Arrival of the conference delegates at the Palmeraie Golf Palace hotel in Marrakech.
Registration desk open.

Welcome coffee, registration and Solutions zone open

Opening plenary – Market harmonisation in Africa: a community in action
The global financial industry is in the midst of unprecedented and challenging times. Changes in market conditions drive a very different economic climate which beckons the need to accelerate market harmonisation in Africa.  This session sets the scene for the conference and will focus on how the African community is moving forward in these turbulent financial and economical times.

• Mohamed Karim Mounir, CPM Services, Banque Centrale Populaire, SWIFT User Group Chairperson Morocco
• M. Benchaaboun, President, Banque Centrale Populaire
• Yawar Shah, Chairman, Chief Operations Officer, Shared Services, Citi and Chairman of the Board of Directors, SWIFT
• Alice Zanza, Consultant, Finance and Private Sector Development, The World Bank
• Alain Raes, Chief Executive, EMEA, SWIFT
• Javier Pérez–Tasso, Head of Western Europe, Middle East and Africa, SWIFT

Les sessions plénières seront traduites simultanément en Anglais et en Français.

Coffee break and Solutions zone open

Work session 1
Please refer to the list of work session descriptions in this programme.
Les séances d’informations auront lieu en Anglais et en Français.

SWIFT Essentials
New comers to the SWIFT community will benefit from this session which provides an essential guide to SWIFT. You will get an insight into how SWIFT can support your business with a focus on standards, the SWIFTNet messaging platform, the value of SWIFT solutions and the key components that make up payments and securities clearing systems.
Cette séance aura lieu en Français et en Anglais.

Lunch and Solutions zone open

Plenary session: Regional initiatives in Africa
More than ever, the African financial community is committed to its ambition to invest in financial integration and reform payment systems to grow cross-border trade and foreign investments. The building blocks for growth are well established with the launch of many regional initiatives such as SADC, WAMZ, EAC, BEAC, BCEAO and COMESA, and provide a sustainable foundation for the future. What is the infrastructure footprint required to support regional initiatives? During this session our key note speakers will share their views on the take-up of African regional initiatives.

• SADC – Tim Masela, Assistant General Manager, National Payment System Department, SA Reserve Bank
• WAMZ – Chris O. Odiaka, Director of Operations Department, West African Monetary Institute
• EAC – Elliot Mwebya, Director, Payments and Settlements Department, Bank of Uganda
• BEAC – Jean Sora Bitam, Adjoint au Directeur de la Comptabilité, Chargé de la Trésorerie, Banque des Etats d’Afrique Centrale
• BCEAO – Mamadou Sereme, Adjoint au Directeur des Services Bancaires, Banque Centrale des Etats de l'Afrique de l'Ouest
• COMESA – Mahmood Mansoor, Director, COMESA Clearing House
• Geoffroy de Schrevel, Head of Banking and Trade Initiatives, SWIFT (host)

Special Interest Sessions: Regional Initiatives
The Special Interest Sessions are new this year at the Regional Conference in Africa. In addition to a broad range of subjects affecting everyone, there are a series of topics that address different issues and specific market sectors or regional initiatives. The SIS will give you the opportunity to participate, present ideas and contribute to advancing dialogue.

Special interest session focusing on WAMZ, SADC, EAC

• EAC – Elliot Mwebya, Director, Payments and Settlements Department, Bank of Uganda
• SADC – Tim Masela, Assistant General Manager, National Payment System Department, SA Reserve Bank
• WAMZ – Chris O. Odiaka, Director of Operations Department, West African Monetary Institute
• Rob Green, Head of Payment Banking Group Treasury, Payments Product House, FirstRand Bank Ltd. 
• Edward Leach, Head of Africa South, SWIFT (host)

Special interest session focusing on BEAC, BCEAO and COMESA

• BEAC – Jean Sora Bitam, Adjoint au Directeur de la Comptabilité, Chargé de la Trésorerie, Banque des Etats d’Afrique Centrale
• BCEAO - Mamadou Sereme, Adjoint au Directeur des Services Bancaires, Banque Centrale des Etats de l'Afrique de l'Ouest
• COMESA - Mahmood Mansoor, Director, COMESA Clearing House
• Geoffroy de Schrevel, Head of Banking and Trade Initiatives, SWIFT (host)

Welcome refreshments sponsored by the exhibiting partners

Meet the partners – show case
As valued members of the SWIFT community, partners play a key role in helping you to get the most from your investment in SWIFT. During this short session, we will give you an overview of the solutions the partners are demonstrating in the Solutions zone as well as a brief explanation of the SWIFT Partners framework.

