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SWIFT Premium Services Forum Asia Pacific 2010

“Operational excellence in changing times”

Updated 11 October 2010

Date: Friday 22 October 2010
Venue: SWIFT Hong Kong Office
31st Floor, 1 International Financial Centre
1 Harbour View Street
Hong Kong
Tel: +852 2107 8700

Registration: By invitation only | Contact Jane Wong at jane.wong@swift.com for more information.

Agenda

Agenda — Friday 22 October 2010

09:45

Registration and refreshments

10:00

Welcome introduction – Operational excellence in changing times

10:15

What have we achieved since last year?      
A look back at the changes implemented from your 2009’s suggestions.

10:30

SWIFTNet 7.0 features

10:45

Alliance 7.0 features and migration

11:30

Premium Plus service review and feedback

12:00

Worksession 1: Security governance and management

12:30

Lunch

13:45

Tour of the Customer Support centre

14:00 

Worksession 2: Your operations concerns

14:30

Remote Support solution and demo

14:45 

Configuration Browser update

15:00

Break

15:15

SWIFT Consultancy services

15:30

Premium Services updates

16:00

Closing remarks