SWIFT started an ambitious Billing revamp programme at the beginning of 2012 to bring more efficiency and cost control into our processes, while contributing to our efforts in helping the environment.
From January 2013, all SWIFT invoices will be electronic. Paper invoices will be stopped unless you specifically request to maintain this service. Paper based invoicing becomes a billable service at 50 EUR per customer from May.*
Staff registered on swift.com with access to billing info will be informed when new invoices are available.
In addition to new e-invoicing, we are also putting in a place an easier and more structured approach for credit notes, with a reduced cycle time and an improved customer experience.
We encourage you to make sure all relevant people in your organisations are aware of these changes and have signed up for online access which is free of charge.
*Customers who wish to receive paper invoices by post will be charged 50 EUR per customer/per month as of May 2013. You will need to inform SWIFT before if you wish to continue paper-based services by sending an email by 20 December to: firstname.lastname@example.org
Please provide the following information: BIC and/or customer number, contact name and the statement: I wish to keep on receiving paper invoices as of January 2013 and am aware of the cost involved as of May 2013.