geopolitics and international finance. He is an Independent Non-Executive Director of Ardmore Shipping Corporation (NYSE: ASC), an Executive Board Member of the International Securities Services Association, and a Distinguished Nonresident Fellow of tthe University of Hong Kong’s Centre on Contemporary China and the World. He has also previously served on the Hong Kong Securities and Futures Commission’s Fintech Advisory Group (2023-24), as an International Member of Ireland for Finance's Industry Advisory Committee (2021-23), and on the Financial Services Advisory Committee of the Hong Kong Trade and Development Council (2014-21).

Mr. Rusia leads the commercial and product functions for Corporate Actions software offerings at S&P Global Market Intelligence and is based out of New York. The role includes responsibility for the strategy and management of Corporate Actions solutions, with a strong focus on industry standardization, complex product transformations, and large-scale process automation. Mr. Rusia works closely with clients and market infrastructure providers to drive standards led modernization, define product roadmaps, and oversee solution delivery and adoption across a broad spectrum of client segments, including both buy side and sell side firms. Mr. Rusia brings over two decades of experience in product management, business process re engineering, business analysis, and solution design and delivery within the capital markets domain. This expertise is deeply rooted in asset servicing, with extensive experience working with clients across APAC, Europe, and the United States, supporting standardization and modernization initiatives across multiple capital market segments. Mr. Rusia joined S&P Global in 2016 and holds a Bachelor of Technology in Computer Science and Engineering.

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Katelyn is Managing Director, Head of Global Custody Product at BBH, where she shapes the strategic evolution of the firm’s custody offering through deep engagement with clients, operations teams, and global industry forums. A frequent industry speaker, she has presented for SMPG and ISITC and participated in numerous BBH-led webinars on the impact of T+1. Katelyn has spent her entire professional career at BBH. She joined the firm in 2007 and has worked within asset servicing operations and management, serving as manager of Global Corporate Actions, in addition to running systemic platform development projects, and managing the impact of global industry regulations on Custody products, where she was able to utilize her deep understanding of the industry to enhance BBH’s Custody product offering. Katelyn is an active participant in a number of industry forums such as ISITC, SIFMA, and AGC and received her B.A. in mathematics and economics from Wheaton College.

Rimy heads the Securities Services business in DBS and is responsible for driving the regional franchise product development and management, sales and marketing of the Custody (both traditional and digital assets) and Investor Services business in Singapore, China, Hongkong, Indonesia and India, servicing the global Financial Institutions and Institutional Investors. He has more than 30 years of experience in the Securities Services industry where he has serviced clients in the Sovereign, Asset Management, Pensions, Endowments and Insurance segments across Asia Pacific on a wide variety of products and solutions including Global Custody, Fund Administration, Investment and Risk Analytics, Agency Lending, Transition Management and Collateral Management.

Hagan Shakespeare is ANZ’s Global Head of Cross Border Product, responsible for the strategy, evolution and ongoing performance of international payments and correspondent banking capabilities across the bank’s global network. With more than 15 years’ experience in payments and transaction banking, Hagan has held senior roles across correspondent banking, product leadership and risk adjacent transformation. This experience informs his approach to product, enabling modernisation that is commercially grounded, risk aware, and operationally sound. Today, Hagan’s focus is on advancing scalable, digitally enabled, and resilient cross-border payment solutions that improve customer experience while navigating the real world complexity of global clearing networks and market infrastructure.

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Susan Yang is General Manager, High Value and International Payments at the Commonwealth Bank of Australia (CBA). Susan’s team is leading the ISO20022 program and the digital IMT strategy execution for CBA. Susan is also responsible for the Commonwealth Bank’s correspondent banking network and is actively involved with the domestic ISO20022 Industry Migration Steering Committee, the domestic Cross-border Payments Advisory Council, the Swift Payments Scheme initiative, and the global Cross-border Payments Interoperability and Extension (PIE) Taskforce charged with providing faster, cheaper, more transparent and inclusive cross-border payments. Prior to joining Commonwealth Bank in 2017, Susan spent 16 years with Citigroup where she led specialist teams covering sales, product management and product development across Payments, Commercial Cards, Digital, Deposits and Trade.

Thilo Derenbach has over two decades of experience in the post-trade securities industry, currently serving as the Head of Business Development and Commercialisation for Digital Securities Services at Clearstream. His career with Deutsche Börse Group spans more than 25 years, the majority of which has been dedicated to various leadership roles within its post-trade business, Clearstream. In his current capacity, Derenbach is at the forefront of innovation, responsible for the business strategy, development, and commercialization of Clearstream's digital and traditional issuer services globally. This includes a focus on the burgeoning field of tokenized assets and digital securities. He is a vocal proponent of the evolution towards digital financial market infrastructure and sees the development of wholesale central bank digital currency (CBDC) as a key driver for this transformation. Previous roles included Client Relationship Responsibilities for the UK, Ireland and the Americas for Clearstream, running the London office of Clearstream for 7 years as well as several years as head of asset servicing product development.

