Online customer services
SWIFT offers a number of specialised services on swift.com.
You must register on swift.com to use our online services. Registration is open to all SWIFT customers as well as business partners and application service providers. All you need is a PC with internet connection, an e-mail address, and a valid Bank Identifier Code or Partner Identifier Code. There is no limitation on the number of registered users per institution.
Benefits of registering
- Registration is free of charge.
- You will receive a personal "Support Registration Card" free of charge. This card contains a unique personal registration number which you must use whenever you contact your regional support centre. It allows us to rapidly identify you when you contact us.
- You can manage your own contact details online, with the aim to ensure that our agents always have access to the latest information when trying to contact you by telephone or by e-mail.
- You can maintain your company profile, such as your billing and shipping addresses, and your entry in the BIC Directory.
- You can monitor how your case is progressing using our Case Manager or even find the answer to your query directly in our Knowledge Base.
- You can easily update your registration profile and request access to additional services, such as online ordering, as required by your role.
To register
- To register, click here.
- After you submit the request, an e-mail is sent to the address that you have provided, asking you to confirm your registration.
- When you confirm, an e-mail is sent to the swift.com administrators of your institution for approval. The swift.com administrators can then review the request, adjust the requested service access, and approve or reject your request. As soon as you receive a confirmation by e-mail, you are ready to start.
For more information