SWIFT The global provider of secure financial
messaging services

SWIFT Operations Forum - Americas 2013


Dates: March 5, 2013
Venue: Sentry Centers
730Third Avenue, 17th Floor
New York, New York 10017
10036 USA

A Standards Forum will take place after SOFA, on 6 March, at the Federal Reserve Bank of New York, with preferential registration for SOFA attendees.
Select the ‘Interested in Standards Forum’ box when registering for SOFA, and you will receive a confirmation mail with practical details from the Standards Forum team.
For any questions related to the Standards Forum, please contact standardsforum@swift.com.

Tuesday, March 5

08:00 – 09:00 a.m.

Registration and Continental Breakfast

09:00 – 09:30 a.m.

Welcome from SWIFT

  • Yawar Shah, Chairman of the Board, SWIFT
  • Chris Church, Chief Executive - Americas, SWIFT

09:30 – 10:30 a.m.

Plenary: Can technology carry the regulatory burden? (*) 

With the ever-increasing regulatory measures and other cost-pressures being imposed on banks, the panelists will debate how to harness technology to its full potential.  Panel members will also discuss other questions including:  Which regulatory changes are likely to have the greatest impact on technology?  How can firms get greater benefit from industry shared services?  What impact is the new generation having on technology strategy?


  • Javier Perez-Tasso, Head of Marketing, SWIFT


  • Lee Fulmer, Managing Director, CTO Cash Management, J.P. Morgan  
  • Ulrich Homann, Chief Architect, Worldwide Enterprise Services, Microsoft Corporation
  • David Saul, Senior Vice President and Chief Scientist, State Street

10:30 – 11:00 a.m.

Coffee Break

11:00 a.m. – 12:00 p.m.

Work Sessions 1

12:00  – 1:00 p.m.


1:00 – 2:00 p.m.

Work Sessions 2

2:00 – 3:00 p.m.

Work Sessions 3

3:00 – 3:30 p.m.

Coffee break

3:30 – 4:30 p.m.

Work Sessions 4

4:30 – 5:15 p.m.

Plenary: The rapidly changing world of payments (*)

The rate of change in payments continues to accelerate.  The topics of high and low value convergence, liquidity risk, regulatory risk, non-traditional players, and P&L pressures consume time and resources.  Join the plenary to learn what the challenges are in your future.


  • James Malick, Partner and Managing Director, The Boston Consulting Group


  • Thomas Halpin, Senior Vice President, Global Clearing Product Head, Payments & Cash Management, HSBC Bank USA, N.A
  • Michael Kolman, Associate Director, Treasury Operations, General Motors
  • Ebru Pakcan, Global Head of Payments, Citi Transaction Services

5:15 – 7:00 p.m.

Welcome Cocktail Reception

(*) Remark:

Approved for up to 5.7 CTP/CCM recertification credits
by the Association for Financials Professionals

Work sessions

Strategy for success in a global treasury technology project (*)
In this session, we will cover a SWIFT client treasury project including how they structured the business case, aligned SWIFT with the broader treasury technology transformation, and developed their plans for global deployment. The session will include how to engage with banks, treasury advisors, SWIFT and technology partners to plan a successful project.

  • Rene Shuurman, Director - Global Product Manager Connectivity Services , Citi Transaction Services
  • Niklas Bergentoft, Director, Enterprise Risk Services, Deloitte & Touche LLP

What are over 1000 corporates doing over SWIFT?
This session will cover an update on the 'SWIFT for Corporates' program. This session will also cover the latest initiatives from SWIFT such as the new cloud-based connectivity Alliance Lite2, Integration and Transformation, authentication and signing with 3SKey, and automating end of month statements with e-statements.

  • Susan Boeri, Manager, Product Management, GE 
  • George Hoffman, Senior Vice President, PNC Bank

Getting 'ready' for SWIFT for Corporates (*)
Come to this session to hear about the bank readiness certification program which helps corporations understand their bank's operational and commercial readiness for SWIFT.  The session will also cover a study on the Common Global Implementation, an initiative that supports standard implementations of ISO 20022 between corporations and their banks.   

  • Tom Durkin, Managing Director, Integrated Channel Solutions, Bank of America Merrill Lynch
  • Anita Prasad, General Manager-Treasury, Microsoft Corporation

The right stuff: Whose job is it to manage regulatory risk? (*)
Regulation and meeting regulatory requirements now consume both IT and management resources.  What are some of the new regulations and what do you need to know to be compliant?  How can you ensure that you are doing “the right stuff” and what is SWIFT doing to help?

  • Scott Kinney, Compliance Manager, Global Sanctions Group, Wells Fargo Bank, N.A.
  • Alex Manfull, Chief of Blocked Assets Administration & Analysis, OFAC

Banking Initiatives in focus for 2013
This session will highlight the key SWIFT initiatives for Financial Institutions and Market Infrastructures in banking and payments including the RMB, Trade/BPO, eBAM, ISO 20022 and others to support evolving industry requirements.

  • Roy DeCicco, Managing Director, Corporate and Investment Bank, Industry Issues Executive, J.P. Morgan
  • Richard Dzina, Senior Vice President, Wholesale Product Office, Federal Reserve Bank of New York

Liquidity Risk:  What is the evolving landscape?  How much liquidity do I need?  How do I prepare? (*)
Managing liquidity risk has taken on greater importance since 2008 with added requirements for Payment Market Infrastructures as well as Financial Institutions.  What are the trends in client requirements?  Will there be an increased need for collateral?  How can you move liquidity around the globe?  What will be impact of Basel 3 and CPSS/IOSCO on liquidity calculations?  The panel will address these questions and more as you need to predict your liquidity needs now and throughout the day.