Charifa El Otmani leads the Digital Assets Standardisation stream within the Product group at Swift. She previously was part of the Capital Markets Strategy team, contributing to the company’s vision for traditional and digital Securities and FX. With 19 years at Swift, she has held a range of roles across standards, product and business development, working on market infrastructure and industry initiatives with the Eurosystem, DTCC, CLS and others. Prior to Swift, she worked at BNY in the custody business, before moving to Accenture and BNP Paribas. Charifa holds a Master’s degree in Financial Markets, specialising in post-trade operations.

Director, Digital Transformation, Caixabank

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Holger Neuhaus is Head of the European Central Bank's (ECB's) Market Innovation and Integration Division in the Directorate General Market Infrastructure and Payments. His Division develops the ECB/Eurosystem’s approach in relation to innovation and integration/harmonisation in the field of payments and post-trade services. He coordinated the Eurosystem’s DLT exploratory work and leads the Eurosystem’s work aimed at developing a long-term, innovative, efficient and safe ecosystem for wholesale markets in Europe based on DLT and relying also on central bank money (Appia).

Charifa El Otmani leads the Digital Assets Standardisation stream within the Product group at Swift. She previously was part of the Capital Markets Strategy team, contributing to the company’s vision for traditional and digital Securities and FX. With 19 years at Swift, she has held a range of roles across standards, product and business development, working on market infrastructure and industry initiatives with the Eurosystem, DTCC, CLS and others. Prior to Swift, she worked at BNY in the custody business, before moving to Accenture and BNP Paribas. Charifa holds a Master’s degree in Financial Markets, specialising in post-trade operations.

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Johan Gerber, is Executive Vice President of Network Products and Real Time Payments at Mastercard and a member of the company’s management committee. He is passionate about innovating to secure the digital ecosystem - and enhancing trust across our hyperconnected world. Johan’s team works to build, develop and scale resilient technology and infrastructure that powers economies, connects payment ecosystems and drives financial inclusion worldwide. As payments evolve into a multi-money universe, where account-to-account, cards, blockchain and more work together, Johan is actively shaping how these systems connect. He is responsible for how we ensure money moves safely, securely and seamlessly across ecosystems, so people and businesses can choose how they pay and get paid with trust. With more than 25 years at Mastercard, Johan has played a pivotal role in the growth of the company’s cybersecurity offering, spearheading the successful acquisition of several security tech companies – including Recorded Future and Minna Technologies – and harnessing identity, data science and AI to help combat financial crime, before leading the real time payments business.

Greg Williamson is an industry leader with over two decades in fraud and identity management, with expertise in fraud strategy, cyber fraud prevention, and global digital identity solutions. As the Head of Fraud Commercial Strategy at Verafin, he is accountable for defining and executing Verafin’s commercial approach for its fraud product line, ensuring it meets the needs of customers and emerging fraud trends. Before Verafin, Greg led the Bank Policy Institute’s fraud prevention program, supporting industry wide fraud needs and developing advocacy positions that align regulatory expectations with industry best practices. Greg has also held roles as head of digital identity product and strategy at PNC Bank, vice president of fraud mitigation and cyber security at Prudential, executive director of digital authentication at JPMorgan Chase and as VP of identity product innovation at MasterCard. His responsibilities in these previous roles included designing and executing fraud prevention controls, creating and deploying multiyear anti-fraud roadmaps and leading teams to develop authentication procedures for major product lines. Greg earned two degrees from Utica University: A Bachelor of Science in Economic Crime Investigation and a Master of Science in Economic Crime Management.

With a strong background in technology and data management, and a long‑standing commitment to data excellence, Christophe Tummers is Societe Generale’s Group Chief Data and AI Officer, a role he has held since April 1st, 2024. He is responsible for defining and driving the Group’s data and artificial intelligence strategy, supporting performance, innovation and regulatory compliance. Christophe spent most of his career at UBS, where he was a Managing Director and held several senior leadership roles across data, operations and technology. Notably, he served as Group Chief Data Officer as well as Chief Data Officer for ESG, establishing the Group CDO function and the Group Data Management Office. In these roles, he led the remediation of the firm’s data architecture, governance and quality frameworks, strengthening data foundations at enterprise scale. A long‑standing board member of the EDM Council, Christophe has actively contributed to the development of best‑practice data management standards for the global financial industry. Christophe holds a degree in computer engineering. A dual citizen of Switzerland and Belgium, he has lived and worked in major international financial centres including New York, Zurich, Singapore and London. Christophe was a speaker at the 2024 AI for Finance conference Christophe Tummers - AI for Finance 2024 (EN)

Nompilo Mtshali is an award-winning Executive Head of Trade Product ( at Standard Bank Group), with over a decade of Pan-African experience in Trade Finance. Named Africa’s Top 10 Women to Watch in Banking, Finance and Investments (2023) by the Angaza awards, she leads high-performing executive teams, fostering global strategic partnerships, and delivering innovative, sustainable trade solutions that drive commercial growth and positive client impact across Africa and the global market. Nompilo holds a Master of Commerce degree (in Business Finance) and two Bachelor of Honours degrees in Business Finance and Management from the University of the Witwatersrand, where she also held a position as a Corporate Finance sessional lecturer between 2017 and 2019.Currently she is pursuing her PhD degree where she is conducting a study on Digital transformation and its impact on company performance. Nompilo is an active contributor to industry forums, bringing a practical perspective on how trade and digital transformation drive economic growth in emerging and developed markets. Her strategic focus includes advancing scalable digital solutions that support sustainable, future ready trade ecosystems. To view Nompilo Mtshali work attributes, please refer to her LinkedIn page https://www.linkedin.com/in/nompilo-mtshali-86774646/

