Service Bureau Directory
All Service Bureaux that have successfully finalised the certification process are published in the Service Bureau Directory. They are requested to comply with the Shared Infrastructure Programme SIP 2020 release by the end of December 2020.
A Service Bureau that demonstrates compliance with the requirements is published in the Service Bureau Directory with the certified status and the indication of the Shared Infrastructure Programme release (year) against which compliance was established.
A Service Bureau that successfully passes the registration process, connects at least one customer via its shared infrastructure but has not yet demonstrated compliance to the Security and Operational Requirements will be listed on the Service Bureau Directory with the ‘In Assessment’ status. An existing service bureau that is still within the allowed remediation period after a recent on-site inspection will remain published against the most recent SIP release (year) the service bureau complies with.
If a Service Bureau is no longer listed on the Service Bureau Directory, it means that the Service Bureau is not in compliance with the Shared Infrastructure Programme requirements and that the remediation period has been exceeded. It may also mean that the Service Bureau has decided to terminate its Service Bureau activities.