SWIFT The global provider of secure financial
messaging services

SWIFT Operations Forum Americas 2009

Agenda

Updated March 9, 2009


Dates: March 17-18, 2009
Venue: Marriott Marquis
1535 Broadway, 6th Floor
New York, New York

Registration fee
Early Bird rate: USD 450 (until February 27)
Full rate: USD 600

Tuesday, March 17, 2009

8:15 – 9:00

Registration and Continental Breakfast
SOFA 2009 Continental Breakfast Courtesy of The Bank of New York Mellon

9:00 – 9:30

Welcome

9:30 – 11:00

Opening Plenary

11:00 – 11:30

Coffee Break and Exhibition Hall

11.30 – 12:30

Special Interest Session

12:30 – 14:00

Lunch and Exhibition Hall

14:00 – 15:15

Work Sessions

15:15 – 15:45

Coffee Break and Exhibition Hall

15:45 – 17:00 Work Sessions
17:00 – 19:00 Cocktail Reception

Wednesday, March 18, 2009
8:30 – 9:00

Continental Breakfast and Exhibition Hall

9:00 – 9:15

USNG Update

9:15 – 10:15

SWIFT Plenary

10:15 – 10:45

Coffee Break and Exhibition Hall

10:45 – 12:00

Work Sessions

12:00 – 13:30

Lunch with Guest Speaker and Exhibition Hall

13:30 – 14:45 Work Sessions
14:45 – 15:15 Coffee Break and Exhibition Hall
15:15 – 16:00

Closing Plenary


Plenary sessions
Tuesday, March 17, 2009

8:15 – 09:00

Registration and Continental Breakfast
SOFA 2009 Continental Breakfast Courtesy of The Bank of New York Mellon
9:00 – 09:30

Welcome

  • Yawar Shah, Chairman of the Board, SWIFT
  • Lázaro Campos, CEO, SWIFT
9:30 – 11:00 Opening Plenary:  Weathering the Storm...Together

We’re in the midst of an unprecedented financial crisis that has impacted our businesses both operationally and financially. SWIFT CEO Lázaro Campos will be joined by a panel of leaders from the payment and securities industries to discuss the challenges, solutions and opportunities to their operational and business approaches.

Moderator: Lázaro Campos, CEO, SWIFT

Panelists:

  • Bill A. Barouski, Executive Vice President, Federal Reserve Bank
  • Michael C. Bodson, Executive Managing Director DTCC Business Management Strategy & Chairman of Euro CCP 
  • George Doolittle, Managing Director, Head of Global Payment Services, Wachovia Bank N.A.. A Wells Fargo Company
  • Neeraj Sahai, Managing Director, Global Head of Securities and Fund Services, Citi     
  • Scott Sandler, Managing Director, Securities Operations Executive, J.P.Morgan
11:00 – 11:30

Coffee break and Exhibition Hall

11:30 – 12:30 Special Interest Session: “A Regulatory Perspective”

Adam J. Szubin, Director of the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”), will provide insight into a number of hot topics from an economic sanctions perspective, including the critical need for transparency across all of the service areas of financial institutions.
12:30 – 14:30

Lunch and Exhibition Hall

14:00 – 15:15

Work Session I

15:15 – 15:45

Coffee Break and Exhibition Hall

15:45 – 17:00

Work Session II

17:00 – 19:00

Cocktail Reception

Wednesday, March 18, 2009
8:30 – 09:00

Continental Breakfast and Exhibition Hall

9:00 – 09:15

USNG Update
U.S. National Group/User Group update provided by John McKessy, Chairman, U.S. User Group

9:15 – 10:15 “Making SWIFT Work for You”

One of SWIFT’s mandates is to empower the community by enabling its members to benefit from reduced operational and systemic risk and minimized operational costs through improved Straight-Through- Processing solutions. The SWIFT Plenary will provide a unique preview of the many products and initiatives being showcased at SOFA that complement industry priorities.

Speakers:
  • Michael Fish, CIO, SWIFT
  • Brian Haughan, Head of Products, SWIFT
  • Amanda Westwood, Head of Customer Service, SWIFT
10:15 – 10:45 Coffee Break and Exhibition Hall
10:45 – 12:00 Work Session III

12:00 – 13:30

Lunch with Guest Speaker

Mary Knox, Research Director, Banking and Investment Services, Gartner Industry Advisory Services, Gartner, Inc. will provide the latest updates on business process networks during our special luncheon session. Learn why BPNs are critical to your business, how they relate to architecture trends, how they are used and how they will change in the future.

