Preparing for business changes

Equip yourself through training, consulting and support

In-house experts to support your needs

Improving efficiency, cutting costs and, minimising risks is of utmost importance in the face of evolving business challenges such as regulation and competition.

In order to safeguard your investments, you may benefit from engaging with consultants to help design and implement solutions while offering actionable insights.

In today’s market it is not enough to simply train a small number of staff on a single subject. To build a qualified and reliable team, you need accessible, relevant training courses that work online, in a classroom or on-site on  how to use your SWIFT infrastructure accurately and effectively.

SWIFT’s 24/7 qualified staff are on hand to rapidly respond and support you via a range of support packages. In addition, you can also leverage our managed services offering which helps you to control risk and complexity.

Case study

How does Société Générale optimise its SWIFT platform?

Factsheet

Is Standards consulting crucial in an automated, interconnected industry?

Special report

What are the latest trends in operational risk and cost control?

Individualised operational support

  • Reduce risk while achieving continuous operational excellence
  • Identify and adopt best practices to reduce costs
  • Leverage outside expertise or build it in-house

As your business changes the expectation for operational excellence remains. An accurate understanding of your processes and underlying infrastructure will go a long way toward efficient performance. But even the most well informed institutions need training, consulting, and operational services in the face of a rapidly evolving industry.

Our solutions

Training

Training catalogue

Training can be delivered in a classroom or online.

Tailored training

We can meet your specific training needs with individually tailored sessions to boost your performance.

SWIFTSmart – coming soon

Increase your SWIFT knowledge when and where you want using our new e-learning platform, with short content modules suitable for different user profiles and levels of expertise

Consulting

Consulting Services

Whether you’re looking to streamline operations, reduce costs or replace legacy systems, SWIFT consultants can design and build solutions to meet your business needs.

Operational Services

SWIFT support packages

With five different levels of support available, we will meet your service needs – whether you’re looking for standard online support or dedicated premium offerings.

Field Services

We maintain the health of your SWIFT environment with on-site assistance and proactive system maintenance. Our services include annual sanity checks, emergency assistance and quarterly conference calls with named SWIFT contacts.

Alliance Managed Operations

Our managed service enables us to manage your on-premises Alliance interface on your behalf, freeing up your in-house experts to focus on core business activities.

We can help you to protect and enhance your SWIFT investment

  • Knowledgeable, experienced and accessible experts
  • Fully up-to-date with the latest SWIFT developments
  • Advanced monitoring capabilities