Arthur “Artie” Ambrose is the Global Head of Services Operations at Citi where he leads a global operations organisation spanning more than 95 countries. In his role, Artie oversees Citi’s global payments, liquidity, trade finance, custody, and fund administration operations. He focuses on advancing automation, digitisation and AI to enhance operational efficiency and client experience.  

Artie is a seasoned cash management and broker dealer executive with over 30 years of experience in the industry. Prior to Citi, Artie was the Global Head of Treasury Services Operations at Goldman Sachs. Prior to that, he served as Goldman Sachs’ Chief Operating Officer for Global Operations, where he oversaw all firmwide operations across banking, markets, and asset and wealth management.   

He brings extensive expertise in transaction banking, securities operations and financial market infrastructure.