Dates: 15 - 16 December 2009
Venue: Dolce La Hulpe Brussels
Chaussée de Bruxelles 135
1310 La Hulpe
Belgium
Registration
Registration to this forum is free of charge and by invitation only.
| Tuesday, 15 December, 2009 | |
|
16:00 – 17:00 |
SOFE 2009 Closing plenary – operational realities and innovation – Debate [Optional] |
| 17:30 – 17:45 |
Welcome address
|
| 17:45 – 18:00 |
Looking back – What have we achieved in the past year
|
| 18:00 – 18:30 |
Looking forward - Premium Services evolution, 2010
|
| 19:15 | Buses leave Dolce Hotel |
| 19:30 | Cocktail and dinner off-site |
| Wednesday, 16 December 2009 | |
|
09:00 – 09:15 |
Operational excellence achieved through collaboration |
|
09:15 – 10:30 |
Best practices workshop |
|
10:30 – 11:00 |
Coffee break |
| 11:00 – 11:30 | Customer testimonials on Operational Excellence Find out how Security governance can be structured and some pain points from Security Management can be tackled. Discover what are key success factors for a Market Infrastructure offering of a service over SWIFTNet. |
| 11:30 – 12:30 | Break-out session During this session you will have the opportunity to share your knowledge and experience on one of the 2 customer testimonial topics. |
| 12:30 – 13:30 | Lunch |
| 13:30 – 14:45 | Break-out feedback session During this session your collective input into the break-out sessions will be shared and common ideas or questions will be identified. |
| 14:45 – 15:00 |
Closing remarks
|