Subscribe to gpi Case resolution
Enable institutions subscribed to SWIFT gpi to benefit from the Case resolution functionalities which allow for dynamic query handling between banks on the Swift network. The Case resolution service speeds up the resolution of operational, compliance and regulatory-related issues that can arise along the payments chain.
gpi Case Resolution
The subscription to gpi Case Resolution should be performed once at the level of your parent destination. The latter should first subscribe to SWIFT gpi.
Once subscribed to gpi Case Resolution, you can order the gpi Case Resolution products in Test and in Live. Please place the test order first before the corresponding live one.
Note that the gpi Case Resolution products test and gpi Case Resolution products live can only be ordered once. To add new participants or make any other changes after the initial order, please go to the gpi Case Resolution change, replace & upgrade page.