Ajit Menon was appointed the United states Head of Global Trade Solutions (GTS) in March 2025, having joined HSBC in 2004. Over the past two decades, he worked across the Group in Trade Finance, Payments, Personal Banking and Commercial Banking in critical markets: India, the UK and the US. Ajit has held several senior roles within GTS, including the Global Head of Technology Sector where he created go-to-market solutions with Mega-Cap corporations, Later appointed as Global Head of Solution Structuring, he was instrumental in building out GTS' sector capability as well as its institutional understanding of client value chains. Prior to his current role, Ajit was Head of GTS Sales and Trade Portfolio Management & Distribution in the US. Here he focused on driving revenue growth for clients through the provision of structured trade solutions, enabling them to grow internationally while managing cross-border trade risk.

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Steven Beck is Director of the Asian Development Bank’s (ADB) Trade and Supply Chain Division. Steven built ADB’s trade and supply chains finance businesses as ‘start-ups’ that now deliver guarantees and loans in support of about 20,000 transactions a year worth over US $5 billion annually. Steven has 25 years' experience in international trade and, in addition to leading ADB’s trade and supply chain finance businesses, launched initiatives to maximize the ‘development impact’ from trade by addressing some of its shortcomings.

Sharon Toh is Head of ASEAN region for Swift, based in Singapore. She leads the relationship management team in ASEAN region, supporting the financial community in this fast-growing region. With 29 years’ experience in financial services industry, Sharon has developed deep client relationships across the ASEAN region, with strong connections with financial institutions, corporates, regulators, and market infrastructures. Prior to joining Swift, Sharon was Sales Director, Indochina at Thomson Reuters, overseeing Thailand, Vietnam, Cambodia, Myanmar, and Laos. Previously, she was Regional Head of ASEAN for the Client Specialist team, responsible for the region’s sales and client training. In addition to her successful sales career, Sharon has worked in various roles across content acquisition, marketing, and client support at leading financial information providers. Sharon is on the executive board of EU-ASEAN Business Council and serve as its vice chairwoman. Beyond her professional responsibilities, Sharon is passionate about mentorship. She supports the development of women professionals within and beyond her organisation and volunteer as a mentor to youths from underprivileged backgrounds - an experience that continues to shape her perspective on leadership and inclusion.

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Mr. Anupam Verma is part of the leadership team at ICICI Bank with around 26 years of experience. During this period, he has led businesses across diverse customer segments and geographies, including as Chief Executive of Singapore Branch & Regional Head for South-East Asia and Chief Executive for International Banking Unit Gift City. In his current role as Head – International Financial Institution Group, Syndications and International Banking coordination, Mr. Verma is responsible for ICICI Group relationships with Financial Institutions over 60 countries. He is also responsible for wholesale fund raising for all international offices of ICICI Group and domestic & international corporate debt syndication business. In addition, he is responsible for anchoring synergistic implementation of various initiatives, technology, systems and processes across 15 international geographies where the ICICI Group has operations. He also oversees representative offices in Nepal and Bangladesh. In his role as Chief Executive of Singapore Branch & Regional Head for South-East Asia (SEA), Mr. Verma led the Bank’s strategy in South-East Asia to play a significant role in capturing investment, Non-Resident Indian remittance, and trade flows between SEA and India in the client segments of Corporates (Global & Indian MNCs), Institutions (Sovereign wealth funds, Foreign Portfolio Investors & Private Equity Funds) and High Net worth NRIs. As Chief Executive of International Banking Unit (IBU) GIFT City he was instrumental in providing a platform for global businesses and NRIs to participate in the fast-growing Indian economy. Mr. Verma played a pivotal role in launching a domestic branch in Gift City (the first private sector bank) to fulfil the rupee needs of businesses and individuals in Gift City. Mr. Verma also worked closely with International Financial Services Centres Authority (IFSCA), the regulator, to conceptualize new business ideas in Gift City. During his tenure, Mr. Verma established a Memorandum of Understanding with GIFT Special Economic Zone (SEZ) to promote Gift City to Indian and global businesses. Mr. Verma is currently on the Board of SWIFT India, Receivable Exchange India Limited (RXIL) ICICI Bank, UK & ICICI Bank Canada. Mr. Verma has an engineering degree from the prestigious Indian Institute of Technology, Kanpur and also has a post graduate degree in Business Management from XLRI, Jamshedpur which is one of the premier management education institutes in India.

