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of secure financial messaging services

Monday, 7 April 2014

08:00 – 09:00 a.m.

Registration and Continental Breakfast

09:00 – 09:30 a.m.

Welcome from SWIFT


  • Anne Suprenant, Head, Canada, SWIFT Americas
  • Chris Church, Chief Executive, Americas, SWIFT
  • Lisa Lansdowne-Higgins, Vice-President, Payments and Trade & Product Support, Royal Bank of Canada

09:30 – 10:30 a.m.

IT Resilience – Are you ready for what’s next?
This session will explore the trends and examine how organizations are preparing for the next crisis. This session will also analyze if the events since 2008 have caused a shift in focus from a more technical to business-oriented resilience. The speakers will discuss the possibilities for more proactivity and better coordination to address the risks in the market of today’s interconnected world.


  • Michael Fish, Chief Information Officer, SWIFT
  • Amanda Holden, Vice President, Operations, Security, Technology and Fraud, Interac Association and Acxsys Corporation
  • Greg MacSweeney, Editorial Director, Information Week Financial Services and Wall Street & Technology

10:30 – 11:00 a.m.

Coffee Break

11:00 – 12:00 p.m.

Work Sessions I

12:00 – 1:15 p.m.


1:15 – 2:00 p.m.

Trivia Game: Oh! The places you'll go with ISO
Join us for an interactive and informative trivia style game that provides an update on ISO 20022 adoption around the globe.

2:00 – 2:30 p.m.

ISO 20022: True Confessions
In this panel discussion, we will explore the various sides of ISO implementation, including:

  • The practical realities for the banks, their clients and market infrastructures
  • Implementation process timeline
  • Required preparation
  • Possible challenges


  • Mark Brule, Director, ISO 20022 Implementation Project, CPA
  • Trish McSweeney, Industry Relations, Payments Strategy and Innovation, CIBC
  • Anne Suprenant, Head of Canada, SWIFT Americas

2:30 – 3:00 p.m. 

Coffee Break

3:00 - 4:00 p.m. 

Work Sessions II

4:00 - 4:45 p.m. 

Beyond GDP: What is real wealth?
Happiness Indicators like Bhutan’s Gross National Happiness, the OECD’s Better Life Index, and the UK’s Happy Planet Index are already helping the world define well-being and wealth beyond money. This plenary will provide an overview of the H(app)athon Project ( whose goal is to  go one step further by "hacking happiness", and show how shifting the world’s view of value beyond the lens of GDP can provide a more accurate view of wealth.

  • Keynote Speaker: John C. Havens – Founder, The H(app)athon Project

4:45 - 5:00 p.m. 

Closing remarks

5:00 - 6:30 p.m.

Cocktail Reception