13:30 – 14:45 Work Session IV
14:45 – 15:15 Coffee Break and Exhibition Hall

15:15 – 16:00

Closing Plenary

The Closing Plenary will provide a recap of the insights that have emerged from the conference. The speakers will address tangible actions we can take as a community resulting from the dialogue and feedback gathered at the event with a focus on the importance of innovation as we move forward.

Speakers:

  • Kosta Peric, Head of Product Innovation, SWIFT
  • David Pryce, Managing Director, SWIFT Americas


Work Sessions

Alliance Evolution
What should you expect from Alliance in the future? How do the new products fit into the portfolio? What should you expect from Alliance 6.3 and the new Alliance Web Platform? This session will provide an overview of the recent developments in the Alliance portfolio and the product enhancements planned for 2010.

Speaker:

  • Luc Van Bergen, Head of Alliance Product Management, SWIFT

Business Continuity, Troubleshooting and Resilience: Is There More to Learn?
In today's world, where availability is a given, what practices do you use to ensure that the system stays fully functional? Do your systems have sufficient built-in resiliency? What are the most recent findings from our resiliency tests? Do best practices exist? During this session, we will discuss how to identify and mitigate potential security, availability and capacity risks of your SWIFT infrastructure. This is an opportunity for you to share experiences and learn about best practices and about guidelines on how to operate, maintain and troubleshoot your SWIFT infrastructure.

Speakers:

  • Becky Almodovar, Customer Services Manager, Customer Operations, SWIFT Americas
  • John Eick, Manager, Customer Support, SWIFT Americas

Cash Management and ISO 20022 – What’s In It For You?
Cash management reporting standards are evolving.  How can you use today’s tools to optimize your back office and gain even more efficiencies?  This session will examine transaction reporting in shared formats using a new technology. We will address the migration to MX messages for reporting, delivered from a service provider to meet the demands of their clients, for timely, standardized reporting that improves cash management and reconciliation. This session will explore the available options and show their applicability in a live environment.

Speakers:

  • Bryan Kirkpatrick, Vice President, Product Management, Global Payment and Trade Services, Bank of New York Mellon
  • James Wills, Senior Business Manager, Banking Initiatives, SWIFT Americas

Easy SWIFT for You
SWIFT's ambition is to dramatically reduce the complexity of all of your interactions with us. How are we achieving this? How can you help us in this process?  A customer-centric organization is led by the customer, for the customer. This session is an opportunity to share your experiences with SWIFT and to tell us how we can make SWIFT easy for you.

Speakers:

  • Claudia Cassinari, Head of Customer Service, Communications, SWIFT
  • Patrick Dekeyser, Manager End-to-End Ordering, SWIFT

Enhancing Our Network Connectivity Offering
2009 will be the start of an important enhancement to the SWIFTNet connectivity offering. For example, SWIFT will introduce for its low-volume users a new connectivity option based on standard Internet access which will eventually replace Dial. The Dual-I configuration typically used by our medium- volume customers will be enhanced by an Internet connection, which will be used as a back-up in place of the current Dial connection. For our high-volume customers SWIFT plans to offer higher bandwidths and new features like traffic segregation.

Speaker:

  • Aravind Baliga, Technical Sales Manager, Sales Services, SWIFT Americas

How Many SWIFT Experts Do You Have? Are You At Risk?   
SWIFT’s solutions are evolving and reaching clients with various profiles. For new customers, there is a need to ramp up SWIFT knowledge quickly in order to comply with project deadlines and financial commitments. In cases where SWIFT has been a source of messaging for quite some time, there is a growing need for education within new and different areas of the institution. 

Attend this session to learn about the array of courses SWIFT Training offers, the flexibility it has to deliver them and the wide range of pricing options available to best suit your budget.