Joyce Shen is the Scheme Market Growth Lead at Swift in the Americas. Since 2025, she has been dedicated to scheme launching and market engagement, working closely with financial institutions, market infrastructures, and regulators to align value propositions and support the initial launch and early adoption of the scheme. Her work focuses on building market readiness, strengthening stakeholder alignment, and driving adoption momentum in the scheme’s early phases. Prior to this role, Joyce held positions in business development, payments strategy, transaction banking product management, and financial services advisory. She brings broad experience across the financial services industry and has spent her career helping shape innovation and execution in payments and market infrastructure.

Stuart Bailey – Head of Industry and Payment Regulation Stuart leads payments industry and regulatory engagement for Lloyds Banking Group. He brings senior experience across relationship banking, transaction banking, strategy, and product, including building global correspondent banking relationships. Stuart is accountable for payments regulatory compliance, chairs the Payments Design Authority, and represents the bank on key industry forums including Pay.UK and UK Finance.

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In January 2025 Shannon commenced her role leading the Trade and Transaction Banking team in NAB’s Corporate & Institutional Bank. She joined NAB in July 2022 into the newly established role of Executive, Business Everyday Banking Products, Pricing and Fulfilment. Shannon’s responsibilities include end-to-end product ownership for Corporate Transaction Accounts, Specialist Deposits, Liquidity Management and Trade and Working Capital products. Products have both a run and change agenda, with significant investment in improving NAB’s proposition to simplify and uplift the experience for customers and colleagues. Further, she leads the Transaction Banking and Trade and Working Capital Specialist field teams. Prior to commencing at NAB, Shannon was General Manager of Deposits at ANZ. Shannon’s previous roles span product management, payments development, customer engagement, operations, strategy, data analytics, pricing and marketing across retail and commercial products and segments, and she previously held a variety of roles at Telstra in Product and Marketing, and was a Director at BPAY.

Richard Dzina joined The Clearing House in 2020 following a career with the Federal Reserve Bank of New York. He has product responsibility for the Clearing House Interbank Payment System (CHIPS), the largest private sector USD clearing and settlement platform in the world.

Julia McKenny assumed the role of Chief Executive Officer of the International Securities Services Association on 16 June 2025. She holds a Bachelor of Education from Sydney University and a Bachelor of Laws from Newcastle University, Australia. Julia completed her legal training at the College of Law, Australia, before being admitted as a Barrister and Solicitor of the Supreme Court of New South Wales. Julia's career in Securities Services began at JP Morgan in 2004, leading to significant regional and global roles with Northern Trust, State Street, and Standard Chartered Bank. Upon returning to London, she further honed her expertise through leadership positions at TMF Group and Accenture and worked with the Prime Broking team at Morgan Stanley. Her career highlights include serving as General Counsel, leading strategic advocacy initiatives, and ensuring regulatory compliance within complex international frameworks. Julia is also recognized as a thought leader in the Securities Services industry, contributing regularly to Global Custodian and other leading publications.

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Giles Elliott is Global Head of Business Development for the Capital Markets product division. He joined TCS in May 2016 and his role encompasses directing the sales focus, developing the strategic product direction, the M&A and partnership agenda, and building TCS’ profile in its target markets. Prior to joining TCS BaNCS Giles was Managing Partner at AlfaSec Advisors in Singapore advising financial institutions on strategy, and worked with clients across the Investment Services supply chain. Giles spent over 20 years of his career in Banking, with leadership roles in several leading industry Securities Service providers, including Standard Chartered Securities Services, HSBC, JPMorgan Chase.

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As a director and product manager within CGI’s strategic trade solutions group, Merlin Dowse is primarily responsible for the design and delivery of forward-looking and client-centric trade solutions. He leads digital strategy initiatives and develops product value propositions using emerging technologies such as AI, APIs, and blockchain. He also manages third-party fintech vendor engagements and monitors industry developments. Previously, Merlin spent 15 years at J.P. Morgan in various global product management roles. He led digital strategy for traditional trade products, launched innovations such as electronic bill of exchange and trade loan functionality, and collaborated with fintechs. He also managed a multi-year project focused on trade asset risk distribution and contributed to expanding J.P. Morgan’s global trade footprint. Before J.P. Morgan, Merlin worked at Rabobank in the Netherlands. Merlin is a Vice-Chair on the International Chamber of Commerce Banking Commission and co-chair of the BAFT Trade Finance Committee, where he continues to share his passion for trade and advocate for the digitalization of trade finance. During his time at J.P. Morgan, Merlin was also a member of the ICC Digital Standards Initiative Industry Advisory Board working closely on the identification, development and adoption of data standards. Merlin is a regular speaker at industry conferences such as BAFT, GTR and ICC Banking Commission meetings.

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Chris Jameson is the Head of Global Trade and Supply Chain Finance in Global Payments Solutions (GPS) at Bank of America. In this role, he oversees management of the origination and delivery of supply chain, receivables and trade finance products that provide liquidity, risk mitigation, and working capital optimization for the bank’s Corporate, Commercial and Business Banking clients. In addition, Chris is responsible for Product Management in GPS for Europe, the Middle East and Africa (EMEA). In this role he is accountable for the development and deployment of payments, receivables, FX, liquidity, commercial cards, channels and information services for both corporate and FI clients across the region. He has previously held a number of roles leading sales teams, including head of Financial Institutions Sales for EMEA, head of GPS Corporate Sales for Western Europe and head of GPS Sales, CEEMEA ex-Russia. Prior to joining the bank, Chris worked with Citigroup for eight years in Paris and London where he managed global treasury relationships with strategic French, British and Irish clients.

