Terminate your Alliance Connect

The customer must always notify SWIFT in advance of its intention to terminate SWIFT services and products (typically, three months or, in case of termination of a service administration agreement, 12 months). The termination rules are detailed in the Pricing and Invoicing terms and conditions.

Understanding the ordering process

Find out how to place your order, track your order and request high priority or emergency handling.

Ordering checklist

  • Terminate your network connection.
  • Contact your Network Partners to ensure the termination of the leased line contract and its associated invoicing with them.

Important information:

  • When we terminate a connection, we also terminate every instance of your SWIFTNet Link and Alliance WebStation which are not moved to another connection.

  • When we terminate your last connection, we also automatically terminate your Hardware Security Module (HSM) box maintenance agreement. Read the HSM Equipment Terms and Conditions.

  • If you ask to terminate your last SWIFTNet Link or Alliance WebStation used in SWIFTNet Service MRR (Message Reception Registry) or Browse, please check the impact with the Service Administrator.

  • If the Service Administrator confirms you cannot use the service after the termination of your SWIFTNet Link or Alliance WebStation, please submit a SWIFTNet service subscription change form or a SWIFTNet service subscription termination form.

Place orders

Terminate your Alliance Connect subscription

Do you have any questions?

Contact us to find out how we can help you.