Dinner

Plenary session : Corporate Social Responsibility – One Laptop per Child

• Francis Vanbever, Chief Financial Officer, SWIFT

Debate – Bringing corporates to Straight-Through Processing
The 2008 credit crisis is having a big impact on the industry as a whole. More than ever, corporates are looking at centralising payments, gaining efficiency and cost effectiveness in the payment processing chain. Bringing corporates to Straight- Through Processing and increasing their cash flow visibility becomes even more important than it was before the credit crisis. The panel will explore the challenges and opportunities of a harmonised interface for multinational corporates. The debate will be open to the audience.

• Arthur Cousins, Director Strategy and Product Development, The Standard Bank of South Africa, and Member of the SWIFT Board of Directors
• Mohamed El Hajjouji, Executive VP Finance, Office Chérifien des Phosphates
• Stéphane de la Fouchardière, Head of Communications Cash Management, BNP Paribas
• Thierry Roehm, Global Head Corporate Cash Management, Société Générale
• Geoffroy de Schrevel, Head of Banking and Trade Initiatives, SWIFT (moderator)

Work sessions 2
Please refer to the list of work session descriptions in this programme.
Les séances d’informations auront lieu en Anglais et en Français

User Group Chairperson meeting
This is a closed meeting by invitation only.

Special Interest Session - African securities markets: opportunities await
This debate will focus on how securities processing can become more efficient in Africa. What is required at the level of the market, country, region and within the participating institutions themselves? Who and what can drive these changes? What are the priorities? The panel will give their opinion and expertise on these points and the debate will also be open to the audience.

• Hassan Ait Ali, Chief Executive Officer, Upline Group
• John Ukah, Custody Operations, Stanbic IBTC Banks PLC
• Tertius Vermeulen, Managing Director, Computershare
• Russell Jones, Head of Securities and Treasury Initiatives, SWIFT (moderator)

Special interest session: Corporates: making a compelling case to join SWIFT
Find out how other corporate made the leap. This session is for prospective and new customers: discover how SWIFT helps achieve your strategic treasury objectives; what services banks typically offer; how to make a compelling case; and a roadmap to practical implementation.

• Asmae Hajjami, Responsable de la direction des flux domestiques, SGMA
• Aurélie James, Responsable de THEMIS, Connectivité SWIFT pour les filiales du groupe TOTAL
• Yassir Nourlil, Head of Cash Management Marocco, BMCI
• Hervé Postic, Associé, UTSIT
• Sido Bestani, Head of Middle East and north Africa, SWIFT (moderator)

Coffee break and solutions zone open

Work sessions 3
Please refer to the list of work session descriptions in this programme.
Les séances d’informations auront lieu en Anglais et en Français.

Special Interest Session – Managing risk and reducing cost
Against the backdrop of economic slowdown and the continuing shockwave of the credit crunch and consolidation, there is an increasing pressure to reduce risk, to adhere to market changes and to adopt sustainable business models. This session will evolve around operational risk management on one side and cost reduction on the other side. What are your needs and how does SWIFT support you in reducing your total cost of ownership, while providing easier connectivity, simpler processes and more innovative products? Our key note speakers will share their views on those questions and more and the debate will also be open to the audience.