Nuria Vegas Sala is Head of Business Development for Latin America (LATAM) at the Global Legal Entity Identifier Foundation (GLEIF), where she has worked since 2018 to promote the adoption of the Legal Entity Identifier (LEI) across the region. She previously worked at the European Central Bank and the law firm Uría Menéndez. Nuria holds a Master’s in International Strategy and Diplomacy from the London School of Economics and the CFA Institute Certificate in ESG Investing. She is a regular speaker at international forums on financial transparency and regulatory topics.

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Senior professional, with more than 15 years of experience, currently head of International Solutions within BBVA's Commercial Client Solutions unit, a dynamic team dedicated to developing innovative global solutions for corporate and commercial clients around the world. Member of the EPC Board since 2107, participating in the transformation of the payments and collections universe in the SEPA area. Also a board member of EBA Clearing, chairing the Business Risk Committee and board member of Swift.

Bruno Mellado is the Global Head of Payments and Receivables at BNP Paribas, where he leads the strategic development and expansion of the Cash Management product offering across Europe. With a strong focus on innovation and client-centric solutions, he plays a key role in shaping the future of transaction banking within the group. Before joining BNP Paribas, Bruno served as an advisor to the United States and Canadian Federal Governments, specializing in technology and project management. His expertise in digital transformation and operational efficiency has been instrumental in driving impactful change in both public and private sectors. Bruno holds a Master of Business Administration in Finance from Solvay Brussels School of Economics and Management (Belgium) and a Bachelor of Commerce in Business Administration and Marketing from Queen’s University (Canada).

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Florencia Raspini is a strategic leader with extensive experience in financial markets, post-trade services, and digital transformation. She currently leads strategic planning and tactical coordination for a multi-year Post-Trade Digital Evolution Program at the Mexican Stock Exchange (Bolsa Mexicana de Valores), focused on transforming financial and technological platforms. In her role, Florencia is responsible for driving a comprehensive digital transformation of post-trade operations, evolving from traditional system-based processes to fully digitalized services across platforms and channels. Her approach integrates data, intelligence, and digital collaboration, with a strong emphasis on innovation, efficiency, and market stability. She also leads the launch of new solutions for financial markets and regulators, promoting investment democratization and strengthening financial infrastructure. Florencia oversees multidisciplinary teams, manages program governance, budget, and resources, and ensures measurable outcomes through agile decision-making. Her responsibilities include vendor selection, strategic partnerships, risk management, and alignment with regulatory and market stakeholders. She is also deeply committed to fostering cultural change and talent development within organizations. In parallel to her corporate career, in 2025 Florencia served as an advisor in the foundation sector, contributing her knowledge and experience to initiatives aimed at generating positive social impact. Florencia holds a Bachelor’s degree in Psychology, completed in 2025, and a Master’s degree in Marketing from Argentina. She has further academic and professional training in Finance, Accounting, and Business Management from Tecnológico de Monterrey in Mexico City. Additionally, she has completed specialized courses in Risk Management, Compliance, and SPIN methodology. Florencia began her career in Securities Services, working in Argentina and Tampa (1998–2003), where she managed client trade processing operations. She later joined Banamex Financial Group in 2004, where she built a strong trajectory across multiple areas. From 2004 to 2006, she worked in Cash Management Sales, identifying client needs and delivering value-added solutions. Between 2006 and 2011, she served as Relationship Manager for Institutional Clients Group (ICG), managing end-to-end client relationships and treasury structures. From 2011 to 2017, Florencia was Head Product Manager for Securities Services in Mexico, where she led product strategy and development, ensuring alignment with client and market needs. She worked closely with global and regional teams, as well as key financial market infrastructures such as the Central Securities Depository, Central Counterparty, and Central Bank, and maintained strong interaction with regulators including the CNBV. Florencia combines deep expertise in financial services with a forward-looking vision on digital transformation, making her a key leader in the evolution of modern financial market ecosystems

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Christian Houillon was appointed Global Head of Custody Products & Solutions in November 2020. In this role he is especially in charge to define the product roadmap for both the Sell Side and the Buy Side client segments, manages a central team of 30 custody specialists, and coordinates the network of local product managers worldwide. He is also in charge of the Digital initiatives for the Financial Intermediaries & Corporates client line. Prior to this, Christian was in charge of the Sell Side segment in the Custody Products team, and before the T2S Programme Manager and Head of Regulatory Evolutions and Collateral Management. He has led transversal projects related to market and regulatory changes, including the bank’s T2S programme which he conducted since its inception in early 2010. Christian has been part of the BNP Paribas Group since 1994, 25 years of which have been spent in securities services. During his career, he has been in charge of a number of IT projects and departments relating to fund services, before taking a more transversal role conducting complex projects, which involved stakeholders from multiple business lines within the bank.

