Terminate your Case Management subscription
If you want to cancel your Case Management subscription, you’ll need to notify us three months in advance. Or, in the case of a service administration agreement, 12 months. You can find our cancelation rules in our Pricing and Invoicing terms and conditions
Cancelation checklist
- You must be authorised to use the ordering application before you can begin the process
- All mandatory fields, as indicated by an orange triangle in the Case Management e-forms, must be filled.
- Once your Case Management subscription has been terminated, your provisioned BICs will no longer be able to use the product’s functionalities in the Live or Test environment
Place orders
Case Management
Complete the following e-form to terminate your Case Management subscription
