Executive Vice President, Technology and Operations, Mashreq Bank
Sandeep Chouhan is a Global Operations & Technology leader in financial services with over 28 years’ experience across blue chip organizations: Citigroup, Morgan Stanley, Barclays, Mashreq Bank, Commercialbank & Tata in USA, UK, India, Qatar & UAE. He is currently the Group Head of Operations & Technology at Mashreq Bank based in Dubai, UAE. Sandeep is a transformation expert on operating models, digitisation, platform consolidation & migration, lean operations, shared services and outsourcing, delivering significant cost restructuring, service excellence, and building capability of people, processes and platforms. As a Strategic thinker with C-level & Board influence, he has an execution track-record of leading high performance teams to deliver complex projects in large Technology & Operations environments with multi-country, multi-site presence. To drive customer excellence, he conceived and delivered a Global Customer Relationship Management platform, which earned him the prestigious ‘Technology Change Leader Award’ for Business Transformation from the Wharton Business School & Infosys.