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Terminate Advanced Support and Care Services

Important information: If cancellation of the contract is related to a downgrade to Premium or upgrade to Premium Plus, please follow these steps: 1. Place the order of the new Advanced Support package, and take note of the new order reference number 2. Terminate the existing Advanced Support package through this form. Do not forget to tick the case "Terminate is for upgrade/downgrade" and include the new Advanced Support package order reference number

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Understanding the ordering process
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Find out how to place your order, track your order and request high priority or emergency handling.

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