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Credit Suisse deploys SWIFT eTraining modules

Bank reaches 49,000 employees with online training

Published on 17 September 2008
Left to right: Klaus Schritt, Senior Account Director, Central & Eastern Europe, SWIFT. Heinz Fischer, Managing Director, Global Network Management, Credit Suisse, Matthias Meier, Director Private Banking Operations, Credit SuisseSteven Martin, Head of SWIFT Training
 
Investment bank Credit Suisse has purchased four SWIFT eTraining modules. The modules were deployed on the firm’s intranet on 4 June, and reached 49,000 employees.

The eTraining modules provide several benefits to Credit Suisse. There are no additional maintenance and upgrade fees, they are deployed centrally, and they provide training and knowledge-sharing for staff worldwide without incurring travel expenses.

“One of the big draws for us was that fact that we could fully integrate SWIFT’s e-training solution with our own computer-based training tool,” says Heinz Fischer, Managing Director, Global Head of Network Management, Credit Suisse. “All our staff across the world can seamlessly connect to all training modules.”

The four eTraining modules Credit Suisse has deployed are: an introduction to SWIFT, an introduction to payment systems, an introduction to the securities markets and an introduction to trade services. This last module will be launched in Q4 2008.

General benefits of SWIFT eTraining include the ability to get the latest content from source, on-demand training, inclusive updates and the ability to train all the staff in an institution with a single subscription. The eTraining modules are also easily accessible and available 24/7.