Managing Director and Head of Asset Services

Jennie Baisch is a member of Swift's Global Securities team, based in Frankfurt, where she focuses on business development, industry engagement, and market strategy across the global securities ecosystem. She works closely with financial institutions, market infrastructures, and industry bodies to drive collaboration and innovation in post-trade services and securities processing. In her role, Jennie supports strategic industry initiatives related to securities settlement, interoperability, standards adoption, and digital asset innovation. She regularly engages with the community to understand evolving market needs and facilitate industry-wide dialogue on the future of securities markets. Drawing on extensive experience in industry consultations, thought leadership, and customer engagement, she helps shape discussions around market modernization, efficiency, and resilience. Jennie is an active contributor to industry conferences and forums, where she moderates and participates in discussions on securities market transformation, standards, and emerging technologies. As a strong advocate for collaboration and industry harmonization, she is passionate about leveraging standards to enable greater connectivity, automation, and innovation across global financial markets.

Michelangelo de Marzio is a Senior Director for Derivative Products and Infrastructure (DPI) at ISDA. He joined ISDA in May 2018 and runs the Equity Derivatives, FX and Digital Assets product groups within the DPI policy area. From 2011 to 2018 he held various roles in Equity, Credit and Interest Rate Derivative Operations at NatWest Markets/RBS in London, and his most recent role was Vice President in Derivative Operations. Prior to that he worked in various Derivative Operations and Middle Office roles at Morgan Stanley in London. Mr. de Marzio holds a Bachelor of Arts degree majoring in Economics from Clark University, Massachusetts, USA.

As a leading voice in India’s digital payments revolution, Noopur Chaturvedi has been at the forefront of building secure, interoperable, and inclusive payment ecosystems that serve as a key pillar of India’s Digital Public Infrastructure (DPI). Since 2021, she has helmed NPCI Bharat BillPay Limited (NBBL), the country’s pioneering platform for bill payments and a wholly owned subsidiary of NPCI. Under her leadership, NBBL has evolved into a trusted infrastructure powering millions of transactions and enabling financial convenience for consumers and businesses alike. With over two decades of experience in Banking and Financial Services, Noopur is known for her ability to scale businesses and drive innovation in dynamic markets. She has led transformative strategies, forged impactful partnerships, and introduced breakthrough solutions that have set industry benchmarks. Her career includes leadership roles at PayU and Airtel Payments Bank, along with significant contributions at global organizations such as Citibank, ING, and Samsung. Looking ahead, Noopur envisions a future where the payments and collections ecosystem becomes seamless, secure, and universally accessible, fuelling financial inclusion and strengthening India’s digital economy through robust public infrastructure. She is an alumna of The Wharton School, where she completed the Advanced Management Program in Business Management and Administration. She holds a PhD in Strategic Management from the Indian Institute of Management, Lucknow, bringing a strong foundation in institutional strategy. She also has a B.Tech in Computer Science from Harcourt Butler Technical University, where she was a merit holder.

Ani Sane is one of the co-founders and Chief Business Officer at Terrapay. Terrapay builds payments infrastructure globally providing a B2B real time cross border payments service for mobile wallets and bank accounts as well as transaction processing, clearing and settlement services for regional and domestic faster payment systems. Ani Sane is based out of Dubai, United Arab Emirates.

Cecilia Tamez serves as the Chief Strategy Officer & Head of Data Science at Euronet’s Money Transfer Segment, encompassing the XE, Ria Money Transfer, and Dandelion Payments brands. With a distinguished career in cross-border payments, Cecilia is a passionate advocate for financial inclusion between developed and emerging markets. She also champions the integration of Artificial Intelligence to enable intelligent automation within the industry. A respected public speaker, Cecilia frequently shares insights on the evolving landscape of cross-border payments and the transformative potential of Artificial Intelligence. Key topics: - The evolving landscape of cross-border payments - Achieving interoperability between legacy and alternative payment systems - Strategies for banks and payment companies to capitalize on growth opportunities - Tapping into the potential of emerging markets for financial institutions - Reassessing financial inclusion: perspectives from emerging & developed markets - Harnessing AI to drive innovation in financial services

Daniel Stanton is a Managing Director and Global Head of Transactional FX, Cross Border Real-Time Payments (RTP) and Clearing Product Management within the Global Payment Solutions organization. Daniel leads a team of global product professionals who oversee the day to day management of the Transactional FX, Cross Border RTP and Clearing product suites; including the development and execution of the global product growth strategy, investment governance, PnL Mgmt, product development, key product focus areas and business risk mgmt. Daniel works in close collaboration with global core product and sales partners to promote payment and receipt capabilities, establish the marketing/commercialization approach, pursue and deepen client relationships and assist with driving innovation along with technology to provide cutting edge capabilities to BofA’s clients. Daniel also serves as a board member at New Door Ventures in San Francisco focused on workforce development of the youth in the bay area, and as a board member of The Unity Council out of Oakland, California focused on community development. Joining the firm in 2003 Daniel started his career as a part-time phone agent within the Consumer Bank. Following this role Daniel navigated his way through the firm taking on roles in GT&O as a Dedicated Service Director for a short time and as an Operations Project Mgr for Global Foreign Exchange. In 2012 Daniel took on the role as a channel product manager within CashPro helping to develop the core suite of award-winning payment solutions for our treasury clients before taking on his current role within Transactional FX Product Mgmt. Daniel holds a Bachelors degree in Business Management from University of Phoenix

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Senior Vice President of Corporate Banking at BAC Latam, the largest bank in Central America. MBA with a specialization in Banking and Finance. Experienced banker and entrepreneur focused on delivering strategic solutions that foster business growth and competitiveness throughout the region. Passionate about sustainability and social development, committed to initiatives that balance economic progress with environmental conservation. Sports enthusiast and lifelong learner: marathon runner, golf and padel player. Proud husband and father of two young children who inspire my personal and professional journey.

