Swift Frontend Tracker
The Swift Frontend Tracker offers you real‑time internet-based access to end‑to‑end payment tracking, enabling you to show your customers exactly what is happening with their money at every stage of an international payment.
By integrating this visibility directly into your banking applications, you will provide best in class payment experience to your customers.
Benefits
Enables you to embed payment tracking in your frontend applications easily and cost-effectively over Internet.
Designed to support diverse banking use cases, the Frontend Tracker leverages a lightweight architecture that ensures streamlined access to tracking information, with deployment achievable within five days.
Delivers easy-to-use and ready-to-embed tracking information that enables you to offer to your customers clear visibility and control over their payments, directly within your banking app.
[Webinar] Strengthen your Universal Confirmations compliance
Discover how Universal Confirmations bring greater transparency to cross‑border payments, and how the Swift Frontend Tracker helps UC‑compliant institutions elevate frontend payment experiences.
Features
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Real-time end-to-end tracking
Delivers full payment transparency with real‑time end‑to‑end tracking, giving your customers instant visibility on every step of their transaction.
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All your customers need to track their payments
Provides best‑in‑class tracking information that can be seamlessly embedded into your customer applications. Each transaction displays:
- Payment status code
- Payment status description
- Unique End‑to‑End Transaction Reference (UETR)
- Date and timestamp
- Instructed amount and currency
- Credited amount and currency
- Payment routing information
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Accessible via Internet
Access the solution securely over the internet (via APIs), enabling a lightweight setup with deployment achievable in under five days.
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Reduce customer inquiries
Position the service as a premium, high‑efficiency experience that customers can rely on. By providing timely, automated status updates, it significantly reduces avoidable “where is my payment?” inquiries.
Frequently Asked Questions
Who is eligible to use the Swift Frontend Tracker?
The Swift Frontend Tracker is available to all Supervised Financial Institutions & Payment Service providers (SUPE & PSPA).
All customers must have a Universal Confirmations green compliance level to access the Swift Frontend Tracker.
Who can view the payment tracking information?
Any customer that meets eligibility requirements and is identified by the Tracker as being part of the payment transaction can view the tracking information.
Do I need VPN/Gateway setup to access this Swift Frontend Tracker?
No. VPN/Alliance Connect/Virtual setups are not needed. It is available via public access (Internet) using swift.com authentication.
Do I need to be GPI member to access Swift Frontend Tracker?
No. Non-GPI members can also access Swift Frontend Tracker. It is available to all Supervised Financial Institutions & Payment Service providers (SUPE & PSPA).
What is time/effort estimate to complete onboarding?
Estimated duration for onboarding is < 5 business days.
Do all child BICs need to submit e-form individually?
No. eform needs to be submitted only by CPD BIC (Parent BIC). Contract generated for the CPD BIC will be accessible to all child BICs on swift.com account for license generation.
Ready to move forward with Swift Frontend Tracker?
Submit the e‑form, choose your onboarding journey, and access the API. For any questions, contact your account manager.