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General Documentation
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"Direct Debit Transfer Request" service level
The present document constitutes the "Direct Debit Transfer Request" Service Level Schedule under the Service Level...
“Priority” service level
The present document constitutes the “Priority” Service Level Schedule under the Service Level Master Agreement for the...
“Request for Transfer” service level
The present document constitutes the “Request for Transfer” Service Level Schedule under the Swift Service Level Master...
“Standard” service level
The present document constitutes the “Standard” Service Level Schedule under the Service Level Master Agreement for the...
“SwiftPay” service
The present document constitutes the “SwiftPay” Service Level Schedule under the Service Level Master Agreement for the...
MT SR 2020 FAQ
This document describes Frequently Asked Questions (FAQs) about prioritising SR 2020 MT effort and only have changes in...
Rulebook for Payment Initiation Relay
The present document constitutes a set of business rules and guidelines on how to handle Payment Initiation Relay...
Service Level Master Agreement
For some of the customer payment MTs, Swift offers its users the opportunity to sign up for specific Service Levels...
Service level selection form
The signatory of the “Service Level Master Agreement” (SLMA) must use this form to select the Service Level(s) that...
SLMA - list of participants
List of users having signed the Service Level Master Agreement (SLMA), and their selected service level.
