Agility and certainty

Sharing operational insights

Peter de Metsenaere Head of EMEA Customer Support, SWIFT

Welcome to SOFE 2011.

Changing circumstances in the financial industry demand more agility to adapt, while maintaining and strengthening operational certainty. For this year’s event, we have designed an exciting programme to enable you to share insights with pioneers of operational excellence in the financial industry – and beyond.

Building on the outcomes of our discussions at SOFE in 2010 and at Sibos in Toronto, we will explore how you can harness innovation to make your operations agile enough to cope with market volatility, regulatory change and the need to respond rapidly to new opportunities – and at the same time resilient enough to ensure peace of mind even in the most testing circumstances.

SOFE has established itself as an unrivalled forum in which to debate the questions that really matter when it comes to building future-proof operational strategies. The event is also a great opportunity for you to tap into detailed information about SWIFT’s strategy, about how SWIFT itself is achieving operational agility, and about how SWIFT’s products and services can help you reach your operational goals in the coming years.
This year’s programme combines plenary sessions featuring high-profile speakers from the financial industry - and from other industries - who will share their experiences of balancing operational agility with operational excellence, with in-depth work sessions on SWIFT’s products and services, including the latest information on Release 7.0.

We are also exploiting innovative formats to facilitate easier and more targeted interaction between you and specialists from SWIFT and SWIFT’s partners.

We look forward to seeing you – and sharing insights - at SWIFT Operations Forum Europe.

Yours sincerely

Peter de Metsenaere
Head of EMEA Customer Support, SWIFT