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Case Resolution: Rich Data Access Features

Learn how to access rich data, by using the Rich Data Access feature through Case Management.

Learning objectives:
  • Identify that a message is missing "rich data"
  • Send a rich data request to the Tracker
  • Test the feature
  • Use the rich data with Case Resolution
  • Training details

    Category Work with Messages
    Duration 00:11
    Level
    Introductory
    Language English
    Has sound Yes
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