Sibos 2008 Vienna — Open Theatre sessions

 CR2 
When customers design banks-cashless, no fees, hightouch, multi-channel and multi-national

Technology is re-defining how financial service providers interact with customers. To date, the provider has been in control; however, the relationship with customers is about to undergo a drastic change as customers will soon be able to design their own banking relationships. Furthermore, on the horizon are new opportunities for fee income, cross-selling, cost savings and revenue enhancement, from understanding the fundamentals of customer expectation management, transaction data, segmentation, and relationship building. Joseph DiVanna, author and contributor to The Banker magazine, discusses how banks can capitalise on the new wave of banking as customers become the drivers of delivery technologies, channels, products, fees and services. This look at the trends that are reshaping the industry spans across 12 countries and three decades to give us a glimpse of what is to come during the next five years as banking reinvents its relationship with customers.

Speaker: Joseph DiVanna, Author, CEO, Maris Strategies Limited

 Nucleus Software 
Loans and Micro-payments

While it is getting easier and faster to transfer money from comparatively large cities and towns, money transfer from remote areas and small villages still remains a problem. The rural credit markets of India and other developing countries are quite large. However, collection of small instalments on an STP basis from such areas still remains a problem due to this factor. This presentation discusses this aspect and possible solutions for the future.

 FircoSoft 
Driving the growth of the correspondent banking business through a new centralised approach to payment routing

International payment routing has traditionally relied on either hard coded rules, or a payment operator’s individual knowledge. In such a context, a new centralised approach to payment routing was needed to ensure FI's are much more flexible in addressing issues as AML, STP, as well as continually looking to offer the FI's clients and corporates more cost effective and streamlined payment solutions.

Through the testimonial of Michael Pavkovic, Managing Director at Royal Bank of Canada, attendees will get an overview of how RBC created a centralised payment rules database that has allowed the Bank to be leading edge in how it enacts its AML policy, increasing the bank's STP rate, as well as driving the growth of the correspondent banking business.

Following EU regulatory harmonisation, compliance activities are gaining a key role in supporting business innovation and growth. Traditionally the main objective of compliance was to ensure companies practised due diligence, where compliance was considered "an unavoidable cost"(a must with no direct returns on business).  Financial intermediaries are moving to a compliance that, while granting rules and regulations, leverages the same type of information to directly support businesses, (contributing to the innovation process) and improving client relationship. Dedicated technology can support Banking Group Compliance through fully integrated tools, allowing real time pro-active monitoring and data mining, according to EU and domestic rules, as well as business requirements.

Speaker: Deborah Traversa, Capital Markets Marketing Manager SIA-SSB

The presentation covers:

• Emerging payments landscape
• Criticalities associated with adoption of new payment technologies
• Software quality risk is more likely to happen
• Challenges in getting first time right software
• Global banks' experiences, learnings, and metrics
• Evaluating strategic options to address challenges
• Sharing our experiences with 500 global banks

 Thomson Reuters 
Distributed Market Risk — from concept to reality

Market Volatility puts Enterprise-Wide Market Risk and Compliance at the top of the agenda.  You need a consolidated global view of your market risk -across multiple, dispersed front office systems- to manage your exposures and limits effectively.  You need accurate, timely, independent data to price, value and service proprietary and client portfolios. And you need it all to operate within your existing front office systems and middleware.

Your aim is simple — enhance transparency and ensure the integrity and consistency of the data, models, and processes providing evidence to investors, regulators and shareholders of a robust risk management approach.

Few organisations have had the ability to take on the challenge by themselves.. until now...

This session will discuss how banks are taking on this challenge and the competitive edge it is providing them.

 SunGard 
SEPA Readiness: Will Banks be Ready to Satisfy Corporate Requirements for Direct Debits

SunGard recently commissioned a project to explore the degree to which banks are prepared for SEPA. The project initially includes a sample of the largest banks operating in Europe and during the second phase, a larger number, including smaller banks, will be invited to participate. Many tier-one banks have emphasised their “SEPA-readiness” i.e. their ability to process SEPA payments, and their intention to expand the geographic scope of their payments activity as a result of SEPA. However, with the payments industry becoming increasingly competitive and commoditised, not every bank can benefit from increased market share and payment volumes.

