How SWIFT Training ensures you receive high quality training from SWIFT-certified instructors

Updated 24 February 2010

In a world of information overload, you want accurate and up-to-date training. SWIFT Training goes to great lengths to ensure you will benefit from a course that fits your needs. Here we give you a look behind the scenes, and we introduce you to our certified training partners.

A lot of effort goes into creating and delivering a course that fits your needs

The dynamic world of financial telecommunications is characterised by a constant flood of innovations. Whenever new solutions are introduced (SWIFTNet, ISO 15022, MT 103, XML…), SWIFT Training analyses the impact on the customer and defines the training that will address his needs. We carry out customer surveys and consult internal specialists to specify the course content and develop the supporting material.

We then carry out "dry runs", which are internal courses where we gather feedback to further refine and polish the course. Once the material is ready for delivery, our expert instructors study the course. They are certified when they prove subject matter expertise and show a sound pedagogical approach during their own internal sessions.

This is the basis for course delivery at SWIFT Training: only certified instructors will deliver courses to our customers! You can be assured that only knowledgeable specialists will provide you with accurate and up-to-date training and information.

Meeting our customers' needs on a global basis

To address our customers' training needs on a world-wide scale, and offer training in the local language where possible, SWIFT Training enlists the support of a number of local partners.

Since the first partner, Alliance Factors in the Russian Federation, came on board in 1998, SWIFT Training has certified over 40 Instructors in over 15 countries. SWIFT Training partners are required to follow the same demanding certification process as our core instructors before being allowed to represent SWIFT at a SWIFT Training course. This involves several months of intensive coursework followed by certification from a senior SWIFT Training instructor.

Certified instructors in over 15 countries

In addition to our core team of instructors, the following SWIFT Training partners have received the official stamp of approval from SWIFT Training.

Based in Subcontractors * Instructors
Brazil Financeware Com. E Serv. Ltda Juan Taberner, Robert Turco
Brazil TAS Americas Jose Gambini
China NCSI Lishan Wang
Saudi Arabia Mohammed Hosny Atteya
Egypt Mohammed Kamel Bayoumi
France OnFin Guillaume Metman, Olivier Ringard, Alexandre Valentin
France Hervé Postic
India Cambridge Solutions Ltd Vinod Muzumdar, Minal Choudhari
Netherlands Antilles Chandra Soodhoo Mathieu
Russian Federation Alliance Factors Limited Svetlana Levina, Marina Koptelova, Ludmila Polevaya, Andrej Vyaznikov
Russian Federation Service-Bureau SWIFT (BFK ltd) Alexander Khomchenko
Panama Business Computer Group (BCG) Eric Bracho, Ismael Chong
Poland Rafael Kaczanowski
Poland KIR Beata Szczerba
Singapore Decillion Solutions Pte Ltd. Siew Hoon Tan
Switzerland Cardinal Consulting Rachael Mellen
Tunisia Ennaifar Mohamed Hedi
Tunisia Jalel Zagrani
United Arab Emirates Eastern Networks Bashar Duheidel, Louay Marshoud, Malik Abdul Rahman, Abdulmalik Rifai
United Kingdom Simon Murby Associates (SMA) Chris Antrobus, Robert Elmore, Carol Jackson, Richard Warden, James Wright
United States Axelcomp Consulting Group SA Gustavo Raino
United States Alzatech Amanda De Castro
United States Sigrid Wiley Consulting Services Sigrid Wiley
Venezuela Business Computer Group (BCG) Ricardo Nunez, Ysmael Rodriguez, Vladimir Tavera, Guillermo Ordonez

* companies and individuals

Only the courses scheduled on swift.com are delivered by SWIFT's core instructor team or these certified training partners. As our customer training needs grow and diversify, we will continue working closely with our network of instructors to offer you the highest quality training solutions.

For more information, contact: swift.training@swift.com.