Report of event
How incumbents – and challengers – harness change in financial services was the key theme of this year’s SWIFT Business Forum London, which took place on 23 April at The Brewery. The event attracted a record audience of more than 1100 people, featured 23 sessions with 89 speakers, and was supported by 31 exhibitors and sponsors.
During the day, delegates heard about the opportunities and challenges across financial services – in funds and investment management, compliance and corporate banking, among other areas. The financial crisis of 2008 was a seismic change and brought the era of universal banking to a close, Arun Aggarwal, Managing Director, UK, Ireland & Nordics, SWIFT, told delegates during the opening session. New ‘challenger’ banks are emerging in an environment of low interest rates and falling margins. He posed the question, “How far will the fintech disruptors truly transform the industry from the outside?”