Speaker: Hans Cobben, Group VP, Global Payments & Messaging Solutions

 UniCredit Group 
Trade facilitation for banks in the CEE - Single point of entry for letters of credit and guarantess 

This presentation will be a report about existing needs to do and/or simplify business in Trade with customers and banks in Central and Eastern Europe. Existing solutions to facilitate the handling of Guarantees and Letters of Credit will be presented and discussed. 

Speaker:
Michele Gentile
Global Relationship Manager
Global Transaction Banking – Global Financial Institutions & Trade Finance
UniCredit Group

Wolfgang Friedinger
Head of Trade Products & Services
Global Transaction Banking – Global Financial Institutions & Trade Finance
UniCredit Group

 RA Computer 
Towards new value driven models for banks,corporates and the public sector

In the new market scenario (SEPA, PSD), future-oriented payment services, business models and sources of revenues are the challenges to face.
The adoption of new emerging IT technologies to re-design new value business processes will be a defining factor to re-shape the future of payments. These are critical elements for completing the financial supply chain, of which automation and optimisation are the challenges, to accelerating benefits for all SEPA stakeholders.

Corporates, PAs, service providers and banks need to manage, in an integrated and automated manner, the process from order to payment and related reconciliation to improve efficiency of information and cash management flow.

Speaker: Attilio Fusco - Business Developer RA Computer SIA-SSB

 CPNI Inc  
Mobile Commerce: Remittances to Merchant Payments. Disintermediation to Opportunity. Hype to Reality!

Going mobile? This session will address the size and magnitude of the opportunity, the speed at which the market is maturing and critical components to a revenue making decision. Financial institutions can learn from new product launches enabled by disruptive technological advances. Looking at the evolution of the payments industry, unique characteristics can be identified that will drive a successful rollout of P2P transfers and P2M payments and allow banks to respond to disintermediation. Banks have the opportunity to align themselves with a solution that provides unparalleled security, simplicity, immediacy and ubiquity. Stop by and find out how!

 Venturehaus Ltd 
Benchmarking report on the use of an operational excellence framework within European Financial Services 2008

This timely report, hot off the press and delivered by Venturehaus' research specialists, will develop understanding of the key principles of an Operational Excellence Framework — where banking operations are managed by process — by fitting them into the context of actual case studies within the Financial Service Industry in Europe. It will focus on the recent experiences of selected European Financial institutions in the Banking, Insurance and Investment markets, in view of the macro-economic factors that are pushing banks to derive an increased profit contribution from operational cost efficiency.

Logica and Deutsche Bank will jointly talk about today's fast changing financial services environment and the challenges we face including fragmentation of the payments landscape, complexity of payments
infrastructure, plus regulatory compliance, risk, functionality and profitability. We will explain the challenges this creates for banks and how to achieve a profitable streamlined business through payments
transformation.

Speaker: Nigel Turner, Logica and Michael Mueller, Deutsche Bank.

 Mckinsey 
Payments in Europe — implications for securities and cash management services

The securities services landscape is rapidly changing in Europe from being strongly domestic, multi-local, and highly insourced to a global, progressively outsourced one, dominated by large specialists business.  In this context, securities services can be a big source of value for banks, but a "do nothing" approach is not a sustainable option.  With the findings of our securities services profit pools, it is even clearer that banks need to define their strategy and start considering their options: to buy, hold or sell.

Like securities services, cash management providers are also facing a number of disruptive forces that are creating substantial opportunities and challenges for banks, especially in the middle market.  We will present strategic options for banks on how they can best position themselves, define their operating models, and identify key improvement levers, while at the same time focusing on their service offerings and models.

 IBM  Corporation 
No Bank is an Island - Get Globalised Before Globalisation Gets You

A new study from the IBM Institute for Business Value and the Economist Intelligence Unit on the impact of globalisation on the industry.

There’s no denying the reverberations of the credit crisis that began in 2007. Even if the crescendo finally has occurred, retail banks face flattening performance, market turmoil and a mounting global shift in assets. Yet, the worldwide financial system is expected to quadruple by 2025 to nearly US$1,300 trillion. Executives agree globalisation will open new windows of opportunity and unleash potential new threats, pushing banks beyond today’s boundaries. And, while many feel unprepared, the reality is that no bank – big or small – can opt out of globalisation.

