To support fast and efficient cyber threat intelligence sharing, please provide your Chief Information Security Officer’s (CISO) contact information by filling in this form.
SWIFT’s Customer Security Intelligence (CSI) cyber security response team undertakes detailed cyber forensics and analysis on suspect events. To support fast and efficient intelligence sharing with customers, it is important that SWIFT has accurate and up-to-date CISO contact information from every customer.
SWIFT will only use the CISO contact information to share security information.
In addition, we strongly recommend that CISOs, or designated Cyber, Risk or Security Officers, register as a SWIFT user on swift.com and subscribe to our Security Notification Service. The Security Notification Service publishes immediate notification on new indicators of Compromise (IOCs) or malware identified by our CSI cyber security response team as well as security recommendations and guidelines. When registering as a SWIFT User, officers must select whether they want to receive commercial campaigns related to SWIFT products and services or not.
All data shared will have an associated level of confidentiality based on the industry standard Traffic Light Protocol (TLP), to ensure that it can only be consumed by the appropriate stakeholder audience, e.g.:
• Red – Highly sensitive information, only to be shared within a small, controlled set of stakeholders, e.g. CISO of impacted firm
• Amber – Sensitive information - only to be shared within a controlled set of stakeholders
• Green - Information given to a community, but not for public release
• White – Information for public release
Note that CISOs have the right to consult and correct their own data (where appropriate) at any time by sending a request to SWIFT's Privacy Officer (email@example.com).
If the CISO data is provided by a third-party, such third-party shall inform the CISO about the above and obtain CISO’s consent .
For further information, please visit the Customer Security Programme page.
To subscribe to the Security notification, please go to SWIFT.com > [Login] using your SWIFT.com credentials > access tab [My Portal] > click on [Newsletters] > manage your subscriptions by clicking on [subscribe/unsubscribe] > ensure you select to receive the SWIFT Security notifications.
For further questions, please contact SWIFT Customer Support (SWIFT.com/ordering-support).