24 November 2014 to 25 November 2014
Paris

SWIFT Premium Services Forum – Europe 2014

Agenda

Monday, 24 November 2014

13:00 – 14:00

Registration

14:00 – 14:45

Opening plenary

  • Birgit Van Diest, Head of EMEA Key Client Service Management, SWIFT
  • Mark Gallagher, Managing Director and Principal of Status GP Motor Racing Team

    Mark Gallagher is Managing Director of CMS Motor Sport Ltd, a Business and Motivational Speaker, a media commentator on Formula One, Non Executive Director of Formula Fun Entertainment Ltd and Britax Ltd, columnist for isportsconnect.com, and co-owner of Status Grand Prix. He is one of the world's leading Motivational Speakers who delivers Motivational, Leadership and Teamwork based speeches derived from the World of F1 Racing.
    Formula One is a unique mix of business, innovation and sport, where strong leadership, efficient team work, split second decision making and a clear focus on delivery are required to compete at the highest levels in the 20 Grands Prix which comprise the FIA Formula One World Championship.

14:45 – 16:15

Speed Briefings (6 topics)

16:15 – 16:45

Coffee and networking break

16:45 – 18:30

Work sessions 1

19:30 - 22:30

Off-site dinner

Tuesday, 25 November 2014

08:30 – 08:45

Introduction of the day

  • Michel Azard, Head of SWIFT Domain, Credit Agricole Group and SWIFT User Group Chairperson for France
  • Birgit Van Diest, Head of EMEA Key Client Service Management, SWIFT

08:45 – 10:30

Work sessions 2

10:30 – 11:00

Coffee and networking break

11:00 – 12:45

Work sessions 3

12:45 – 13:45

Lunch

13:45 – 15:30

Work sessions 4

15:30 – 16:00

Coffee and networking break

16:00 – 16:30

Closing plenary