To remain competitive, banks must act now to specialise, integrate and collaborate in several areas – not least with their corporate customers in converging the financial supply chain.

Speaker: Shanker Ramamurthy, Global Industry Leader, Banking & Financial Markets, IBM

 Orange Business Services 
Mobile payment: make sure you do not miss this business opportunity!

Mobile payment becomes a reality and will impact the banking industry and the way to reach new customers; this is a clear trend that the market can not ignore. How to be prepared? What are the consequences for the market, and what is the impact on end customers? How could a global telecom player facilitate this? What are the social and economic impacts on emerging countries?

 Accuity 
Payment Service Hubs and ‘Payment Factories’ Optimise Operational Profitability – What it Means to Financial Institutions and Corporates

Learn about the Payment Service Hubs (PSH) trend and why they interest banks as their traditional payment operations revenue declines. PSHs depend on a routing engine that selects the most efficient processing method and direct payments towards the best application. In this session:

• See how the regulatory environment and introduction of new standards is changing the payment landscape.  And, how more emphasis is being placed on offering value added services.
• Learn how similar payment operation consolidations are happening in the non-bank space
• Discover why, with SEPA, corporates are eliminating country-specific treasury operations, establishing centralised global treasury departments and streamlining their payment flow

 Experian Payments 
Payment fraud a growing risk for corporates and banks

This session presents a research paper and report on the increasing threat of payment fraud within bulk payments.

The presentation starts by discussing the drivers behind the increase in payments fraud and looks at the results of a UK survey and includes the results of a corporate case study on fraud reduction techniques.

UK corporates were interviewed about their experience and reaction to fraud in their payments systems. The session places this evidence in context.

 Capgemini Financial Services 
Cards: The SEPA Wild Card

Featuring highlights on the Cards Market from the World Payments Report 2008 by Capgemini, RBS and EFMA, this session takes a look at what changes are in store for the cards business in Europe, North America and Asia, with an eye towards which business models may take the lead, and how technology, client use, regulation, and competition are impacting the Cards market.

Learn more about cards in payments with Capgemini Financial Services by visiting us at Sibos exhibit B613 or online at www.capgemini.com/financialservices.

 Dovetail  
The Payments Maturity Model

To manage an effective payments business today, transaction bankers must offer more flexibility and greater capacity in a world of falling margins and increasing cost pressure. The rewards can be great but require a clear vision and strong management commitment. Using our experience of working with the world's largest clearing banks, Dovetail has developed the Payment Maturity Model. This insightful model will help you benchmark your organisation's performance, assessing whether your systems and processes are up to the challenge of Universal Payments. It's 30 minutes you can't afford to miss.

 Pegasystems Inc  
Keeping up with financial crimes:tracking fraud and AML alert management across the enterprise

Fraud and money laundering continue to present a huge challenge to the financial services community. While sophisticated detection engines have been deployed across the FSI, the volume of alerts is continuing to grow and investigators are struggling to keep up. To make matters worse, there is increasing pressure from regulators to identify related criminal activity across products and channels, threatening to create even more silos.

Hear how some of the world's largest financial institutions are complementing these disparate detection systems with an enterprise Alert and Investigations backbone that increases operational visibility and investigator productivity across channels, products and customer segments.

 Bankserv 
Lessons learned by corporates

Session cancelled

 IBM Corporation 
Thoughts on Corporate Client Requirements and Financial Supply Chain Harmonisation

A new study from the IBM Institute for Business Value and the Economist Intelligence Unit to show key perspectives of banks and their corporate customers about convergence of the physical and financial supply chain.

How fast is Europe moving toward more harmonisation of the financial supply chain? To remain competitive, banks must act now to prioritise collaboration in several areas: with corporate customers to create the innovative financial supply chain-based products they need, and through representative bodies, both to influence the creation of payments standards and to establish legislative consistency across borders. This session will review the results of the IBM study and discuss how banks need to respond.

Speaker: Elke Kurek, Senior Managing Consultant, Business Development Germany

 Perago 
The Remittances paradox: what are we trying to do — enrich the rich or empower the poor?

Remittances are on the agendas of many companies and numerous initiatives have been launched in search of the Golden Fleece.

