Skip to main content
Header logo

The global provider
of secure financial messaging services

Table of contents

Work sessions are a key feature of SOFE and offer a wealth of information about the latest and upcoming developments in SWIFT’s products and services.

We have increased the number of work sessions at SOFE once again this year to make sure that we are covering as many topics as possible and that there is something on the agenda for everyone. Given the number of work sessions in the programme, to help you navigate what is available, we have split the sessions into four categories: Business & Compliance, Innovation, Cyber security and the Customer Security Programme, Operational Excellence.

SWIFT Operations Forum Europe (SOFE) 2017 work sessions

SOFE 2017 – Work sessions – Categories:

  • Business & Compliance
  • Innovation
  • Cyber security and the Customer Security Programme
  • Operational Excellence

Business & Compliance

Business Intelligence: Act faster, perform better

SWIFT’s Business Intelligence (BI) portfolio continues to widen in scope to support operational efficiency, data insights, regulatory reporting and business development across multiple market segments and geographies. Its proven track record of transforming data into valuable insights helps you to monitor and improve your correspondent banking activities. Discover our range of BI solutions from pre-build analytics on Network Management, SWIFT gpi and many more, to in-depth customised services.

PSD2 opportunities: Access to accounts and strong customer authentication

The PSD2 regulation is driving a lot of changes and these changes create opportunities for SWIFT users. In this session, you will hear about the Strong Customer Authentication requirements and about all the new developments of 3SKey (in particular the new advanced token that supports dynamic linking). We will also cover the implications of access to accounts and of open banking (API-based communication) and what SWIFT is planning in this space.

SWIFTRef: Operational improvements & how SWIFTRef data can support you with compliance

Accurate entity identifiers and clear ownership information help you calculate your counterparty risk exposure and comply with the growing number of regulatory reporting requirements. Discover how our products Entity Plus and Bankers World Online can help with this.

In addition to the above, we will also focus on:

  • Operational improvements that we have made to improve the SWIFTRef operations
  • The new BIC directories (BIC Plus & BIC2018) and how Data Manager can help to handle some format issues.
  • Two new files that provide details about domestic account number and national code structures.

Why financial institutions need an ISO20022 implementation strategy now

During the past year, we have seen a number of ISO 20022 initiatives in the payments market, many of them initiated by payments MIs such as Payments Canada, SIX in Switzerland, CIPS in China, TCH and the US Fed, and, in the near future, ECB/Target2/EURO1 Step1. The UK announced a strategic initiative to redesign payments in the UK, and other important initiatives are arising in the domain of real-time payments, also driven by EPC SEPA for instant payments. At the same time, ISO 20022 is also a fundamental component in the re-shaping of the securities industry, led by T2S in Europe and a growing number of CSDs worldwide, and ISO 20022 is increasingly becoming the required standard for regulatory reporting.

Your institution will be increasingly dealing with ISO 20022 message formats. How can financial institutions integrate this new enabling technology to improve automation and lower cost and risk in operational processes? In this session you will discover what SWIFT is doing to accommodate and facilitate ISO 20022 message flows on SWIFTNet in a cost-effective way, and how you can prepare and build a strategic and tactical implementation roadmap for ISO 20022.

Target audience: Business and technical audience, given the involvement of both aspects in the choices of implementation.

SWIFT Translator - a new message translation offering powered by MyStandards

As many market infrastructures move to ISO 20022, financial institutions using older or proprietary message formats must ensure their messages remain compatible. Many legacy systems will need to be upgraded in order to process the new standards.

In this session you will hear about a new message translation offering that will allow users to define and validate messages from any format to ISO 20022, streamlining the process of migrating to a new standard.


SWIFT global payments innovation (gpi) initiative

With the global payments innovation initiative, SWIFT, together with its banking community, is setting a new standard in cross-border payments. Announced in December 2015, piloted through 2016, and live in February 2017, SWIFT gpi now has over 100 of the largest transaction banks signed up to provide their customers with a faster service, transparency of fees, and end-to-end payments tracking similar to international parcel shipping companies. This session will consolidate your understanding about what gpi potentially means for your institution and give an overview on its supporting product suite: the Directory, Tracker, and Observer.


As the technology progresses towards maturity and as the industry keeps on exploring business use cases, discover SWIFT’s DLT achievements in 2017 and find out how we are exploring the use of blockchain technology with our community through collaborative proof of concepts and a vision forf a potential SWIFT DLT platform

How is SWIFT leveraging the latest technology across Alliance portfolio?

The financial services industry has seen drastic technology-led changes over the past few years and customers have had their expectation set by other industries. For a long time, new market entrants found it difficult to break into the financial services industry. Well, not any more. Come and see how we are embracing disruptors in Alliance portfolio: what has been done (Elasticsearch, two-factor authentication), what we are currently doing (Docker, Solace, Encrypted and authenticated back-office link), and where we will be heading over the next 3 years (tentative: Open API, Apache Kafka, Splunk).

