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Swift and global banks launch AI pilots to tackle cross-border payments fraud

Technology and Innovation,
30 May 2024 | 7 min read
  • The cooperative has convened financial institutions for two pilots that will use AI to enhance fraud detection in cross-border payments
  • Swift is using its unique role to bring the finance industry together to improve anti-fraud capabilities by using leading AI technology
  • AI could help the payments industry save billions in fraud-related costs and remove friction from the cross-border payments ecosystem

Brussels, 30 May 2024 – Swift has today announced two AI-based experiments in collaboration with its member banks, to explore how the technology could assist in combatting cross-border payments fraud and save the industry billions in fraud-related costs.

In the first pilot, Swift is enhancing its existing Payment Controls service – which helps financial institutions detect anomalies that could be indicative of fraud – by using an AI model that will create a more nuanced and accurate picture of potential fraud activity, using historical patterns of activity on the Swift network. Swift will work with Payment Controls customers to refine the enhancement, and the test will use the customers’ own live traffic data – giving the findings real world applicability.

In a separate experiment, Swift has convened 10 leading financial institutions to test how it can use advanced AI technology to analyse anonymously-shared data from different sources,  in a way that will strengthen the global financial ecosystem. AI’s capability for confidential data sharing could be a game-changer for the industry. The tests could lead to the wider use of information sharing in fraud detection, building on its success in assessing cybersecurity threats.

The group, which includes leading banks from around the world including BNY Mellon, Deutsche Bank, DNB, HSBC, Intesa Sanpaolo and Standard Bank, will test the use of secure data collaboration and federated learning technologies. It will leverage a secure infrastructure that will enable financial institutions to exchange relevant information with strong privacy-preserving controls. Swift’s AI anomaly detection model will then be able to gather insights and identify potential fraud patterns from a much richer dataset.

Fraud cost the financial industry USD 485 billion in 2023 alone[1]. AI has a strong role to play in reducing these costs and, at the same time, tackling the issue will significantly help the industry achieve the G20’s goal of increasing the speed of cross-border payments. Swift is uniquely placed to spearhead industry efforts against fraud due to its role as a trusted entity at the heart of the financial ecosystem, and because of the breadth and reach of the data that travels across its network.

Tom Zschach, Chief Innovation Officer at Swift, said: “AI has great potential to significantly reduce fraud in the financial industry. That’s an incredibly exciting prospect, but one that will require strong collaboration. Swift has a unique ability to bring financial organisations together to harness the benefits of AI in the interests of the industry, and we’re excited by the potential of both of these pilots to help further strengthen the cross-border payments ecosystem.”

Swift has built an AI governance framework in collaboration with its community, to ensure that accuracy, explainability, fairness, auditability, security and privacy are integral to every aspect of its AI applications. These pilots are rooted in responsible use of AI and are aligned with emerging global standards, such as ISO 42001, the NIST AI Risk Management Framework and the EU AI Act.

Isabel Schmidt, Executive Platform Owner, Payments Enablement at BNY Mellon Treasury Services, said: “Combatting fraud successfully will require industry collaboration, collective action, and strong leadership from operators like Swift. We’re excited to help lead the first wave of innovation in this space and look forward to seeing even more banks join the initiative.”

Ole Matthiessen, Global Head of Cash Management & Head of Corporate Bank APAC, Middle East & Africa at Deutsche Bank, said: “Our passion for holistic payment solutions is founded on expertise, technology, and innovation; not only in terms of our own strategic product development, but importantly through our strong dedication to drive partnership and collaboration across the market. Through these industry initiatives, we have the potential to enhance our ability to detect fraud and reduce operational costs, whilst delivering a premium customer experience and contributing towards a more secure market environment.”

Manish Kohli, Head of Global Payments Solutions at HSBC, said: “Building financial resiliency and strengthening risk management is a key priority for our clients and they are looking to us to help them better manage uncertainty and threat through our solutions while supporting their businesses to grow and transform. By utilising new technology and collaborating across the industry to fight fraud, we are helping protect our customers, our data and the bank.”

Enrico Canna, Head of Anti-Fraud & Customer Protection Center at Intesa Sanpaolo, said: “Extending and strengthening the collaboration of anti-fraud experts and the exchange of data also at an international level will improve the prevention of and fight against fraud.”


FGS Global 
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Swift is a global member owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.

Our messaging platform, products and services connect more than 11,500 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. While Swift does not hold funds or manage accounts on behalf of customers, we enable our global community of users to communicate securely, exchanging standardised financial messages in a reliable way, thereby supporting global and local financial flows, as well as trade and commerce all around the world.

As their trusted provider, we relentlessly pursue operational excellence; we support our community in addressing cyber threats; and we continually seek ways to lower costs, reduce risks and eliminate operational inefficiencies. Our products and services support our community’s access and integration, business intelligence, reference data and financial crime compliance needs. Swift also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.

Headquartered in Belgium, Swift’s international governance and oversight reinforces the globally inclusive character of its cooperative structure. Swift’s global office network ensures an active presence in all the major financial centres.

[1] Nasdaq and Verafin, 2024 Global Financial Crime Report (16 January 2024)