Accord training
Get the most out of Accord by leveraging tailor-made training courses that are delivered by experts with extensive hands-on experience. We offer four types of customised training to address your specific needs. All courses are hands-on and are given on-site, on your live environment. Based on real-life examples, you will learn how to customise and fine-tune Accord according to your business needs.
Each training is conducted on your actual Accord environment, based on your own data and current Accord usage. This is why you must be registered as a Live Accord user and should have performed at least one successful connection to the live environment before training can take place.
Please also see the description of each individual training for more information on related pre-requisites.
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You will learn how to:
- Adapt Accord to the way you work in your institution
- Dramatically improve your matching rates by teaching Accord how to automatically handle cosmetic discrepancies
- Reduce the time spent on exception handling
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Accord business training for new usersThis module is designed to get new users up and running on Accord, and is mandatory for all new customers.
Accord refresherThis training, designed for existing users, gives you an update on new features that were added since your initial training and how to best use them in your own environment.
Accord for SupervisorsThis training focuses on activities and features that are particularly useful to Supervisors. You will learn how Accord can help you get the most out of your team and optimise your operations.
Making the most of Accord (advanced training)This highly customised training is aimed at experienced and active Accord users.
It starts with a review of your existing matching practice and then gives you specific recommendations to make the best possible use of Accord.
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Accord training boosts your operational efficiency as only true exceptions are ever brought to the attention of your team.