Cyber security and the Customer Security Programme

CSP, Security Controls Framework and Security Attestation

During this session we'll talk about the Customer Security Controls Framework and the main activities around the Security Attestation Process. With interactive sharing of information on these topics, we will be looking at this year’s activities as well as collectively looking at the future.

Cyber threat intelligence: integrating the SWIFT ISAC in your workflow

In this interactive session, you will get an overview on the usage and goal of the SWIFT ISAC. We will share some tips and tricks to quickly and accurately find the data you need. And because sharing works both ways, we want to hear your stories and opinions!

Take this opportunity to tell us all about your user experience, use cases and suggestions for further improvement. When you leave this session you will know your way around the SWIFT ISAC and how it can help strengthen the cyber defences at your institution

In order to get the most value out of this session, it is recommended to get feedback from your CISO and/or threat intelligence team on the SWIFT ISAC before attending.

CSP - Your Counterparts: New fraud prevention services

Developed as part of the Customer Security Programme, SWIFT launched Daily Validation Reports in 2016 as a tool to help smaller customers supplement their existing fraud controls by providing an independent overview of their transaction activity. Payment Controls is a new tool that builds on the capabilities of Daily Validation Reports to provide real-time, in-network message monitoring. In this session we will show you how these tools can be used to address fraud risks and to enforce payment policies. We will also present how the solutions will evolve towards an integrated solution for fraud detection and prevention.

The Shared Infrastructure Programme aligns with CSP and targets additional dimensions.  What does this mean for you?

This session will inform the audience on the changes of the  Shared Infrastructure Programme (SIP) in 2018. You will find out who falls in the extended scope of SIP. The session will cover how SIP has been aligned with the Customer Security Programme  and what additional performance and security measures will apply. You will get an overview of how these  changes  will contribute to higher service levels and a better risk mitigation.  We will also cover the 2018 SIP compliance assessment model.

Target audience: SOFE participants offering connectivity services to third parties and the members served by them.

Potential for interaction/dialogue: MODERATE

Operational Excellence

Alliance release 7.2 migration

2018 will be a year of migrating to release 7.2. In this session we will walk you through the migration steps for a whole environment, with particular focus on the dependencies and pitfalls. We will foresee plenty of time for you to share your experiences with the audience, to listen to your  questions and give you answers.

Alliance Messaging Hub – the future in financial messaging

How can financial institutions cope with new demands for financial messaging? Messages need to be, constructed, validated, enriched, transformed, screened, accepted or rejected, 24/7 without fail. There is a need to deal with ever increasing demands from the business, who ask to implement new flows or connect to new networks that bring new requirements, like real-time processing and new message standards. Your banking applications have problems coping with all of this, and you want to shield them from these changes. At the same time, you need to orchestrate transaction flows coming from multiple internal and external networks, involving multiple actions and decisions by different systems. All while keeping a very high level of security, and coping with increasing message volumes, without increasing operational costs.

Find out how Alliance Messaging Hub (AMH) can help you solve these challenges. AMH is SWIFT’s premium messaging platform, built for the most demanding financial messaging processing needs. It can connect your institution to multiple financial networks, not just SWIFT. It can cope with classical and real-time messaging flows.

Come and find out how AMH can bring your messaging operations to the next level.

Alliance Interfaces 2018 – 2019 Roadmap

Looking for your yearly Alliance Roadmap update? Do you want to know everything that is coming next year for your Alliance interfaces? This is where you will find it. Our product managers will walk you through the updates for 2018-2019. They will also explain how SWIFT will adapt to the changing world with real-time initiatives while keeping security updates as the high priority. If you want to be prepared for 2017-2018, this is the session you cannot afford to miss.

ERROR 404: Future not found

A series of 3 different interactive workshops to help us design support tools for the future. Error404 is a recurring theme at SOFE and offers you a series of sessions where we discuss what you need to manage and monitor your systems effectively. This year, we invite you to three deep-dive sessions about subjects that matter to you in improving your operational experience. We’ll start each interactive session with an update on this year’s achievements, and on how SWIFT has addressed the feedback from the previous Error404 sessions. Please join us to watch, listen, discuss and tell us what you think!

Error 404: Operational Big Data
Explore with us how SWIFT’s data could help in day-to-day operational tasks through data analytics and enhanced alerting mechanisms.   

Error 404: Release letters – are they meeting your needs?
In this interactive session, we will discuss the present and the future: upcoming changes to release letters (functional releases and updates, and security updates) followed by a deep-dive into what can help you to manage and install releases and updates effectively.

Error 404: Tools evolution
Deep dive into some recent and future support tools: review our progress, give feedback, discuss with colleagues, and drive our roadmap!”