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The future of transaction banking

SWIFT and IBM launch strategic customer survey on transaction banking

Published on 13 Jul 2009

On 13 July 2009, SWIFT in conjunction with IBM, launched an important strategic survey on the future of transaction banking. The aim of the survey is to collect the opinions of as broad a cross-section of our community as possible to understand current industry thinking in relation to the following points:

  • What is the future of the transaction banking industry (payments processing plus custody and settlement processing for securities)?
  • What are the tactical pressures (up to 2 years) and the strategic industry outlook (5 years and beyond)?
  • What factors are most influencing the strategic thought of individual institutions?
  • What are individual institutions doing to prepare to meet these challenges?

This information will then form the basis of a white paper that will be available to our community to provide input to the strategic thinking that both they and we are currently engaged in.

The deadline for responding to the survey is 27 July. If you have not received an invitation to take part in this survey and would like to, please send an email to swift.survey@swift.com entitled ‘Survey invitation required’. You will then be sent an invite in the following few days containing a unique URL that will take you directly to the survey.