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Last update: 3 December 2021

SLMA - list of participants

List of users having signed the Service Level Master Agreement (SLMA), and their selected service level.

Last update: 22 October 2020

Service Level Master Agreement

For some of the customer payment MTs, SWIFT offers its users the opportunity to sign up for specific Service Levels...

Last update: 24 April 2020

MT SR 2020 FAQ

This document describes Frequently Asked Questions (FAQs) about prioritising SR 2020 MT effort and only have changes in...

Last update: 15 April 2020

SR 2020 Business highlights

Highlights of SR 2020 changes.

Last update: 15 November 2019

Updated high-level information on Standards MT Release 2020

Summary of approved change requests received for SR2020.

Last update: 13 November 2017

Service level selection form

The signatory of the “Service Level Master Agreement” (SLMA) must use this form to select the Service Level(s) that...

Last update: 15 January 2016

“Standard” service level

The present document constitutes the “Standard” Service Level Schedule under the Service Level Master Agreement for the...

Last update: 15 January 2016

“Priority” service level

The present document constitutes the “Priority” Service Level Schedule under the Service Level Master Agreement for the...

Last update: 15 January 2016

“SWIFTPay” service

The present document constitutes the “SWIFTPay” Service Level Schedule under the Service Level Master Agreement for the...

Last update: 15 January 2016

"Direct Debit Transfer Request" service level

The present document constitutes the "Direct Debit Transfer Request" Service Level Schedule under the Service Level...

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