Industry automation rates for cross-border fund orders remain stable at nearly 91%

19 December 2019

New report from EFAMA and SWIFT highlights the evolution of automation and standardisation rates of fund orders during the first half of 2019

Brussels, 18 December 2019 – EFAMA, the voice of the European investment management industry, in collaboration with SWIFT, has published a new report on the evolution of automation and standardisation rates of fund orders received by transfer agents (TAs) in the cross-border fund centres of Luxembourg and Ireland - during the first half of 2019.

The report highlights the progress made towards the increased automation of the amount of fund orders, and the use of ISO standards. Twenty-eight TAs from Ireland and Luxembourg participated in this survey.

The key findings of the report include:

  • The total order volume of cross-border funds increased by 6.3% to 19.9 million orders in the first half of 2019, from 18.7 million orders in the second half of 2018.
  • The total automation rate of processed orders of cross-border funds remained stable at 90.6% in the first half of 2019. The use of ISO messaging standards rose from 58% in Q4 2018 to 62.3% in Q2 2019, while the use of proprietary file transfer protocols (ftp) decreased to 28.3% in Q2 2019, compared to 32.4% in Q4 2018.
  • The total automation rate of orders processed by Luxembourg TAs remained stable at 89.1%. The ISO automation rate increased from 72.2% in Q4 2018 to 73.7% in Q2 2019, while the use of proprietary Fund Transfer Pricing (FTP) dropped from 16.8% to 15.4% during the same period.
  • The total automation rate of orders processed by Irish TAs increased from 92.8% in Q4 2018 to 93.5% in Q2 2019. The ISO automation rate increased from 34.7% to 40.4% during the same period, whereas the use of proprietary FTP went down from 58.1% to 53.1%.

Tanguy van de Werve, Director General of EFAMA, notes: “The high volume of orders of cross-border funds in the first half of 2019 confirms the strong presence of UCITS and alternative investment funds (AIFs) in the global savings marketplace. The sustained progress in the automation of business processes also highlights the vitality of European fund managers and their determination to keep operational costs under control to better serve the interests of savers.”
Janice E.Chapman, Manager, Investment Funds, Standards, SWIFT, adds: “In line with the increased volume of fund orders reported across the Luxembourg and Ireland transfer agents and the increased adoption of ISO 20022 messaging standards, we see a welcome increase in funds order volumes on SWIFT, which again ratifies the general trend of the automation of the funds business”.

Download report


Notes to editors

About the European Fund and Asset Management Association (EFAMA)

EFAMA, the voice of the European investment management industry, represents 28 member associations and 60 corporate members. At end 2018, total net assets of European investment funds reached EUR 15.2 trillion.  These assets were managed by close to 33,400 UCITS (Undertakings for  Collective Investments in Transferable Securities) and 28,600 AIFs (Alternative Investment Funds).  More information available at

For further information:
Tanguy van de Werve
Director General, EFAMA
+32-2-513 39 69              

Bernard Delbecque
Senior Director, Economics and Research, EFAMA
+32-2-513 39 69              

SWIFT press contact:
+32 (0)2655 3377

SWIFT is a global member owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.

Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. While SWIFT does not hold funds or manage accounts on behalf of customers, we enable our global community of users to communicate securely, exchanging standardised financial messages in a reliable way, thereby supporting global and local financial flows, as well as trade and commerce all around the world.

As their trusted provider, we relentlessly pursue operational excellence; we support our community in addressing cyber threats; and we continually seek ways to lower costs, reduce risks and eliminate operational inefficiencies. Our products and services support our community’s access and integration, business intelligence, reference data and financial crime compliance needs. SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern. SWIFT’s strategic five year plan, SWIFT2020, challenges SWIFT to continue investing in the security, reliability and growth of its core messaging platform, while making additional investments in existing services and delivering new and innovative solutions.

Headquartered in Belgium, SWIFT’s international governance and oversight reinforces the neutral, global character of its cooperative structure. SWIFT’s global office network ensures an active presence in all the major financial centres.



Fund processing standardisation - Tracking industry progress

PDF icon Download (1.03 MB)
  • Reports
  • Report