Furthermore, what is the remittance business really about? Is it a new profitable business stream for banks? An area for new message volumes for SWIFT? New services for ACH’s? New opportunity for cards and mobile solutions? Or something else?
But what have we to show for our efforts thus far?
The presentation will explore the solution space recognising of the potential of mobile phones to service the beneficiaries based on Perago's extensive experience in setting up innovative financial infrastructure in emerging economies.

Speaker: Claudio Ceresani - Head of international business development Payment System Perago SIA-SSB

 PROFILE S. A.  
Effective system support for managing international investment management operations

The case studies present how the demands for Investment Management in an evolving and demanding banking environment are most effectively met with the use of a robust, flexible and expandable system and a partner with extensive IT and business know-how. International Banks such as Piraeus and Millennium BCP needed a solution to base their IM business as they expanded in new domains and countries. By using PROFILE’s IMSplus integrated system and focusing on Custody, Wealth Management, Collaterals Management, Retail & Affluent Investment and MiFID Compliance they managed to achieve sales growth, international operational efficiency, low implementation cost and effective ROI.

 ProgressSoft Corporation 
Banking and electronic cheque clearing in the Middle East the next steps

Arab Banks and other banks in the Middle East are looking for better alternatives to manage their cheque clearing systems.  The need for  faster and more efficient cheque clearing services for banks and bank customers is becoming more apparent.

For instance in the GCC countries where the banking sector is well developed and efficient, the new trend set is to compete for implementing more  diverse financial technology solutions. The Check Clearing System is one of them, which benefits the banking system country-wide. Jordan and Oman were the most recent countries to experience a country-wide improvement.

 Standard Chartered Bank 
From Corporate Referrals to Strategic Alliances - supporting  your clients abroad

With the evolution of global business, large national and regional banks are assessing strategies to acquire the geographical reach of global banking players. There is a recognized need among the banks to augment their banking capabilities and extend financial services beyond their borders with help of trusted partner banks. 

This presentation explores the progression of correspondent banking into partnership banking. It lays out the strategies adopted by banks to expand their cash management capabilities for a broader offering.

From banking clubs and bilateral banking arrangements to strategic alliances, Chris Furness evaluates the opportunities, challenges, and effectiveness of banking partnership models.

 BT 
Findings of the Sibos Banking Technology Survey

BT and the Sibos Daily News partnered together to gather key insights into the changes of the payments industry. BT ran an exclusive survey to identify the effects of key regulations - SEPA and PSD - on organisations. During this key session, Chris Pickles, Head of Marketing - Investment Banking & Global Accounts at BT Global Services and David Bannister, editor of Banking Technology and Technology editor from the Sibos Daily News will review the results of the survey, analysing the key trends, drivers and challenges.

 Axway  
Migrating to Euroclear CCI the key points and how to ensure a painless migration

In this session Axway will explore key issues for a succesful migration to the Euroclear CCI platform :

• CCI, what is it?
• What impact is there on existing systems?
• Back-end applications
• Formats
• Communication channel
• Files/messages/browse
• How to limit the risks?
• How to reduce the cost?
  
• Integrating the new Euroclear CCI services in a sustainable and collaborative infrastructure

 GXS 
The financial supply chain: improving visibility and access to capital

As Corporate organisations increasingly rely on a global network of suppliers and partners, visibility into and across the physical and financial supply chains are critical.  From large Multi-Nationals to smaller, regional Middle Markets, corporate clients are seeking out solutions that facilitate improved communication between International Trade, Commercial Finance and Integrated Payables.  Learn why one leading bank is investing in new offerings for their Corporate clients that help increase transparency in the PO process, lower costs in the manufacturing, shipment and marketing of products, while simultaneously optimising working capital levels, streamlining accounts receivable/payable processes, and eliminating costs linked to payments.

 Norkom Technologies 
Faster payments environment and combatting Financial Crime

The European Payments infrastructure has changed radically with the introduction of the Single Euro Payments Area, UK Faster Payments, and similar initiatives. The acceleration of the clearing process has decreased the time available to risk-assess payments. Coupled with the increasing trend in online payment initiation, this has created new opportunities for financial crime. In responding to this challenge, financial institutions must adopt new strategies to control higher risk payments and prevent fraud losses, while adhering to the new regulations.

