Helping complex businesses scale at speed

Following rapid growth, it became a priority for Singapore’s UOB to simplify its infrastructure.

With 500 offices in 19 countries, UOB is now one of Asia’s leading financial institutions. As it consolidates its position in the world’s most economically dynamic region, scalability has become a core objective for the bank.

UOB turned to SWIFT and Alliance Messaging Hub (AMH), SWIFT’s on-premises solution for connecting to the 11,000 financial institutions across the world that make up the SWIFT network. 

As well as providing an unparalleled capacity to scale, the AMH platform enables integration into emerging payment markets and a seamless, flexible workflow for automated payments.

UOB rated the SWIFT AMH transformation project as 9 out of 10 for customer service and satisfaction. 

Implementing AMH was a highly challenging and complex transformation project, and the SWIFT team went the extra mile to provide us with the best service and solution.

ManiKandan MuthuKarungu, FVP, Group Technology & Operations at UOB

Listen to Graeme Greenaway, UOB’s Group Technology & Operations Managing Director, share his key learnings from adopting the platform.

AMH - UOB thumbnailAlliance Messaging Hub (AMH) - Case Study with UOB


AMH enables financial institutions of all shapes and sizes to efficiently handle instant payments and financial messages. It processes messaging flows across multiple financial networks, CSMs or market infrastructures - all while meeting the daily demands of the business and adhering to strict security standards.


As a world-leading, high-performance financial messaging platform, AMH has an ambitious roadmap for development. In response to feedback gathered from across the SWIFT community, we plan to componentise the platform to make AMH even more open, flexible and agile. This will further enhance the payments experience by reducing the operational burden of financial messaging and allowing our customers to focus on their core business, all while reducing TCO.


The platform offers seamless routing between different messaging services and systems. It combines powerful integration capabilities with high levels of customisation, allowing users to create their own business flows and routing. AMH provides the very highest levels of resilience and security to guarantee end-to-end business continuity.  

For more case studies of AMH in the real world, visit the document centre.