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Joshua Hetherington is a payments leader specialising in cross-border innovation and real-time financial infrastructure, with a strong track record in delivering faster, more transparent international payment solutions at scale. At National Australia Bank (NAB), he plays a key role in advancing next-generation cross-border capabilities, enabling funds to move into Australia in near real time and reducing reliance on traditional cut-offs and legacy processing constraints. Joshua has been closely involved in the evolution of faster international payments, contributing to initiatives that connect global payment flows with Australia’s domestic real-time infrastructure - improving speed, certainty, and customer experience in line with global efforts to modernise cross-border payments through the extension of Australia’s real-time infrastructure into cross-border flows, enabling inbound payments into Australian accounts in near real time and at scale. Joshua brings a global perspective on the future of cross-border payments, combining hands-on delivery experience with insights into how real-time infrastructure, interoperability, and industry collaboration are reshaping the global payments landscape.

Rossana Thomas, GM/VP, Enterprise Payments leads the Enterprise Payments Platform at Fiserv, and has over 30 years of strategy, product development and executive leadership experience within the Financial Services industry. Prior to joining Fiserv, Rossana worked for KPMG and supported several U.S. financial institutions with their Real-Time Payments implementations. Rossana provided strategic direction to The Clearing House’s ACH, wire and check image exchange solutions during her career at the TCH.  Rossana is an Accredited ACH Professional (AAP), an established payments industry leader and a member of multiple industry initiatives including NACHA. Rossana is the winner of the 2020 PayTech Leadership Award.

Mike joined Swift in February 2023 to work on enabling cross-border interoperability for domestic instant payment systems before taking on the role of Head of Industry Engagement. Prior to joining Swift, he spent more than 25 years delivering banking technology solutions across Europe and Asia. The opportunity to work on Project Ubin with the Monetary Authority of Singapore sparked a passion for the Future of Payments, leading him to Swift where he can make the future of payments a reality.

After graduating from ESCP Business School with a master’s degree in finance and marketing, Frantz Teissèdre joined Societe Generale Group (hereafter SG Group) in 1996 as a financial controller of the International Department. In 1998, he was appointed as SG Group’s Investment Bank Division financial analyst in the insurance and banking sector. In 2002 he moved to Fiditalia SpA, one of SG Group’s largest financial services companies, in charge of commercial development. In 2008, he was appointed Head of Fiditalia National Partnerships and Communication Division and was subsequently nominated member of Fiditalia’s executive committee.Frantz joined SG Groups’ Global Transaction and Payment Services Division in 2012 as Deputy Head of the Interbank Relationships Department. In 2014, he was appointed Head of Societe Generale’s Interbank Relationships Department. In 2023, he was appointed Head of Public Affairs of Societe Generale’s Cash Clearing Services Department. Frantz Teissèdre is a Board Member at EBA CLEARING. He has served as Societe Generale Group shareholder/member representative at Euro Banking Association, Groupement des Utilisateurs de SWIFT en France (GUF), European Payments Council (EPC) and European Central Bank AMI-PAY forum. Frantz participates in the European Banking Federation’s TARGET Working Group (TWG), which represents the European banking participants in the TARGET2 payment system. He is also taking part in the CPMI cross-border payments interoperability and extension (PIE) task force, which contributes to the implementation of the G20 cross-border payments enhancement programme. Frantz is a member of the EBA Expert Group on Cross-border Payments (EGXP) and of the Banque de France cross-border payments community.

Since joining ICBC, Jiao Yuqi has been deeply committed to the settlement team, building extensive expertise across securities, FX and post-trade processes. She leads the development of workflow standards and system optimization within the ICBC group, and has spearheaded multiple AI-powered initiatives, embedding AI models into different parts of settlement and significantly enhancing post‑trade automation while reducing operational risk. Ms. Jiao attained both her bachelor’s degree and master’s degree in economic statistics from the University of International Business and Economics, one of China’s leading universities in economics and finance.