Speakers:

  • Helen Nazzaro, Director, Electronic Markets SFS, Citi
  • Beatriz Buendía, Head of Training Americas, Sales Services, SWIFT

Innovation through Communities
New developments in collaboration technology have dramatically changed the way we do business. A billion people around the world use collaborative networks, and increasingly are expecting to use these tools in all aspects of their personal and business life. SWIFT created swiftcommunity.net--a collaboration tool for the financial industry--almost two years ago. We now have 170+ communities and 10,000+ participants, with the numbers growing every day. This workshop will explore how collaboration tools and other innovation initiatives can revolutionize your customer experience. Are we ready?

Speakers:

  • Kosta Peric, Head of Product Innovation, SWIFT
  • Matteo Rizzi, Head of Global Channels, SWIFT

Introducing Alliance Integrator:  Integrating Your Business Applications with SWIFT
Enabling your business applications for SWIFT is not always an easy task. But SWIFT and its network of certified Partners are here to help. They provide a variety of integration and service solutions, covering broad requirements related to standards translation, reference data access, technology platforms co-operation and multi-network environments. This session outlines the main issues you might face in different integration projects. You will learn about SWIFT’s integration services expertise, our SWIFTReady EAI partner framework and our new Alliance Integrator product.

Speakers:

  • Fredda Cole, Senior Product Manager, Interfaces Product Management, SWIFT
  • Philippe Lecomte, Partner Management Americas, East Coast Channel Management, SWIFT

Let There Be Lite: Alliance Lite – A New Way To Connect To SWIFT
Join this session to learn more about our brand new connectivity offering, experience its innovative approach through a demo and discuss its features in the Q&A session. Alliance Lite is an Internet-based service that provides direct, secure and low-cost access to SWIFT. It is for low-volume corporates and financial institutions.

Speaker:

  • Filip Versluys, Team Lead Technical Sales Services, SWIFT Americas

Messaging Evolution
This session will cover SWIFT's messaging portfolio, including FIN, InterAct, FileAct, copy services, Mail, Business intelligence and Directories, with a focus on the key enhancements recently introduced; 2009 releases; and the product plan for 2010.

Speaker:

  • Luc Van Bergen, Head of Alliance Product Management, SWIFT

MT-MX Coexistence Update: Are You Ready?
The coexistence of MTs and MXs is a significant challenge for the SWIFT community. We will review the landscape of activities surrounding this important topic and bring you up-to-date with what SWIFT is doing to make coexistence easier for everyone. Learn how this will impact your institution and your correspondents, counterparties and customers worldwide.

Speaker:

  • Malene McMahon, Senior Business Manager, Standards Department, SWIFT

Payments on the Move
2009 will be a watershed year that will feature new formats for wire payments. Will you be ready? Join the Federal Reserve, CHIPS and SWIFT for insight into the impact of the latest standards and operational changes on your business. 

Speakers:

  • Hank Farrar, Senior Vice President, The Clearing House
  • Lauren Hargraves, Senior Vice President and Wholesale Product Manager, Federal Reserve Bank of New York
  • Eileen Dignen, Head of Banking Initiatives, SWIFT Americas

Professional Services: Bringing the SWIFT Expertise into your back office
In this session you will learn more about SWIFT's comprehensive consulting services. Based on practical case studies, we will demonstrate how the SWIFT consulting teams have helped to improve customer service, mitigate operational risk, improve total cost of ownership and provide competitive benchmarking. You will also learn how to reduce time to market with the implementation of new products and solutions.

Speakers:

  • Robert Goldberg, Vice President, The Bank of New York Mellon Asset Servicing 
  • Pat Antonacci, Senior Financial Industry Consultant, Professional Services, SWIFT Americas

So You’re Finally a Member, Now What? – A SWIFT Project Plan
Join us for a review of SWIFT implementation, from prepping back-office applications to training staff.  Speakers will provide a framework for an efficient SWIFT rollout at your organization that can be applied even when adding new departments to the service.

Speakers:

  • Mike Bosacco, Senior Research Analyst, Treasury Strategies
  • Lise Gjertsen, Regional Manager, Corporates, SWIFT Americas

SWIFT and Securities Market Infrastructures' Alternative Asset Strategy
This session will introduce representatives from selected Securities Market Infrastructures who currently process alternative assets. Those Market Infrastructures will include DTCC’s NSCC Deriv/SERV and a joint venture; Loan/SERV; and Markit.  The session will focus on straight through processing (STP) for those asset classes and how SWIFT is working with Securities Market Infrastructures to harmonize pre-trade & post-trade processing along with asset servicing for those asset classes.

