Service Bureau Directory
All Service Bureaux that have successfully finalised the certification process are published in the Service Bureau Directory. All Service Bureaux have been requested to comply with the SIP 2019 release as of the beginning of this year and with the SIP 2020 release by the end of December 2020.
A Service Bureau that demonstrates compliance with the requirements is published in the Service Bureau Directory with the certified status and the indication of the Shared Infrastructure Programme release [year] against which compliance was established.
A Service Bureau that successfully passes the registration process but has not yet demonstrated compliance to the security and operational requirements will be listed on the Service Bureau Directory with the "In Assessment" status. Also an existing Service Bureau that is not compliant with the current or previous release of Shared Infrastructure Programme but is still within the allowed remediation period after a recent on-site inspection remains published with the "In Assessment" status.
If a Service Bureau is no longer listed on the Service Bureau Directory, it means that the Service Bureau is NOT compliant with the current or previous release of Shared Infrastructure Programme and that the remediation period has been exceeded. It may also mean that the Service Bureau has decided to terminate its Service Bureau activities.