Member/Concentrator and Service Bureau

This page should only be used by Member Concentrators or Service Bureaus. SWIFT Users should go to the ordering pages for all other products and services.

Become Member/Concentrator

By completing this form, the SWIFT Member notifies SWIFT of its intention to become Member/Concentrator under the SWIFT Indirect Connectivity Programme.

Service Bureau Application

By completing this form, you notify SWIFT of your intention to become Service Bureau under the SWIFT Indirect Connectivity Programme. Please download and complete this application form and e-mail it to servicebureau.application.generic@swift.com

Servicing SWIFT Users under the Member/Concentrator model

This section can be used by a Member/Concentrator to service SWIFT users, either new customers or existing users.

A. Service a new user

Two roadmaps provide a step-by-step guide for Member Concentrators to serve new corporates or new financial institutions.


B. Service a new user via Alliance Lite

Member/Concentrators and Alliance Lite Resellers can serve new corporates as well as new financial institutions via Alliance Lite. For servicing new customers via Alliance Lite, the following actions should be taken:

On behalf of the Member/Concentrator Applicant for Alliance Lite
Become a SWIFT User and order Alliance Lite (including appointment)

By the Member/Concentrator
Order Additional Destination (if Alliance Access)

C. Service an existing customer, currently connected directly or connected via another Member Concentrator/Service Bureau

Existing customers can join a Member Concentrator using the following forms
Appoint your Member Concentrator
Change connectivity ownership
Terminate Alliance Interface contract

Member Concentrators can add an additional destination to the Alliance contract
Order Additional Destination (if Alliance Access)

D. Member/Concentrator Appointment Approval

By completing this form, a Member/Concentrator approves an appointment request
Member/Concentrator Appointment Approval

Labelling

Member concentrators and service bureaus can apply for indirect connectivity labelling . For more information on indirect connectivity labelling, please click here . To apply, please complete the  indirect connectivity labelling application form and return it to indirect.labelling.generic@swift.com