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8 resources found.

SLMA – List of participants

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Last update: 
18 December 2017

List of users having signed the Service Level Master Agreement (SLMA), and their selected service level

  • Standards Service Level Agreements
English

Service Level Master Agreement

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Last update: 
13 November 2017

For some of the customer payment MTs, SWIFT offers its users the opportunity to sign up for specific Service Levels under the Service Level Master Agreement (SLMA) with the aim to help the SWIFT user community to improve the quality of its cross-border...

  • Standards Service Level Agreements
English

Service level selection form

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Last update: 
13 November 2017

The signatory of the “Service Level Master Agreement” (SLMA) must use this form to select the Service Level(s) that shall apply to its activities with other participating institutions.

  • Standards Service Level Agreements
English

“Standard” service level

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Last update: 
15 January 2016

The present document constitutes the “Standard” Service Level Schedule under the Service Level Master Agreement for the realisation of Credit Transfers with a scheduled total time from Acceptance to Completion of generally no more than four Business Days.

  • Standards Service Level Agreements
English

“Priority” service level

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Last update: 
15 January 2016

The present document constitutes the “Priority” Service Level Schedule under the Service Level Master Agreement for the realisation of Credit Transfers with immediate execution by the Originator's and Beneficiary's Bank...

  • Standards Service Level Agreements
English

“SWIFTPay” service

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Last update: 
15 January 2016

The present document constitutes the “SWIFTPay” Service Level Schedule under the Service Level Master Agreement for the realisation of credit transfers with a scheduled total execution time from acceptance to Completion of...

  • Standards Service Level Agreements
English

"Direct Debit Transfer Request" service level

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Last update: 
15 January 2016

The present document constitutes the "Direct Debit Transfer Request" Service Level Schedule under the Service Level Master Agreement (SLMA) for the realisation of Direct Debit Transfer Requests.

  • Standards Service Level Agreements
English

“Request for Transfer” service level

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Last update: 
15 January 2016

The present document constitutes the “Request for Transfer” Service Level Schedule under the SWIFT Service Level Master Agreement for the realisation of Requests for Transfers.

  • Standards Service Level Agreements
English