Speaker: Filip Verbeke,Senior Sales and Alliances Manager,Norkom Technologies.

 Systar 
SEPA and BAM — Management and optimisation in real time

SEPA changed the playing field for banks in the Euro-zone, increasing competition and the pressure on prices. One bank met the changes with a change of their own: implementing Business Activity Monitoring to provide on-the-fly evaluation of its process and performance. This case study presents the solution, from planning to deployment to the real-world results. If you see the value in improving your business efficiency with SEPA, this presentation will be of interest to you.

• The SEPA challenge
• The business drivers for a Business Activity Monitoring solution
• The BAM solution — who uses it and why
• BAM in action — lessons learned and value received
  
  

 UniCredit Group 
Supply chain management for banks - Assistance for KYC- and AML-checks in CEE

CEE as a sourcing hub is becoming more and more important. As a result, the Eastern European Countries, in addition to Asia, are getting into the focus of Supply Chain Management strategies of corporate customers. Supply Chain Management is much more than IT. Customers ask for flexible financial solutions and slim documentation. In numerous cases, banks are in business with customers maintaining no account relationship. Due to Basel II and Compliance requirements, market participants have to deal with Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) issues.

Join this session and get informed about a study about KYC- and AML-needs (for CEE). Learn more about existing  services to enable or simplify Supply Chain Management business in major sourcing hubs."

Speaker:
Michele Gentile
Global Relationship Manager
Global Transaction Banking - Global Financial Institutions & Trade Finance
UniCredit Group

Wolfgang Friedinger
Head of Trade Products & Services
Global Transaction Banking - Global Financial Institutions & Trade Finance
UniCredit Group

 Thinksoft Global Services 
Testing Centre of Excellence: Quality assurance is a discipline unto itself

The Presentation covers:

• Managing business application testing challenges across the enterprise
• Why Quality assurance / TCoE ?
• What banks are experiencing
• TCoE approach / TCoE Framework
• Excerpt from case study — how a global financial organisation achieved significant quality and cost benefits from TCoE

Reserved

 SmartStream 
OTC Derivatives: Driving down the cost of post-trade processing

SmartStream will present the results of a detailed market survey and analysis of OTC derivatives costs across the processing chain, conducted by a top industry research house. 

The survey will investigate the cost estimates that are attributed to each part of the derivatives processing chain, highlighting the benefits of automation at each stage and helping firms to prioritise their automation investments.  There will be specific reference to FpML over SWIFTNet.

 Sopra Group 
Customer product and Value Added Services in a global platform - examples from a European survey

Early in 2008 the Sopra Group conducted a survey on payment business evolution by interviewing clients and players in the payments sector. This presentation will focus on some key requirements from that survey, for building and implementing a payment system platform.

Corporates ask for specific products and services, while industrialisation of payments requires standard products. How do we enable both to work within the same global framework ?

In addition the presentation will focus on two Value Added Services for business development :

• the "Best" clearing system for a payment order
• simulation and forecasting tools

 IBM Corporation 
Emerging Commercial Models and Standards in Proximity Mobile Payments

The cell phone is a powerful consumer communication tool, and its use is constantly evolving. Since 2000 banks have been interested in using SMS and other cell phone capabilities in their core communications with customers. They have offered ‘niche’ payment services, such as pay your bills by SMS and mobile remittances, or confirmation of retail transactions. Proximity communications is the latest development and represents an opportunity for banks to offer new services to consumers.  It will transform the cell phone into a secure transactional device, working like a contactless card in a vending or point-of-sale environment offering payment, e-coupon and e-ticket services. By allowing consumers to easily adopt these new capabilities, banks will be able to propose valuable and chargeable services to their clients in order to increase their satisfaction and loyalty.  Join this session to learn about this exciting emerging opportunity.

Speaker: Sophie Tacchi, IBM Global Technology Services

 Equens 
e-Invoicing, a processor's contribution

e-Invoicing offers tremendous opportunities to streamline processes and to reduce costs. This session shows what a payment processor can contribute to enable the market and create momentum the community can profit from. The presentation discusses how this can be achieved by offering for example reach, trust, routing and reporting capabilities to the market.

Speaker: Dave Rietveld, General Manager New Business, Equens