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Wednesday, 13 April 2016

8:00 – 9:00

Registration and Continental Breakfast

9:00 – 9:30

Welcome from SWIFT


This session will set the scene for the conference, providing an overview of SWIFT’s activities over the past year and the focal points of SWIFT’s 2020 strategy.


  • Lisa Lansdowne-Higgins, Vice-President, Card Operations & Supplier Management, RBC Royal Bank
  • Javier Pérez-Tasso, Chief Executive  Americas and UK Region,  SWIFT
  • Anne Suprenant, Country Head, Canada and Global Account Director, Americas and UK Region, SWIFT

9:30 – 10:30

Plenary: Building the business case for modernization


Payment system modernization is a global phenomenon, and market infrastructures worldwide are seeking to prepare their operations for an era of digital payments innovation. Real-time retail capabilities are an important change driver, but for many, plans go beyond that, into wider payment modernization efforts. Should modernization be confined to technical improvements, or also allow greater access to the payment system by non-banks? How can investing in newer, faster domestic payment rails, enable financial institutions to seize new business opportunities, while ensuring a tight rein on risk and compliance issues? In this session, industry experts will explore the business case for modernization as an enabler, to reshape the eco-system and how we do business.



  • Erin Bennett, Vice President, Global Transaction Banking Channels and Products, CIBC

  • Carolyn Burke, Head - Regulatory, Compliance and International; Digital, Payments & Cards, Royal Bank of Canada

  • Chuck Hounsell, Senior Vice President, Payments, TD Bank

  • Harry Newman, Head of Banking, SWIFT


  • Jeff van Duynhoven, Executive Director, Modernization Program, Canadian Payments Association

10:30 - 10:45

Coffee Break

10:45 – 11:45

Work Sessions I

  • Industry Initiatives: An update on community focus areas from SWIFT
  • Financial Crime Compliance: The road towards SWIFT’s compliance utility

11:45 – 12:30

Plenary: ISO 20022: Global adoption and benefits to Canadians


This session will provide an update on the global landscape of adoption for ISO 20022 and details on research conducted by the Canadian Payments Association. This research focuses on the social and economic benefits that will be captured by the Canadian community once the standard is fully adopted.


  • Neville Arjani, Manager, Research Unit, Canadian Payments Association
  • Malene McMahon, Senior Business Manager, Market Infrastructures & Initiatives Team, Americas and UK Region, SWIFT Americas

12:30 – 13:30


13:30 – 14:30

Work Sessions II

  • ISO 20022: Case studies and implementation
  • Real-time retail payments: Building for the future
  • SWIFT Infrastructure: Evolving to serve the community

14:30 – 15:30

Plenary: Where payments and innovation collide


The FinTech space continues to experience explosive growth with many start-ups entering the financial landscape targeting the payments business.  How are these alternative players and payments models impacting correspondent banking? How are banks future-proofing their strategies to meet new expectations? What changes will influence how banks innovate in a climate of flourishing start-ups and new entrants?  Banks worldwide are joining forces in unprecedented ways to dramatically improve the customer experience in cross-border payments and to reduce costs for their end customers.  Increased speed, transparency and predictability of cross-border transactions are the goal. 


  • Karl Abbott, Senior Vice President , Global Wholesale & Wealth Technology, Scotiabank
  • Megan Kells, Vice-President, International Operations, Bank of Montreal
  • Eric Schwab, Managing Director, Global Transaction Banking, TD Securities


  • Harry Newman, Head of Banking, SWIFT


15:30 – 15:45   

Coffee Break

15:45– 16:15

SWIFT Institute Talks: Challenges in creating regulation that minimize implementation costs


Everyone agrees that regulations should be created in a way that can be implemented efficiently.  However, conflicting priorities and differing viewpoints within and among regulators and the regulated create barriers to achieving this objective. Hear about how the industry and regulators can better align to streamline regulatory burdens, lower implementation costs, and increase desired policy outcomes. In the style of TED Talks, join this fast paced session to hear from an industry expert on regulatory implementation challenges.


  • Aaron Klein, Fellow and Policy Director, Brookings Institution

16:15 – 16:45

SWIFT Institute Talks: Mining the deep & dark web to stay ahead of threats


Fraud, crimeware, hacktivism, and even nation-state threats are plaguing the Internet daily with no relief in sight. Additionally, these incessant attacks almost always surprise, forcing us into a constant reactive mode and leaving us one step behind of our adversaries. This presentation will focus on gaining an understanding of the current and future trends we have observed from the Deep & Dark Web which can offer illuminating insights into how to remain in front of future threats.


  • Lance James, Global Cyber Intelligence Advisor

16:45 – 17:15

Plenary: Thinking strategically about FinTech and the future of blockchain technology

Blockchain is the technology of the moment in the latest phase of Fin Tech disruption, and it has the potential for many applications: permissioned or not, transparent or not, append-only or not, fueled by cryptocurrencies or not, with or without proof-of-work, to name but a few. Different blockchain features may be required for different applications, and these combinations have implications in terms of both cost, business model applications and profitability. This session recasts blockchain innovation within the broader FinTech debate and discusses its implications with respect to financial institutions’ relationships with their customers over the next 5 to 10 years.


  • Jean-Philippe Vergne, Assistant Professor of Strategy, Ivey Business School & Western University

17:15 – 17:30

Closing remarks

17:30 – 19:00

Cocktail Reception