• Khalid Cheddadi, Président, Caisse Interprofessionnelle des Pensions du Maroc
• Jaafar Khatteche, Directeur de la Trésorerie et des Relations Internationales, Arab Tunisian Bank
• Jean-Marie Simon, Directeur BU IBPS, ATOS Worldline
• Vickey Ganesh, Director of Business Solutions and Services Corporate and Investment Banking, Standard Bank
• Francis Vanbever, Chief Financial Officer, SWIFT
• Edward Leach, Head of Africa South, SWIFT (moderator)

Special Interest Session - The future of remittances in Africa
Worker remittances have been a key focus in the payments market for some time. Banks, technology vendors and industry utilities are increasingly engaged. In 2008, an estimated 600 to 800 million consumers are touched by the market. What is the impact of the economic downturn on the worker remittances business in Africa?  What are the banks doing in the worker remittances market and are they successful? What challenges do banks face and what more can be done? Our keynote speakers will share their views on these questions and more and the debate will also be open to the audience.

• Anneke de Matos Preto, Head of SWIFT Services, Standard Bank
• Hassan El Basri, Director General BMM, Banque Populaire
• Malick Seck, Executive Director, Money Express SN
• Alice Zanza, Consultant, Finance and Private Sector Development, The World Bank
• Sido Bestani, Head of MENA, SWIFT (moderator)

Work session 4
Please refer to the list of work session descriptions in this programme.
Les séances d’informations auront lieu en Anglais et en Français.

Work sessions 5
Please refer to the list of work session descriptions in this programme.
Les séances d’information auront lieu en Anglais et en Français.

Coffee break and solutions zone open

Closing plenary
Join us for the debate with your SWIFT Board member and your cooperative’s executives who will share their insights and perspectives on how as a community we can accelerate market harmonisation in Africa. We will also reflect on the African Conference and the experiences we have shared together.

• Arthur Cousins, Director Strategy and Product Development, The Standard Bank of South Africa, and Member of the SWIFT Board of Directors
• Alain Raes, Chief Executive EMEA, SWIFT
• Francis Vanbever, Chief Financial Officer, SWIFT
• Javier Pérez-Tasso, Head of Western Europe Middle East and Africa, SWIFT (moderator)

SWIFT solution for corporates
As a SWIFT member you can expand your services to your corporate customers by communicating with them via SWIFTNet. This work session will look at the challenges and benefits to the banks of such an initiative. What needs to be done by the bank and what can be achieved in terms of service to the customer and processing efficiencies for the bank. To illustrate this we will look at practical examples from both banks and corporates. We will also evaluate the support for such a solution that is available via Rules Books, Template Agreements and Standards.

Pre-settlement services and Accord: beyond Treasury, and beyond Matching
In this session, targeting financial institutions as well as corporates and investment managers, you will get an update on the products and services SWIFT provides to the pre-settlement arena, and how they are used today in your region.  Whilst the focus will be on Treasury, i.e. the standards, the messaging and copy services, and the Accord confirmation matching service, the most important developments regarding that service are its extension towards Securities Confirmations, and its evolution towards a service that goes beyond confirmation matching.

SWIFT in the Securities Business
The current financial crisis has focussed many financial institutions on the critical processes that securities trading, clearing and settlement organisations perform. The work session will explain how SWIFT supports all securities market institutions in ensuring that they have the resources and appropriate business tools to conduct their business in a safe and timely way. We will also show how they have been implemented and used in Africa as well as how global financial institutions working in Africa take advantage of the standardisation of business practice to reduce risk and cost.

Trends and solutions for payment market infrastructures
Today, SWIFT is one of the world’s biggest providers of messaging for Real-Time Gross Settlement (RTGS) systems. SWIFT is also well integrated in the domestic clearing market from cross-border payments and workers’ remittances, to interoperability between Exchange Houses and robust high value payments clearing infrastructures. During this session, we will offer you insight into its wealth of knowledge through concrete examples and case studies.

SWIFT connectivity strategy
We recognise that different customers have different needs. Your operational profile based on your daily traffic defines your connectivity needs. This session will focus on our connectivity models for new customers and the enhancements to our network connectivity offering for existing customers. Finally we will also explain how your institution can connect your counterparties over SWIFT and increase your STP by becoming an Alliance Lite wholesaler.

Alliance portfolio
We recognise that different customers have different needs. Your operational profile based on your daily traffic defines your connectivity needs. This session will focus on the evolution of our Alliance interfaces and how to match it to your needs. What are the new features that you can benefit from in Alliance release 6.3. This session will outline the Alliance evolution planned for 2010.