Field Services

Benefit from regular hands-on assistance provided by SWIFT’s experts, either on-site or remotely

Care of your infrastructure when you most need it

You want to optimise use of your SWIFT infrastructure, which may require certain actions to be performed within a specific time frame (such as patch installs or configuration changes). However, you might not have the necessary staff, resources or time to carry out these activities at the most suitable time. With System Care, you can call upon SWIFT experts on an occasional basis to perform the necessary actions on your behalf.

As part of this annual service, our SWIFT experts will perform patch installs and configuration changes when you need them to be implemented. Some of these could be part of corrective actions resulting from a SWIFT infrastructure review performed once a year. If you are facing urgent issues, you can also call upon SWIFT experts to provide emergency on-site assistance.

Patch installs and change management

No time to install patches or perform system changes yourself? You can count on SWIFT experts to perform the actions you’ve chosen to implement.

Infrastructure review and correction

We’ll review your SWIFT infrastructure to ensure it’s aligned with our best practices. Corrective actions can be implemented either by you or by our experts.

Emergency on-site assistance

Our experts will come to your premises and provide emergency on-site assistance when you need it the most.

Learn more

Contact us for more information.