  • Gregory P. Malosh, Managing Director, Director of Product Management, Information & Liquidity Services, BNY Mellon
  • Ray Mulhern, Senior Vice President, CHIPS Product Management & Strategy, The Clearing House
  • Jim Wills, Senior Business Manager, Initiatives, SWIFT Americas

SWIFT Alliance portfolio update
At this session, you'll learn how the community has been reaping the benefits of Release 7 over the past 18 months.  You'll also hear about new customer-driven features for 2013, including new operational reporting options, Linux OS support, and enhanced integration solutions for Access. You'll get an update on Alliance Lite2, SWIFT's new cloud-based service, which means SWIFT now offers a full range of connectivity options to fit any capability, operational or budgetary requirements.  

  • Dan Moran, Manager, Technical Sales Services, SWIFT Americas

SWIFT Services portfolio – supporting every phase of your project
This session will provide a view on SWIFT’s comprehensive portfolio of Consulting, Support and Training services to help improve your business processes, bring your SWIFT infrastructure in line with best practices, and reduce your total cost of ownership.  We will share case studies about how SWIFT experts can help in every phase of your project: from the initial assessment of your operational processes, the design and implementation of a solution, the training of your staff all the way through the go-live, maintenance and support.

Gaining intelligent insights into your business
Business intelligence, “big data” and analytic accelerators are essential tools to harness in today’s competitive environment.  SWIFT’s business intelligence portfolio continues to expand to meet these needs with the recent introduction of WATCH Insights, a simple but actionable dashboard of your SWIFT traffic.  During this session, learn how Insights interactive reporting provides a visual and actionable representation of your SWIFT traffic (both volume and value) through trend, corridor and activity share analysis designed to be leveraged by sales and product management, front and middle office and/or operations management. In addition to providing an in depth session on this new product, we will also cover SWIFT’s full portfolio of WATCH products and suite of Business Intelligence Services.

  • Chetan Cariappa, Business Intelligence, Sales Services, SWIFT Americas

Support Services and how to evolve them
One of the biggest challenges of today is to maintain a fully operational, highly available environment whilst keeping costs low and guaranteeing to recover operations in the shortest possible timeframe. By failing to do so, you will put your business and your customers at risk, do not let this happen to you! Please join us for this collaborative and interactive session which will be about demystifying  the Support Services portfolio and how to evolve our Standard services further.   We will outline the different service components, discuss best practices and listen to you on how our Standard Support Services should and could evolve to address your business needs.

SWIFT and DTCC - an update on joint initiatives in the securities arena
DTCC and SWIFT are working together on a number of joint initiatives, including LEI/CICI and messaging implementations in corporate actions, funds and other key market sectors. This session will provide an update on these initiatives and give you the opportunity to see how they can help lower risk and cost in your own institution.

  • Patrick Barthel, Director, Asset Services, DTCC
  • Paul Janssens, LEI Program Director, Securities and Treasury Markets, SWIFT
  • Malene McMahon, Senior Business Manager, Initiatives, SWIFT Americas
  • John Straley, Vice President, Strategy and Development, DTCC

Securities Initiatives @ SWIFT
The SWIFT securities roadmap includes global and local initiatives in post-trade pre-settlement, clearance and settlement, asset servicing and reference data. Market infrastructures continue to play a vital role in these initiatives in both developed and developing countries. This session will provide an overview of these initiatives and highlight new developments that are being used to increase STP and more closely link market infrastructures into their respective communities, including securities market infrastructure developments in Latin America.

  • Brett Lancaster, Managing Director, Initiatives, SWIFT Americas
  • Jairo Namur, Regional Manager, Latin America, SWIFT Americas
  • Lou Piezzo, Senior Business Manager, Initiatives, SWIFT Americas

(*) Remark:

Approved for up to 5.7 CTP/CCM recertification credits
by the Association for Financials Professionals

SWIFT Showcase

The SWIFT showcase will include the following products and services:

SWIFT Alliance Portfolio:  Alliance products are known for industry leading performance, resiliency and reliability but there are many options that enhance its basic capabilities.  Stop by to learn about these enhancement options including Integration Platform which enables a seamless integration of back office systems to your SWIFT infrastructure and Operational Reporting which provides visibility to your SWIFT operational data to easily meet your planning, audit and reporting requirements

Business Intelligence: Mining SWIFT data can give your institution the insight you need to make better and more timely decisions. Learn more about our featured SWIFT Business Intelligence suite including Analyzers, a powerful and flexible access to your SWIFT messaging data, and Insights Dashboards & Reporting which are easy to use and provide data to better understand your business on SWIFT

My Standards:  A collaborative, web-based platform to better manage standards and usage in the financial industry

Sanctions Screening: A quick-to-implement, cost effective solution for real-time screening of your SWIFT messages

SWIFTRef:  A single source for all the reference data for a flawless payments process and accurate regulatory reports

Alliance Lite2: Lite2 is the new cloud-based way to connect to the SWIFT network.  Reduce your infrastructure costs and have SWIFT experts manage the technology.  In addition to the connectivity option, Lite2 offers Remote Gateway which allows you to keep your important business data and processes in-house and let SWIFT manage the communication channel with your counterparties, and Lifeline which provides emergency connectivity delivered by SWIFT.


A special thanks to our Sponsor

Bottomline Technologies
Bottomline Technologies provides payment and cash management solutions for banks, financial institutions, corporations, and health care organizations around the world. Thousands of customers trust Bottomline's cloud-based and installed software solutions to deliver cost reductions, efficiency gains, greater cash visibility, and optimization of working capital. Bottomline's portfolio includes next generation global payments and cash management solutions and services, one of the leading SWIFT service bureaus and the largest and fastest-growing business-to-business settlement network.