Case Resolution: Rich Data Access Features
This video explains how to access rich data, by using the Rich Data Access feature through Case Management.
Learning Objectives:
Identify that a message is missing “rich data”
Send a rich data request to the Tracker
Test the feature
Use the rich data with Case Resolution
Training details
| Category | Work with Messages |
| Duration | 00:11 |
| Level |
Introductory
|
| Language | English |
| Has sound | Yes |
