Useful information about processing and delivery of your order
- Provided the order is fully compliant, SWIFT will process it within an average of five business days after its submission.
- To become a Member/Concentrator or a Service Bureau the process will take longer.
- In case you require a priority or emergency treatment of your order, consult the Knowledge Base tip 2234103 (login required) which details the possibilities and the related charges.
- Take into account the shipping courier deliveries leadtime and the specific delivery procedures required in your country. For example, payment of local taxes. SWIFT will always deliver door to door.
- The licence sheets will be made available on Secure Channel (login required).
- Track your order with the order status tool (login required).
- The person who placed the order will receive automated emails that provide status updates of the order.
For Members Concentrators
Approve, or reject a service subscription request
Become a Member/Concentrator
Service SWIFT new users
- 1. Service a new user
- 2. Service a new user via Alliance Lite
Order an additional destination (Alliance Access only)
Add an additional destination to your Alliance contract
Approve or reject an appointment request by a customer
Apply for indirect connectivity labelling
For Service Bureaus
Apply for indirect connectivity labelling
For customers
Join a Member Concentrator
