Our community

Working closely with our users helps us understand their needs and challenges, enabling us to adapt and innovate accordingly. We engage actively with our community to set standards, shape market practices, and develop new services.

We mobilise our community, collaborate to define our strategy, to solve problems, and to stimulate dialogue to address the business challenges of today and tomorrow.

Our shareholders, National Member and User Groups and Advisory Groups play key roles in the Swift community.

National groups

• National Member Groups
  National Member Groups (NMGs) comprise all of a nation’s Swift shareholders, and propose candidates for election to the Swift Board of Directors. They serve in an advisory capacity to the Board of Directors and to Swift management. In addition, each NMG serves the interests of the shareholders of the nation they represent by coordinating their views and feeding this back to Swift. Each group is chaired by a Chairperson, elected by the Swift shareholders of the represented nation.
   
• National User Groups
  National User Groups comprise all Swift users within a nation and act as a forum for planning and coordinating operational activities. User Group Chairpersons act as a primary line of communication between each national user community and Swift.

Swift strongly encourages institutions to join National Member and User Groups. They provide unique forums which give participants the opportunity to discuss topics and issues that are high on the agenda of national financial communities as well as Swift. The groups also act as networking platforms, providing valuable forums for users to discuss and share their expertise, or to voice their opinion on industry or local market practices and regulatory requirements, as well as on Swift technical and operational matters. National Groups help identify business opportunities for Swift to benefit their local communities.

For more information about Swift Member and User Groups, consult our By-laws, Corporate Rules, or get in touch at at swift.chairpersons@swift.com.

Swift Advisory Groups

We have a number of Advisory Groups that assist the Board and Board Committees on different financial industry matters. At regular Advisory Groups meetings, industry positions are discussed and expertise is shared with us. Swift users appoint industry experts to sit on the Advisory Groups. Advisory Groups provide an opportunity for Swift users to engage in an active dialogue with their cooperative.

• Payments Market Practice Group
  The Payments Market Practice Group (PMPG) provides a global forum to drive better market practices which, together with correct use of standards, will help in achieving full straight-through processing and improved customer service.
  
  Learn more about the PMPG
   
• Corporate Advisory Group
  The Corporate Advisory Group (CAG) ensures efficient dialogue between the Swift Board and key experts in the corporate-to-bank space. Its role is to advise Swift’s Board on corporate-related topics.
  
  The CAG works closely with Swift executives to clarify and prioritise community needs in the corporate-to-bank space and to further improve our offering for corporates. Together, the CAG and Swift executives advise Swift’s Board on business and strategy development plans related to corporates. The CAG maintains close dialogue with individual corporates and corporate user groups, and liaises with various other working groups focussed on corporates-to-bank activities.
  
  The CAG is composed of representatives from leading institutions from the Swift community around the world.
  For more information about the Corporates Advisory Group, please contact swiftforcorporates@swift.com.