Speakers:

  • Thomas Sutter, Senior Business Manager, Securities Initiatives, SWIFT
  • Claire Lobo, Markit, Managing Director, MTP Product Management
  • Michael Richter, Deriv/SERV, Third Party Relationship Management, DTCC

SWIFT in Securities: What is on the Horizon?
This session will open with a presentation by Dayle Scher, Research Director, Investment Management at TowerGroup, who will discuss trends in Investment Management and the impact on trading counterparties and servicers.  SWIFT representatives will follow with a discussion on selected initiatives designed to tackle a number of operational issues. The solutions include an extension of the Accord Matching Service to alleviate “place of settlement” issues, support for the FpML standard in the derivatives space, SWIFT messaging for Securities in the U.S. and news about our ongoing efforts with the DTCC.

Speakers:

  • Dayle Scher, Research Director, Investment Management, Tower Group
  • Dennis Goodenough, Senior Business Manager Securities Initiatives, SWIFT Americas
  • Malene McMahon, Senior Business Manager, Standards Department, SWIFT Americas
  • Christopher Pappas, Senior Business Manager, Securities Initiatives, SWIFT Americas

SWIFT's Asset Servicing Strategy: Aligning with the Community
This workshop will present SWIFT's strategy for asset servicing. Developed in consultation with the community, SWIFT is listening to customers' asset servicing pain points and delivering according to their priorities. This workshop will discuss the adoption and evolution of ISO standards, with a focus on how this impacts the intermediaries and their investment clients.  An emerging opportunity to introduce ISO standardization to corporate event issuers and their agents will also be discussed.

Speakers:

  • James Aloysius Ryan, III; Senior Vice President, Global Services; State Street
  • Anthony V. DePalma Jr., Senior Vice President, Operations; Brown Brothers Harriman & Co.
  • David Hands, Director, DTCC
  • Linda Bookheim, Global Market Manager, SWIFT
  • Max Mansur, Global Market Manager, SWIFT

Trade & Supply Chain Update for Banks and Corporates
The world of trade and supply chain continues to go through major changes. Learn about the newly released letter of credit and guarantee messages in SCORE and receive updates on the Trade Services Utility (TSU) and SWIFT's involvement in e-Invoicing.

Speaker:

  • Chris Conn, Senior Business Manager, Banking Initiatives, SWIFT Americas

Trends in Payments. What’s Hot?  What’s Shaping Innovation?
A panel discussion will focus on pivotal trends, regulatory changes, and business requirements that have evolved in the industry which changes the way your organization conducts business. The impacts of these trends may affect the way products and services are offered to clients.

Speakers:

  • Al Briand, Product Management Division Head, Treasury Services, The Bank of New York Mellon
  • Emma Loftus, Managing Director, Treasury Services, USD Clearing and FX Product Management, J.P.Morgan
  • Graeme McEvoy, Managing Director, Morgan Stanley
  • Stacy Rosenthal, Senior Business Manager, Banking Initiatives, SWIFT Americas

Why Will No One Talk to Me? Adding Banks to Your Network
Bringing on new counterparties to SWIFT can be an onerous process. This session will review best practices for the successful and speedy addition of a new banking partner.

Speakers:

  • Susan Boeri, Manager, GE
  • Edward S. Lawton, Director of Finance, Bottomline Technologies
  • Randy Marcrum, Managing Director, Camino Consulting

Workers’ Remittances: Sending Money Home, Today and in the Future
Workers’ Remittances are low-value payments sent by migrants to families and relatives back in their originating country. These flows are becoming multi-directional. Payments are moving not only from undeveloped to developed countries but also from developed to developed countries. Learn about key drivers behind these remittance flows, changes in the socioeconomic climate effecting volumes and the evolution of flows between countries and SWIFT’s focus in this area to provide standardization. 

Speakers:

  • Michele Wucker, Executive Director, World Policy Institute
  • Stacy Rosenthal, Senior Business Manager, Banking Initiatives, SWIFT Americas

Demo Zone
A look at the new eTraining modules
e-Ordering
Introducing Alliance Integrator
Alliance Lite
Alliance Messenger
Access 6.3
STaQS for Corporate Actions
Swiftcommunity.net
SWIFT in Securities
Watch Analyzers: Data-driven decision making made easier