Kevin Blair is an Executive Vice President at Northern Trust, serving as a senior leader within Global Market Operations. He is responsible for the end-to-end delivery of Securities Services operations across Trade & Instruction Management, Settlements, Corporate Actions, Income Processing, Tax Services, Proxy & Class Actions, and Asset & Pricing Data. His remit spans strategy, day-to-day operations, risk and control, data governance, and large-scale transformation across a global footprint operating in over 100 markets. In addition to leading global operations, Kevin oversees many of the firm’s industry and regulatory change agenda for Asset Servicing. He plays a central role in shaping Northern Trust’s response to major market structure initiatives, including settlement cycle changes, regulatory reform, and infrastructure modernization. He is a strong advocate for industry collaboration and actively ensures Northern Trust both influences and adapts to evolving market standards, while leveraging shared utilities to drive efficiency and resilience. Externally, Kevin is an active industry leader. He serves on key forums including DTCC Institutional Trade Processing (ITP) and SWIFT US National Group, and is a frequent speaker at global industry conferences. He is recognized for his thought leadership in market infrastructure, operational resilience, and the future of asset servicing. Kevin brings over 30 years of experience in global financial services, with a track record of leading large, complex organizations and transformation programs. He joined Northern Trust in 2014 from Allstate Investments, where he led a major technology and operating model transformation. Prior to that, he spent over a decade at UBS in senior leadership roles, including Global Head of Program Management for the Investment Bank CTO Office and Global Head of Risk & Margining Technology. He began his career at J.P. Morgan as a risk and trading analyst. Kevin holds a Master’s degree in Finance from Heriot-Watt University in Edinburgh and a Bachelor’s degree from the University of Dundee.

Aundrea Jarvis is a Managing Director at BBH. She is the Division Executive overseeing Trade Operations with over 20 years of experience in financial services focused roles including, Asset Servicing, Client Experience, and Middle Office functions. She is actively engaged in global industry groups with a focus on progressing operational efficiencies and influencing global standards across the marketplace including ISITC, SWIFT, and SMPG.

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Richard is Head of the Global Sustainability Office, having joined State Street in 2022. He spent a decade each with Barclays and KPMG before working for the British Government including as Director of Strategy in the Department for Business and as Strategy Advisor to HM The King in relation to his Prince’s Charities Group. Immediately prior to joining State Street, he worked in Private Equity, notably at Waypoint Capital. Richard has been involved the not for profit and wider civil society sector throughout his career, most recently as a trustee for The Royal Parks, and he will shortly take up a similar role with the Royal Horticultural Society. He has an MBA from the University of Oxford.

Martin Serrand is heading globally the Trade Finance solutions for Financial Institutions at Credit Agricole CIB, within International Trade & Transaction Banking Department. Martin is a 20 years experienced commercial banker, and has covered Corporates and Financial Institutions clients, in France and abroad. He joined the Credit Agricole Group in 2007 and since then occupied various front office positions in Coverage, Corporate Finance and Commercial Banking. Martin holds a Master Degree in Finance from Université Paris Dauphine.

Strategic and purpose-driven DEI executive with deep experience advancing equity and inclusion across global financial services. As Global Head of Diversity, Equity & Inclusion at Swift, I lead the enterprise-wide DEI strategy and governance framework for a cooperative that moves the global GDP every three days and convenes the world’s largest financial conference, Sibos. My approach is grounded in the belief that inclusion and equity are the drivers, and diversity is the outcome. I develop scalable programs, build measurable accountability into leadership structures, and align DEI to business, ESG, and talent objectives. From designing global mentoring programs and rebranding DEI to Inclusion, Belonging & Opportunity (IBO), to launching the STAR Scholarship Programme for emerging women leaders in finance, I focus on systemic impact—both within our organization and across the industry. I collaborate closely with senior executives, legal and risk, ERG leaders, and external partners to translate vision into action. I’ve hosted global summits, developed inclusive policies, and driven employee engagement through storytelling, education, and allyship. Most importantly, I help organizations move beyond statements to meaningful progress.

Maram Al-Jazireh is Global Head of Financial Institutions & Sustainability at Arab Bank and is responsible for relationships and business development activities with financial institutions globally as well as leading the ESG function within the bank. She is a member of the Financial Institutions Credit Committee, the Sustainable Finance Working Group and the ESG Steering Committee. Maram graduated from Oklahoma State University with a major in Accounting. Prior to joining Arab Bank in 2001, she worked at Talal Abu-Ghazaleh International, Cairo Amman Bank, Citibank N.A, Amman and ABN Amro Bank in Dubai. She previously served as chair of BAFT, co-chair of BAFT MENA Council, member of BAFT’s Executive Committee and was a member of its Board of Directors. She is also a fellow of the Middle East Leadership Initiative (Aspen Global Leadership Network – The Aspen Institute).

"Mark is based in London and leads a team of product specialists located across Europe, the Middle East, Asia, and the Americas to innovate and commercialise HSBC’s global payments strategy, to meet the evolving needs and expectations of clients, developing cross-border payment solutions for Banks, Corporate and Commercial clients. With over 25 years’ experience with the HSBC Group, Mark has held senior positions in Consumer, Commercial and Corporate Banking at HSBC, specialising in the research, development, and deployment of digitally orientated services. A founder member of HSBC's digital team, Mark was instrumental in the early development of innovative banking services across multiple platforms, providing new services for HSBC's clients in different sectors and geographies. Prior to him being based in London, Mark was in Mexico City and oversaw the build-out of HSBC's cash management services in Latin America, leading the deployment of digital services for Corporate Treasury, Shared Service Centres and Payment Factories."

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